Fix Auto Escondido
In operation 42 years.
Henson's Fix Auto is owned and operated by Kirk Henson. For over 40 years the Henson family has served the North San Diego County community with quality repairs and honest business practices. Each team member here at Henson's is committed to our goal of being the collision repair facility of choice.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The communication through out the repair process was great and everything was completed in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes, I am satisfied. My car looks just like it did when I bought it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am very satisfied . My car looks like new.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Emilee was awesome and super helpful. Job was supe fast and reasonably priced.
Customer Service - 5.0/5.0 -
Emilee was awesome and super helpful. Job was supe fast and reasonably priced.
Returned Clean
My Experience - 5.0/5.0 -
They good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Doing great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You can't find a better place to fix your car.
Customer Service - 5.0/5.0 -
Very knowledgeable and professional
My Experience - 5.0/5.0 -
Complete on time and on going updates through out the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire team was supportive and kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fix Auto and their staff text my car damage insurance claim beautifully. Another issue came up and they talked it through with me. I was impressed at the repair and communication. I would certainly use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No complaints. All gold stars.
Repair Quality - 5.0/5.0 -
It's only been a few days now, but everything looks and feels great so far.
Customer Service - 5.0/5.0 -
Incredibly professional and polite, and they did an excellent job of keeping me updated during the process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will highly recommend to family and friends
Repair Quality - 5.0/5.0 -
Great customer service from start to finish and outstanding service provided on my vehicle
Customer Service - 5.0/5.0 -
Awesome job
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good
My Experience - 5.0/5.0 -
All staff were very kind and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone that I dealt with to get our Lexus repaired were courteous and professional and the repairs look like the damage never occurred! Very happy with the experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only issue was update information was not always timely and accurate.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Poor repair quality and communication. Issues weren’t resolved and the check engine light remains. Staff seemed accusatory instead of helpful. My vehicle was well-maintained prior. I would not recommend this location.
Repair Quality - 0.5/5.0 -
Poor repair quality and communication. Issues weren’t resolved and the check engine light remains. Staff seemed accusatory instead of helpful. My vehicle was well-maintained prior. I would not recommend this location.
Customer Service - 0.5/5.0 -
Poor repair quality and communication. Issues weren’t resolved and the check engine light remains. Staff seemed accusatory instead of helpful. My vehicle was well-maintained prior. I would not recommend this location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You kept me informed about the process throughout the time you had my car. That was good to have an estimated time of completion and updates on the process.
Customer Service - 5.0/5.0 -
The people i interacted with were informative and helpful by keeping me in the know on the process and timing of the repair.