Fix Auto Escondido

4.8 (8,031reviews)
96%
656 Metcalf Street,  Escondido,  CA  92025
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Shop AssistantSparkles

In operation 42 years.

Henson's Fix Auto is owned and operated by Kirk Henson. For over 40 years the Henson family has served the North San Diego County community with quality repairs and honest business practices. Each team member here at Henson's is committed to our goal of being the collision repair facility of choice.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Kia

Reviews (8,031)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good job on the car they didn’t take long when the parts came in got straight to work and kept me updated on everything with calls everything went great.

Likely to Recommend

Would recommend to anyone in Escondido who needs body work doen

Repair Quality

There great got in done in less then 2 weeks had the whole side of car hit they made it look brand new and also gave me a fresh detail at the end with everything definitely worth coming to this collision center.

Customer Service

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Repair Quality

Great team Friendly, helpful people

Customer Service

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My Experience

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My Experience

The repair work on my vehicle was outstanding, and the level of professionalism exceeded my expectations. The entire team—from the front desk to the technicians—demonstrated exceptional kindness, respect, and expertise. Their customer service is truly impressive. It’s clear that the organization’s strong, positive culture starts at the top and is reflected in every interaction. They are simply the best!

My Experience

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Repair Quality

Customer Service

My Experience

Customer service was absolutly great!! Joshua kept me informed on every day decision on my car so i had a say so as well.. thank you your the best!!

My Experience

They were great! Kept me informed of the progress and met the deadline they set. The car looks great! Thank you!

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Repair Quality

They were great! Communicative and timely

Customer Service

Excellent work, great communication and pleasant staff. Car looks great too.

My Experience

Thank you

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Customer Service

My Experience

I’ve used Henson and Son auto repair since the early 80’s and they have always fixed my car back to like new!

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I recommend all the time

Repair Quality

My experience is always a 10 when I go to Hensons!!!

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My Experience

The team is super friendly and communicative. The repair turned out perfect.

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Repair Quality

Keep me updated on the estimated time of the car to be ready. As well as the process of when the parts will be ready.

Customer Service

Constant cummication

Returned Clean

My Experience

Amazing service, great communication by all the wonderful staff! My car looks beautiful. Will highly recommend Fix Auto Escondido!

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This was our second vehicle that you have repaired for us.

Repair Quality

Emily and the team were great to work with. I trusted them to do a good job and they delivered on that.

Customer Service

Emily was great to work with and very helpful.

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Likely to Recommend

Repair Quality

Enrique has outstanding customer service. In fact every one I dealt with in person or via phone has excellent customer service. Enrique was upfront and honest about the whole repair. The updates via text and phone call are excellent. Thank you

Customer Service

Everyone I dealt with had excellent customer service. Enrique was honest and upfront about the repair time. Enrique has excellent customer service. The updates via text and phone were outstanding. thank you again for the great customer service.

Returned Clean

Likely to Recommend

Repair Quality

Iam very happy for the job you guys did to my car thank you

Customer Service

Iam very happy for the job you guys did to my car thank you

Returned Clean