Fix Auto Kearny Mesa

4.9 (2,986reviews)
98%
5233 Murphy Canyon Road,  San Diego,  CA  92123
Bot
Shop AssistantSparkles

In operation 7 years.

An auto accident can be a big disruption in your daily routine. At Fix Auto Kearny Mesa we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru
Volvo

Reviews (2,986)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlight the seamless, stress-free experience from start to finish, with staff going above and beyond to keep customers informed at every stage. Repair quality is frequently described as flawless, with vehicles returned looking brand new and often cleaner than expected. Customers also appreciate the shops ability to complete repairs ahead of schedule. A few customers noted areas for improvement, including preferences for different communication channels, occasional panel installation issues requiring return visits, and clearer upfront information about deductibles and rental car arrangements. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
Select to learn more
"Staff did an amazing job. I will definitely return as a customer and will highly recommended the shop ..." Read more
"They definitely get my praises for excellent craftsmanship."
"... appreciated their customer service and willingness to stand behind their work.I would absolutely recommend them to anyone needing quality collision repair." Read more
"Fix Auto Kearny Mesa has provided our family with superb customer service over the years, when our cars required repairs."
"... bodywork experience from Fix! From initial estimate to on time and accurate communications to receipt of the vehicle looking better than new. Overall would highly recommend ..." Read more
"A week and a half early!!!! Soo wonderful 😍"
"Took less than 1 week, very impressive."
"Was ready but seemed like they rushed through getting it out of the shop"
"Done a day early. Outstanding."

Likely to Recommend

Repair Quality

Customer Service

Always amazing

Returned Clean

Likely to Recommend

Repair Quality

Job waz done fast and clean alberto rangel was good help

Customer Service

Job waz done fast and clean alberto rangel was good help

Returned Clean

My Experience

Alberto was highly communicative at each step of our cars repair, and he work flawlessly with the insurance company responsible for our repairs. Our car was fully repaired one day earlier than expected (even with the Labor Day weekend).

Likely to Recommend

We've worked with Fix it Auto in the past and had wonderful experiences ... this far exceeded our recollection and I would not hesitate to share our experience with friends and family!

Repair Quality

Alberto was very helpful in sharing his knowledge on working with the insurance company (of the company that had an accident with our vechile), and giving us options for things we wanted to fix as well. Alberto was an extpert in communication, with both myself, the insurance company, and the car rental company. The car looks fantastic and it was a smooth and easy process!

Customer Service

Again, Alberto was amazing with myself the insurance company, and the car rental company keeping all of us up to date with the repairs, supplemental submissions, and expected completion date.

Returned Clean

My Experience

Quedo totalmente reparado! Solo dile a tu pintor que deje limpio, pues creo que dejo un trapo con algun solvente y quedo la mancha en el cofre claramente se ve la figura de un trapo! De el cual no puedo quitar!

Likely to Recommend

I would ask him to take photos and videos before handing it over to the workshop; that was my mistake!

Repair Quality

Because it stained the hood of the car, I wouldn't recommend it!

Customer Service

Great service

My Experience

Yes, I was very happy with the service. They were very informative and kept me in the loop the whole time the estimator Alberto Rangel went above and beyond and kept me informed every step of the way I would definitely recommend Fix Auto for any and all service repairs. Again thank you Alberto Rangel at Fix Auto you’ve earned my trust.

Likely to Recommend

Repair Quality

Fix Auto went above and beyond my expectations. Alberto Rangel the estimator was exceptional in his work ethic, he kept me informed through the whole process and always had a positive attitude during the process. He made my wife and I feel at ease and comfortable with asking questions. He was patient and professional. Thank you Albert for assisting us. We will definitely recommend Fix Auto to anyone who asks.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The quality of the repair was fantastice! The customer service was also very good. Alberto constantly kept in touch to give me a update on the vehicle and just updating me on what's going on with insurance and everything. 10/10, I would go back again to get my vehicle fixed (hopefully that doesn't happen however!).

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Alberto was very communicative

Likely to Recommend

Repair Quality

Repairs look well, car drives comfortability. However, they drained my battery and I cannot start my car without a jump, even after charging. My battery also smells like rotten eggs, which indicates a hydrogen sulfide highly toxic gas leak. And my battery is corroding.

Customer Service

Repairs look well, car drives comfortability. However, they drained my battery and I cannot start my car without a jump, even after charging. My battery also smells like rotten eggs, which indicates a hydrogen sulfide highly toxic gas leak. And my battery is corroding.

My Experience

Fix Auto Kearny Mesa has consistently provided me with excellent service as well as excellent repairs. The attention to detail is what sets them apart from others. I'm kept informed throughout the process and when I pick up my vehicle, it's as if it were brand new including a wash.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service is exceptional, they were friendly, helpful and communicated well.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was great. Alberto was very clear about everything and super helpful. My car was repaired beautifully and was completed sooner than expected. I'm very happy with their service.

My Experience

Speedy turnaround, they did what they promised within the promised time. Highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Garret was absolutely amazing! Easy to contact, great attitude, and managed to have my car completed on time despite an increase in scope!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very likely! Wonderful job and kept me informed.

Repair Quality

Wonderful repair and looks almost flawless! There is some issues with the paint on the mating faces of body panels but other than that no issues

Customer Service

Wonderful customer service! Always kept me updated

Returned Clean