Fix Auto Escondido
In operation 42 years.
Henson's Fix Auto is owned and operated by Kirk Henson. For over 40 years the Henson family has served the North San Diego County community with quality repairs and honest business practices. Each team member here at Henson's is committed to our goal of being the collision repair facility of choice.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everybody very kind. Loved the constant text updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Email system needs some improvements. Not consistent with what I was told on the phone. Only received one photo in 9 days of the car being repaired. Very friendly staff and I was happy with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I made it very clear to make sure that Nissan parts replace damage parts it seems like parts are after market.
Likely to Recommend - 5.0/5.0 -
No only did they repair my vehicle, they returned it cleaned, which some shops don't.
Repair Quality - 5.0/5.0 -
I was very please with their up-dates and keepin me informed during the whole process.
Customer Service - 5.0/5.0 -
Very polite and professional.
Likely to Recommend - 5.0/5.0 -
Everyone should go here
Repair Quality - 5.0/5.0 -
Excellent!
Customer Service - 5.0/5.0 -
Excellent!
My Experience - 5.0/5.0 -
Curtis was excellent. I really enjoyed working with him. Thanks for the outstanding work!
My Experience - 5.0/5.0 -
Your whole staff is great. I believe it was Suzanne & Jessica, I hope that is correct. Curtis was really great to work with. Love your updates. Thank you, Guy Kelly
My Experience - 5.0/5.0 -
Great team. Thank you!
My Experience - 5.0/5.0 -
Great customer service and well kept informed, I would definitely recommend this auto body shop to anyone!
My Experience - 5.0/5.0 -
Amazing job! I'm so happy. You took care of my truck so well. Curtis was great now helping me out with my back window. Will always do business with Henson.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was helpful, clear, and timely with information about my car. The car looks brand new. Thank you. I would certainly recommend Fix Auto to anyone, and I understand why Encompass recommended you to me. Mary Ellen
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice and informative about the whole process. Super easy to deal with other party insurance. Car repair looks perfect. Would definitely recommend them to friends.
My Experience - 5.0/5.0 -
Fix Auto returned my vehicle to me much cleaner than when I turned it in. Work was completed earlier than original estimate. Well done to all involved.