Fix Auto Escondido

4.8 (8,031reviews)
96%
656 Metcalf Street,  Escondido,  CA  92025
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Shop AssistantSparkles

In operation 42 years.

Henson's Fix Auto is owned and operated by Kirk Henson. For over 40 years the Henson family has served the North San Diego County community with quality repairs and honest business practices. Each team member here at Henson's is committed to our goal of being the collision repair facility of choice.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Kia

Reviews (8,031)

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Customer Service

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Likely to Recommend

I will definitely recommend Fix to friends and family and plan to use them again in the future if needed.

Repair Quality

The repair looks amazing! The team went above and beyond to fix our car.

Customer Service

The personnel are all very kind and knowledgeable! The office ladies and Enrique were so helpful and a delight to work with.

Returned Clean

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Repair Quality

They handled everything with my insurance and it was easy.

Customer Service

The people at the Escondido office are very lovely.

My Experience

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Customer Service

My Experience

My Experience

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My Experience

All work done was excellent!

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Repair Quality

Work done was excellent.

Customer Service

Great customer service.

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Customer Service

My Experience

Car looks great thank you!!

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Repair Quality

Customer Service

Emilee was honest and great

Returned Clean

My Experience

My Experience

Everyone was friendly and the process was straightforward. They had my car fixed and back in my garage within a week. Would definitely recommend.

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My Experience

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Repair Quality

I dropped my car off with a cosmetic issue and it was returned to me y safe to drive. I was not informed of any of the issues, i had to find out about them as i drive home! Indicatoe lights no longer work and my windows do not work.

Customer Service

They were friendly

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Customer Service

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My Experience

I was very happy with communication. The truck looks great. One thing was not completed, but was quickly addressed.

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Repair Quality

I was well informed on the process of the repair.

Customer Service

Very accommodating.

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Repair Quality

Very nice work

Customer Service

Excellent.

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Customer Service

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Good experience overall. Thx.

Repair Quality

Great experience with the customer service team at Fix and everything was done on time. Thanks. The only drawback was a slight gap between plastic trim and new bumper which will hopefully close up over time.

Customer Service

Great experience with communication by professionals at Fix.

Returned Clean