Caliber - Poway

4.9 (5,243reviews)
98%
12675 Stowe Dr,  Poway,  CA  92064

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (5,243)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. The seamless coordination with insurance companies and rental car agencies was frequently highlighted as a major convenience. A small number of customers noted areas for improvement, such as interior cleanliness upon pickup, occasional delays in communication, and minor quality control issues flagged at the time of vehicle return.
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"... promised, right on schedule. When we got our car back, it looked as good as new—like nothing had ever happened. The quality of work and attention to detail truly ..." Read more
"... well-priced and very close to the final true cost, the repair itself felt like I got a new car back. Should the unfortunate happen again, I will be bringing ..." Read more
"... they did on my car. After the collision repairs, it looks brand new—like nothing ever happened to it. The quality of the work is excellent, and everything ..." Read more
"... appreciated how trustworthy and professional everyone was. The repairs are absolutely pristine, and I was so impressed that you even detailed the ..." Read more
"We were originally quote two weeks. It was done in three days. That's just...crazy! And awesome!"
"... service on my vehicle was since it was initially scheduled to be completed in a week, but it was finished in 3 days!" Read more
"... and impressed with the turnaround on my vehicle. They estimated 2 weeks, but had it done in 1 week." Read more
"... window of time they set and it was not a broad window. They gave me a 3 day window but we're up front in leaning toward the 3rd day and that was when it was ready." Read more
"I was informed it would be ready on a Fri & made arrangements as I would be unavailable. Date changed neither I ..." Read more
"... my car wasnt ready on the original promised date, they stayed on top of communication the entire time. They reached out to explain the situation clearly, ..." Read more
"... bringing back my car to the original condition. The communication throughout the repair period was exceptional and I was updated every major milestone." Read more
"... throughout the entire process. We appreciated this. Not once did we have to seek out contact because we were informed throughout" Read more

My Experience

Everyone was great.

My Experience

The process was very simple and efficient. Tea communicated with me every step. Great service.

My Experience

Justin and the painter did an outstanding job. Caliber is my preferred repair shop.

My Experience

Vern was very friendly and did a good job of explaining the repairs needed and his estimate for how long it would take was accurate.

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My Experience

Was very satisfied with my whole experience the entire team was very helpful and good at communication. The work was timely and professional.

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Tea was great.

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My Experience

Excellent Customer Service, Professional in all aspects, updates on work and completed as scheduled. Very happy with the results.

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Returned Clean

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Both the receptionist and our direct rep were extremely helpful and informative. They set the expectations, kept us updated and were pleasant to speak wtih

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See previous comments

My Experience

Vern was fantastic!

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