Fix Auto Poway

4.9 (7,809reviews)
97%
13175 Gregg St.,  Poway,  CA  92064
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Shop AssistantSparkles

In operation 15 years.

An auto accident can be a big disruption in your daily routine. At Fix Auto Poway we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on the road and on with your life. For FREE PICKUP and DELIVERY or a MOBILE ESTIMATE, please call the office at 858-842-3075.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM Basic
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla
VinFast

Reviews (7,809)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting flawless repairs that restored vehicles to like-new or showroom condition. Repair work frequently exceeded expectations, including complimentary detailing, washing, and paint touch-ups. Communication was a standout strength, with staff proactively providing regular updates via calls, emails, and texts. Many vehicles were completed ahead of schedule. A few customers noted delays due to parts availability or insurance, and occasional improvement points around proactive updates and quote accuracy were mentioned directly by customers.
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"... was on top of everything from the very beginning. Their customer service was absolutely amazing. They went above and beyond, from checking in on me ..." Read more
"... You guys are so professional with car updates and the quality of the repair was outstanding. the car looked better cleaner too than when we dropped ..." Read more
"Amazing staff that were so welcoming and friendly! I felt the job was done above and beyond my expectations!"
"I am completely satisfied with the professional service I experienced with Fix Auto. Should I ever need repair ..." Read more
"... speechless at how AMAZING the customer service is and how AMAZING the result of their work is! My Honda civic sport looks brand new after they repaired ..." Read more
"... the timeframe we discussed. Their professionalism, communication, and attention to detail were outstanding. Im very glad I chose them and would highly recommend ..." Read more
"... step of the way answered every question I had, and kept me updated on every step and sent me pictures of each progress" Read more
"Great place to get your car fixed. They provided daily updates and had excellent communication throughout the process"
"Not really. I had to call after a few days to get an update."
"... felt had room for improvement during our experience. We had to proactively call for updates about the vehicle and found out that parts were delayed and each time ..." Read more

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Repair Quality

Everyone was so nice and professional. There were some hiccups with the paint so my car took longer than expected and I would have preferred more frequent updates as I was told there would be. I felt that I had to chase information, but in the end, very happy with the repair and the staff really is great. Kudos to Vicki and Jeff! : )

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Super friendly and communicative!

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I had gotten a quote from another repair shop for $3800. Fix auto's initial quote was around $1700-1900 but later on became higher. I think the quality of the initial quote could be improved.

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Matthew was amazing

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Again Matthew was amazing

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Extremely happy with service. Professional from beginning to end. Highly recommended

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Very pleasant and informative

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Have taken twice satisfied with the work and customer service

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I am very happy with Fix Auto. Have been taking my cars to this repair shop for many years. They really do a great job.

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Fix Auto always does a great job. Thank you.

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Very friendly and great communication throughout the process.

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