Fix Auto Poway

4.8 (7,727reviews)

97%

(858) 842-3075

13175 Gregg St., Poway, CA 92064

97%

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13175 Gregg St.
Poway, CA 92064

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About Fix Auto Poway

See Photos

13175 Gregg St.
Poway, CA 92064

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 15 years.

An auto accident can be a big disruption in your daily routine. At Fix Auto Poway we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on the road and on with your life. For FREE PICKUP and DELIVERY or a MOBILE ESTIMATE, please call the office at 858-842-3075.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Alfa Romeo

BMW

Cadillac CT6

Chrysler

Corvette C8

Dodge

Fiat

GM Electric Vehicles

Hyundai

I-Car

Infiniti

Jeep

Nissan

Ram

Rivian Fleet – Vans

Rivian Passenger – R1T/R1S

Tesla

VinFast

Call

Website

Reviews (7,727)

Sort By:
Newest
Rating

7,117 Customers Rated

5 Stars

79.3% Complete

(6125)
4 Stars

8% Complete

(617)
3 Stars

1.8% Complete

(136)
2 Stars

1.2% Complete

(89)
1 Star

0.4% Complete

(32)
< 1 Star

1.5% Complete

(118)

Customers say

Overall Customer Satisfaction

Customers consistently praise Fix Auto Poway for exceptional customer service, with staff being described as professional, friendly, and communicative. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before the accident. Communication stands out as a major strength, with regular updates throughout the repair process keeping customers well-informed. Timeliness is generally positive, with many repairs completed on or ahead of schedule, though some delays occur due to parts availability from manufacturers. The shop's attention to detail, including thorough cleaning and detailing of vehicles, consistently exceeds customer expectations. Staff members are frequently commended for going above and beyond, making stressful situations more manageable for customers.

Select to learn more

Service Quality
Timeliness

"Superior service I would recommend this business to anyone that needs their services"

"Completed my repairs super fast!!! Awesome job! Car looked like new Again! Amazing customer service too! So friendly"

"I am completely satisfied with the professional service I experienced with Fix Auto. Should I ever need repair services ..." Read more

"This is the best place to get repairs done!! They are so professional and they do excellent work."

"Ready about one week early!"

"It was done way earlier"

"It was done in one week. Very fast."

"3 days early!"

"They're awesome. Quicker than expected turn around. Always kept me updated. Friendly and Professional. Most importantly, they ..." Read more

Service Quality
Timeliness

Service Quality
Timeliness

"Superior service I would recommend this business to anyone that needs their services"

"Completed my repairs super fast!!! Awesome job! Car looked like new Again! Amazing customer service too! So friendly"

"I am completely satisfied with the professional service I experienced with Fix Auto. Should I ever need repair services ..." Read more

"This is the best place to get repairs done!! They are so professional and they do excellent work."

"Ready about one week early!"

"It was done way earlier"

"It was done in one week. Very fast."

"3 days early!"

"They're awesome. Quicker than expected turn around. Always kept me updated. Friendly and Professional. Most importantly, they ..." Read more

Sarah (Subaru owner) reviewed 7/27/26

Barry (RIVI owner) reviewed 7/27/26

Exceeded my expectations! After first taking my Rivian to a shop recommended to me by my insurance company and was told they can’t actually repair Rivians, I ended up speaking to Vicky who was able to get me in that same day. The shop is impressive. Very clean and organized with state of the art equipment. The communication from Matthew was amazing and he kept me updated throughout the process. Would highly recommended this shop.

Wei (Tesla owner) reviewed 7/27/26

Brooks (Toyota owner) reviewed 7/27/26

Responsible, skilled workers

Ewa (Tesla owner) reviewed 7/27/26

Charles (Ford owner) reviewed 7/27/26

Quality work performed

Katharine (Honda owner) reviewed 7/26/26

Gale (Tesla owner) reviewed 7/23/26

Work was done on time and everything seems to be as expected. The office communicated very well.

Nujaima (Tesla owner) reviewed 7/23/26

Experience with Fix Auto was smooth; their original estimate of 3 weeks was spot on. We got our car back 2 weeks and 6 days later.

Jaeseung (Hyundai owner) reviewed 7/23/26

The exterior of the trunk seems to have been repaired well, but the plastic parts inside the trunk that came loose due to the impact were not put back into place.

Maiza (Hyundai owner) reviewed 7/23/26

Jeff is amazing

Ricardo (Chevrolet owner) reviewed 7/20/26

Staff were friendly and helped me every step of the way answered every question I had, and kept me updated on every step and sent me pictures of each progress

Jose (Chevrolet owner) reviewed 7/17/26

Cheryl (Mazda owner) reviewed 7/15/26

Elias (Tesla owner) reviewed 7/13/26

Amazing people and great experience overall

Amazing customer service and very efficient

Jeff is an amazing technician and he updated me frequently with regards to the fixes being done on the car

Timothy (Audi owner) reviewed 7/13/26

They are professional and do great work.

Deborah (Chrysler owner) reviewed 7/13/26

Looks like new

Steven (RIVI owner) reviewed 7/13/26

Xanthe (Hyundai owner) reviewed 7/10/26

Jeff was phenomenal and kept me apprised all the way

Cynthia (Mercedes-Benz owner) reviewed 7/10/26

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Fix Auto Poway

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Fix Auto Poway

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (7,727)

7,117 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 2.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?