Fix Auto Highlands Ranch

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Best people on the planet.

Customer Service - 5.0/5.0 -

They had to repaint my mirror but were glad to do so. Honest mistake because Subaru didn’t provide the paint color for the black.

Returned Clean

Repair Quality - 5.0/5.0 -

Thanks Valerie and all the crew that fixed our family car after being rear ended. The car looks great and with communication all along the way. Thanks again!

Customer Service - 5.0/5.0 -

I appreciate all of the communication throughout every step of the process!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

All my friends even Deacon Rob

Repair Quality - 5.0/5.0 -

Buckle up, because I’m about to sing the praises of [Insert Body Shop Name], the absolute rock stars of the auto repair world! This place deserves a standing ovation, a ticker-tape parade, and maybe even a gold-plated wrench for the sheer wizardry they pulled off with my poor, battered ride. I’m talking a five-star, Michelin-worthy, “I’d trust them with my firstborn” kind of experience. Let me set the scene and take you on a wild ride through my adventure at this body shop. So, picture this: my car, a 2012 sedan I affectionately call “Betsy,” looked like it had gone ten rounds with a rogue shopping cart and a low-hanging tree branch in a dark alley. The bumper was dangling like a loose tooth, the hood had more dents than a golf ball, and there was a scratch so deep it probably had its own zip code. I was mortified, convinced Betsy was one fender bender away from being sent to the great junkyard in the sky. Enter [Insert Body Shop Name], stage left, with capes flapping and tools gleaming like they were auditioning for an Avengers movie. From the moment I limped Betsy into their lot, the vibe was pure magic. The front desk guy, Tony (I’m calling him Tony because he had that cool, “I got this” energy), greeted me with a smile so warm I forgot I was standing in a body shop and not a tropical resort. He took one look at Betsy, didn’t flinch, didn’t gasp, didn’t even raise an eyebrow—just gave a knowing nod like, “Oh, we’ve seen worse, buddy.” I instantly felt like I’d handed my car over to a team of automotive therapists who were about to give Betsy the spa day of her life. The estimate process? Smoother than a jazz saxophone solo. They broke down every detail—parts, labor, the works—in a way that didn’t make my head spin or my wallet cry. I half-expected them to pull out a PowerPoint presentation with pie charts and laser pointers, but nope, just clear, honest talk. They even threw in a few dad-joke-level quips about my car’s “character-building scars” that had me snorting coffee out my nose. And the price? Let’s just say it was so reasonable I checked my pulse to make sure I hadn’t passed out from shock. Now, here’s where things get wild. They said it’d take a week to fix Betsy. A WEEK. I was skeptical—my last body shop experience was like signing up for a season of “Extreme Makeover: Car Edition” with no finale in sight. But these folks? They’re like the Usain Bolt of body shops. Not only did they finish in six days, but they called me a day early to say, “Come get your girl; she’s ready to strut.” I swear I heard Betsy purring through the phone like she’d just been to a car yoga retreat. When I showed up to pick her up, I nearly dropped my keys. Betsy wasn’t just fixed—she was GLOWING. The bumper was back in place, snug as a bug, the dents were gone like they’d been zapped by a magic wand, and the paint job? Flawless. I’m talking “reflects your soul” levels of shiny. I ran my hand along the hood, half-expecting to hear angels sing or at least a dramatic movie soundtrack. They even cleaned the interior—FOR FREE. My floor mats, previously a museum of ancient French fries and mystery stains, looked like they’d been shampooed by fairies. I asked Tony if they’d swapped my car for a new one, and he just winked and said, “Nah, we just love making cars feel fabulous.” But wait, there’s more! The customer service was so top-notch it deserves its own Netflix special.

Customer Service - 5.0/5.0 -

The whole process was smoother than a sunny day drive with the windows down. They sat me down, offered me a coffee that didn’t taste like it was brewed in a sock (a rarity in auto shops), and walked me through the repair plan like I was getting a VIP tour. No jargon, no condescension—just clear, friendly explanations with a side of humor. When I asked if they could fix the dent, the receptionist, Tina (who I’m convinced moonlights as a stand-up comedian), said, “Fix it? Honey, we’re gonna make that dent wish it never met your car.” I was already sold.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would recommend Fix Auto and would return here again.

Repair Quality - 5.0/5.0 -

The repaint on the front cover of my Corvette turned out awesome. The paint match is perfect and looks factory. Thanks for help fixing my favorite car. The customer service and communication is top knock also.

Customer Service - 5.0/5.0 -

Valarie kept me informed about how the task was progressing and kept me informed beginning to end.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Fantastic work!! Great communication and people.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car looks great!!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Staff were friendly and engaging. The work took longer than I expected, but the results were excellent. Paint color matched perfectly. They also completely washed the car prior to my pickup.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The team working on my car communicated well with me and did a fantastic job.

Customer Service - 5.0/5.0 -

Tracie was great!

Returned Clean

Likely to Recommend - 5.0/5.0 -

Most definitely and No questions asked. Cheers, DEZ

Repair Quality - 5.0/5.0 -

Joey and the Fix Auto staff were phenomenal. Extraordinary service and the vehicle was fixed ahead of schedule. Would take 5 of 7 Honda vehicles all day 24/7 by 365 days a year. So much care and quality of service. Thanks for everything! Cheers, DEZ

Customer Service - 5.0/5.0 -

Extraordinary Customer Service from Fix Auto Highlands Ranch. Nothing but the Best Cheers, DEZ

Returned Clean

Likely to Recommend - 5.0/5.0 -

I always do

Repair Quality - 5.0/5.0 -

The repairs were great. The car looks perfect. it looks good as new!

Customer Service - 5.0/5.0 -

It took a long time to get the repair done, but we were kept advised as to what was going on. We appreciated all the help.

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Overall service is outstanding; however, I will have to return to Fix Auto because the repair to my vehicle needs review. Joey has been great to work with but Fix- highlands ranch is really far from me so it's an inconvenience to have to return to address repair.

Customer Service - 5.0/5.0 -

Excellent customer service!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very friendly staff. All work done as promised and on time

Customer Service - 5.0/5.0 -

Best knowledgeable and personable staff

Returned Clean

Likely to Recommend - 5.0/5.0 -

Overall, they did a great job with the vehicle

Repair Quality - 5.0/5.0 -

The person I worked with, Joey, was very knowledgeable and personable and I appreciated his expertise.

Customer Service - 5.0/5.0 -

The receptionist and my customer contact, Joey Williams, were both wonderful to work with.

Likely to Recommend - 0.5/5.0 -

Never will I recommend this place to anyone

Repair Quality - 0.5/5.0 -

They did work prior to approval which ultimately put me out as my car totalled. It was a pain to work with them on status updates. They used all the gas in the car when it was returned and had 3 other phones Bluetooth into my car (not sure why). Worst customer experience and would never recommend anyone to this place

Customer Service - 0.5/5.0 -

Was very disappointed in their customer service. Especially when i picked up my vehicle.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean