Fix Auto Escondido
In operation 42 years.
Henson's Fix Auto is owned and operated by Kirk Henson. For over 40 years the Henson family has served the North San Diego County community with quality repairs and honest business practices. Each team member here at Henson's is committed to our goal of being the collision repair facility of choice.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Amazing job all around. Great customer service, extremely helpful, and fast at work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was an extremely professional experience. Glory, Joshua and the team were awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m totally satisfied with the repair and the service representative, however it ran over in time due to unforeseen order issues.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Raul Was great at keeping me Updated son progress. Excellent results!!
My Experience - 5.0/5.0 -
THIS WAS THE BEST EXPERIENCE I HAVE HAD WITH A COMPANY BY FAR!! I love them! I wish they would be able to accept tips! They go above and beyond for there customers and treat them like family I know this seems fake but let me tell u if u have a doubt where to go.. then u need to come here I am serious just great people and they washed my car!! What?!!! lol love these people and my bumper looks 10x prettier and better than the old bumper so ty to everyone at this company u all did amazing really im so grateful
My Experience - 5.0/5.0 -
felt like concierge service all the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything from drop off to finish was excellent
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I am a long time customer and the work is very well done.
Repair Quality - 4.0/5.0 -
It took longer than expected and I had to call for updates. They forgot to put the emblem on so I had to bring it back. The work done looks great so that’s why I give it an 8.
Customer Service - 4.0/5.0 -
Other than having to call for updates, customer service was good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with thank you
Customer Service - 5.0/5.0 -
Looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for fixing my car and answering my questions. Thank you for providing coffee and bluey for my kids. As well as water for them. You were so welcoming to my kids and their shenanigans. I really appreciate it. Everyone was golden. Shout out to the receptionist she was lovely. (Give her a raise).
Likely to Recommend - 5.0/5.0 -
I’ve already referred a few friends.
Repair Quality - 5.0/5.0 -
Great work on my F250. Thank You!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was impressed by the clean, business forward look. The welcoming attitude and willingness to answer my questions. The work looks well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my second time at Fix Auto and I was very happy both times with the service from start to finish. Everything was explained very well, very professional and I appreciated how well I was treated. Thank you and great job! Excellent communication that kept me up to date.
Likely to Recommend - 5.0/5.0 -
I would happily recommend Auto Fix to any of my friends.
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Great customer service from beginning to end