Fix Auto Santee

4.9 (1,741reviews)
98%
10806 Prospect Ave, Suite 5,  Santee,  CA  92071
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Shop AssistantSparkles

In operation 6 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,741)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Santee for outstanding service quality, exceptional communication, and impressive timeliness. Many highlight the seamless repair process, with vehicles often returned ahead of schedule and looking brand new. Customers frequently commend the team for proactive text and phone updates throughout the repair journey, which helped reduce stress and build trust. The quality of repairs - including paint matching, bodywork, and detailing - is repeatedly described as flawless and exceeding expectations. Several customers noted their vehicles were returned cleaner than when dropped off, adding a delightful touch. A few customers mentioned areas for improvement, including occasional delays, proactive communication during setbacks, and ensuring thorough quality checks before vehicle pickup. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend Fix Auto Santee to friends and family.
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"... and kept me updated throughout the entire process. The quality of the work was excellent, and the car came back looking perfect. I really appreciated the professionalism, attention ..." Read more
"... looked flawless — like nothing had ever happened. The paint match was perfect, the bodywork was immaculate, and the car honestly looked showroom ready. You ..." Read more
"Everyone here was great! Skillful, efficient, good at communicating. My car looks perfect. They even detailed the inside of the car, in addition ..." Read more
"Does not meet industry standards. Primer visible on the edges of the hood and inner fenders. The paint looks rushed ..." Read more
"Ready a week before they said it would be."
"Excellent service! Car was done faster than expected and customer service was top notch."
"Clean work, great communication customer service. Truck was ready earlier then quoted. Definitely will recommend them to anyone that needs a auto repair."
"First they said 5-10days to fix my car but ended up 16days"
"repair was good, took longer than i would have liked"
"... handled everything with precision and care. They kept me updated throughout the entire repair process, explained everything clearly, and delivered exactly when they said they would. ..." Read more
"... window. About 3 weeks from dropping off the vehicle, I received a message saying my vehicle was ready for pick up, but when I called to check, I was told no it was not. Then, two days ..." Read more
"More than adequately! Constant text messages, and even when I called for updates, they would answer every time."
"... paint job on my car. Looks like new - I appreciate they listened to my concerns and focused on the details of what needed to be done. They also did the job in a timely matter and made ..." Read more

My Experience

I was completely satisfied with FixAuto they kept me updated all the way through my repair, very friendly staff.

My Experience

My Experience

Ed was awesome. These guy are very good. I would recommend them.

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Ed is awesome. Excellent communication and always answers his phone. Thank you Ed!

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My Experience

Everything looks great!

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Was overall very pleased. Would use them again, myself.

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They did a fine job.

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I received regular updates

Returned Clean

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Excellent job, the car looks brand new..nobody could ever tell it was damaged before. We are very happy with it. They are very professional.

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Ed is the man and took really good care of Me

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Great customer service

Returned Clean

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Ed did a great job and kept me well informed throughout the process!

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Ed Gorman is a star for your company. He makes everything easy, and the job is always done to perfection.

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