Fix Auto Escondido
In operation 42 years.
Henson's Fix Auto is owned and operated by Kirk Henson. For over 40 years the Henson family has served the North San Diego County community with quality repairs and honest business practices. Each team member here at Henson's is committed to our goal of being the collision repair facility of choice.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The team didn't seem to care at all about how I was feeling with the whole situation. As far as they're concerned, I was just income to them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repairs were great but it was a bit difficult getting status updates, and the email updates were not reliable or always accurate.
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quality looks great and the team kept me up to date the whole way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You kept me informed of the status and the vehicle was in pristine condition when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It Looks brand new!
Customer Service - 5.0/5.0 -
Everyone in the office was so efficient and sweet. It made the whole experience so easy and wonderful.
My Experience - 5.0/5.0 -
Exception experience from the very start to the very end. My FJ looks beautiful - really, it's gorgeous. I am 100% confident the best parts were used and the craftsmanship on the repair was the best. I know if there are any issues you will make it easy to work through (I don't anticipate issues). I can't thank all of you enough for taking the stress out of these repairs, and making my additional request for ding repair fit right into the insurance work easily. Oh, and then you finished a day early!!! And you made the rental return easy. Honestly, best customer experience I've ever had, and I am particular. Thank you.
Likely to Recommend - 5.0/5.0 -
I already have recommended both Hensons and the Dent guy. Also posted pic of both b-cards on my FB page with high recommendation to all my family/friends.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exceptional. Love the proactive communication, helpfulness, and willingness to assist customer in all aspects of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks to all the guys and gals at Fix.you did a great job!
My Experience - 5.0/5.0 -
Great job with the bumper, it looks new!!!thanks also for washing the vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Excellent work on the car. Very professional and friendly staff. I highly recommend your services to others. Tri T. Nguyen