Fix Auto Santee

4.9 (1,796reviews)
98%
10806 Prospect Ave, Suite 5,  Santee,  CA  92071
Bot
Shop AssistantSparkles

In operation 6 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,796)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Santee for outstanding service quality, proactive communication, and timely repairs. Many highlight the exceptional professionalism and friendliness of the staff, noting that repairs were frequently completed ahead of schedule. Customers greatly appreciate the regular text and phone updates throughout the repair process, which helped reduce stress and kept them fully informed. Repair quality is frequently described as flawless, with vehicles returned looking brand new, often including a complimentary wash. Several customers noted the team went above and beyond, including assisting with insurance claims and rental car arrangements. A few customers mentioned isolated concerns such as minor delays due to parts availability and occasional quality touch-up needs, reflecting areas customers feel could be further refined.
Select to learn more
"... and kept me updated throughout the entire process. The quality of the work was excellent, and the car came back looking perfect. I really appreciated the professionalism, attention ..." Read more
"Excellent job, the car looks brand new..nobody could ever tell it was damaged before. We are very happy with it. They are very ..." Read more
"Fix Auto did an excellent paint job on my car. Looks like new - I appreciate they listened to my concerns and focused ..." Read more
"Does not meet industry standards. Primer visible on the edges of the hood and inner fenders. The paint looks rushed with tape lines on the inner ..." Read more
"It was actually done 3 days early!"
"Vehicle was ready about 6 hours before it was promised! Amazing!"
"... updates frequently on when my car would be done. It was complete nearly a week before the estimated date which is incredible. Id highly recommend Fix Auto!" Read more
"First they said 5-10days to fix my car but ended up 16days"
"Repair was great. A little delay on the parts otherwise great service."
"... Auto handled everything with precision and care. They kept me updated throughout the entire repair process, explained everything clearly, and delivered exactly ..." Read more
"The staff is amazing. From start to finish each and everyone of them is extremely helpful and communicative!! Ive used fix auto for my personal vehicles and my ..." Read more
"Answered all my questions and got back to me promptly each time I called"

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ed was fantastic to deal with - very professional, upfront, straightforward, and cared about the customer. I would return for any other auto body repairs in the future!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

They washed my car and it practically looked brand new! Ed was very nice! Great place!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service and the car looks superb

Likely to Recommend

Repair Quality

It was a great experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication. Very friendly. Service completed quickly

Customer Service

Friendly, helpful, professional

Likely to Recommend

Repair Quality

Customer Service

My Experience

Incredible work! Ed provided excellent service from start to finish and kept me updated via text the whole time. Getting a message when my vehicle was ready made me feel like the shop genuinely cares about customer satisfaction and hadn't forgotten about me. The rest of the staff members are also great and professional. They repaired the back bumper on my Tesla Model Y, and the paint match is so perfect you can't even tell it was damaged. Great communication all around. Thank you! Definitely a 5-star rating, and I will be back if I ever need body work again!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciate being completed in a timely manner and keeping me updated throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fix Auto in Santee is my go to for anything car related repairs. The staff is extremely helpful, efficient and professional. They always make the process very smooth communicate with me along the way and make sure everything is done in a timely matter.

Likely to Recommend

Their work and communication is always top notch

Repair Quality

The staff is amazing. From start to finish each and everyone of them is extremely helpful and communicative!! I’ve used fix auto for my personal vehicles and my family members! Always a great experience

Customer Service

Returned Clean

My Experience

The entire staff was kind and very informative about the process for repairing my vehicle through the insurance claim process. Their te made sure that everything was done correctly and to my complete satisfaction. My vehicle looked as good as new and was impressed.

Likely to Recommend

Repair Quality

The customer service was awesome. The staff explained the process for the repairs by going through insurance claims to help ease concerns. The repair team made sure that the work was done correctly and that I was satisfied. Everyone at this Santee location seemed professional and courteous, they all deserve a raise.

Customer Service

Returned Clean