Auto Body Excellence

4.8 (4,222reviews)
97%
13909 Poway Rd,  Poway,  CA  92064

In operation 36 years.

Auto Body Excellence has been a family owned collision center serving the community of Poway and surrounding areas since 1986. Customer service comes first, and our goal is to keep customers informed through many contact options. We provide high level quality repairs on a timely basis. We work with all insurance companies, as well as out of pocket repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (4,222)

My Experience

Debir is great BUT I am not satisfied with the quality of the work and the lack of communication during me repair process. We have been long time customers and something has changed and is not the same service we have received in the past. It is disappointing as long time customers.

Likely to Recommend

Not sure if you have a new staff from our previous years experience but the service and quality has declined significantly

Repair Quality

Although Debir is a nice guy that we have used multiple times now, my recent experience was not good at all and I regret using Auto Body Excellenece

Customer Service

There was no communication the entire week my car was in the shop. I had no idea what was happening with the car.

Likely to Recommend

Repair Quality

Door does not shut entirely correctly, needs minor adjustment.

Customer Service

My Experience

Nice job including washing an cleaning personal knowledge about status one suggestion more active use of phone messaging

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Athena was very helpful and approachable and answered all of my questions patiently.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was very attentive and showed concerns with the required repairs. They kept me informed with all updates during the time they had my vehicle. I have used this company whenever we have had an accident and have never been disappointed with their service. I have referred this company to many of my friends as well. Great job.

My Experience

Excellent service and work. Kind, organized, and professional staff. Very satisfied

Likely to Recommend

Repair Quality

Looks great

Customer Service

Very kind people. Thorough with explanations of service

Returned Clean

My Experience

Everyone was so polite, helpful, and efficient. As far as I’m concerned, this is the best body shop around!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The customer service members are all super nice and professional. Had best experience with auto shops for the recent years!

My Experience

Debir let me know step-by-step how the progress was going on my car and he really made sure that he listened to my concerns and executed the repair perfectly. My car feels like new.! thank you so much

My Experience

Truck looked better than when I bought it and drove it off the dealership lot!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Well done

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Athena is always great! Takes time but they always do a great job!

Customer Service

Returned Clean

My Experience

Great customer service from Debir

Likely to Recommend

Repair Quality

Debir gave me amazing customer service

Customer Service

Debir was great

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service