Fix Auto Escondido

4.8 (8,029reviews)
96%
656 Metcalf Street,  Escondido,  CA  92025
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Shop AssistantSparkles

In operation 42 years.

Henson's Fix Auto is owned and operated by Kirk Henson. For over 40 years the Henson family has served the North San Diego County community with quality repairs and honest business practices. Each team member here at Henson's is committed to our goal of being the collision repair facility of choice.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Kia

Reviews (8,029)

My Experience

Great work

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My Experience

My Experience

Awesome customer service, very professional and polite. ⭐️⭐️⭐️⭐️⭐️ Great experience and professional technicians and skilled individuals that take pride in their work.

Likely to Recommend

Greatly

Repair Quality

Professional workmanship, Awesome customer service! ⭐️⭐️⭐️⭐️⭐️

Customer Service

Awesome

Returned Clean

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Customer Service

My Experience

Fix Auto has a very honest straightforward approach doing business. I've used them over the years, and we'll continue to.

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Repair Quality

Henson's fix auto is a very good repair facility.I have used them in the past, and we'll use them again in the future.If needed.

Customer Service

They are very focused on customer service and plain to see

My Experience

Very friendly staff. Great communication keeping us informed of the job, from initial appointment for an estimate, insurance company communication, work progress, and even final communication with the insurance company to verify that our deductible was waived. Completely detailed invoice with all parts and labor documented. Best part: Beautiful work and car returned clean inside and out, as well as proper advice on care of the paint during the curing process. Magnificent autobody repair experience. Thank you Fix Auto Escondido.

Likely to Recommend

Would recommend anyone to Fix

Repair Quality

I was very impressed with the service I received. A. Same day quote B. Was given a completion date and the car was clean and ready for pickup on that day. C. Didn’t have to go back and forth to answer questions which was awesome. D. I was updated via text when applicable.

Customer Service

From the moment I walked into FIX I felt good, friendly and welcomed The shop personnel were fantastic and very detailed. They were spot on with their knowledge and commitment

Returned Clean

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Repair Quality

Quedo muy bien muy buen trabajo gracias espero que haya sido fácil de trabajar en mi carro gracias

Customer Service

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Repair Quality

Thank you so much for always keeping me updated on my vehicle through the time it was with you. Kept me at ease an did not hesitate to call me when anything came up.

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I would recommend this shop without thinking twice about it.

Repair Quality

Repairs were completed in a timely manner and proper parts were obtained to complete it.

Customer Service

Glory is an absolute charm - you've got a real asset in your telephone and in-person presentation to new customers - you'd be wise to do whatever it takes to keep her around - customer service like that is a rarity these days. Enrique was extremely polite, responsive, and VERY understanding of my unique situation. His communications with me were excellent. Couldn't ask for better staff.

Returned Clean

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My Experience

We appreciate that Enrique is very meticulous because the car is beautiful.

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My Experience

Amazing service both with the technician Josh and inside the office with the two lovely ladies! And amazing car body job as well!!

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Beautiful job!! Amazing customer service, Josh kept me and my fiancé informed the whole time, I recommend Fix Auto 110 percent of the time!

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Returned Clean

My Experience

Very good job on the car they didn’t take long when the parts came in got straight to work and kept me updated on everything with calls everything went great.

Likely to Recommend

Would recommend to anyone in Escondido who needs body work doen

Repair Quality

There great got in done in less then 2 weeks had the whole side of car hit they made it look brand new and also gave me a fresh detail at the end with everything definitely worth coming to this collision center.

Customer Service

Returned Clean