Fix Auto Lancaster

4.9 (2,372reviews)
98%
420 West Ave I,  Lancaster,  CA  93534
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Shop AssistantSparkles

In operation 8 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/lancaster.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (2,372)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Lancaster for outstanding service quality, seamless communication, and impressive timeliness. Repairs are frequently described as flawless, with vehicles returned looking brand new. Staff are widely recognized as friendly, professional, and courteous. Proactive updates via texts, calls, and emails kept customers informed throughout the repair process. Many vehicles were completed ahead of schedule, exceeding expectations. Customers appreciate thoughtful extras like vehicle cleaning, vacuuming, and courtesy amenities. A few customers noted concerns about paint matching, delayed timelines, and post-repair cleanliness, as mentioned directly in their feedback. Overall, the shop earns strong loyalty and enthusiastic recommendations from the vast majority of its customers.
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"... quickly, kept us updated throughout the process, and the quality of the work was outstanding. The truck looks better than ever. Honest, professional, ..." Read more
"... delivered exactly when promised. Most importantly, the repair work was flawless — my car looks perfect again, like the accident never even happened. The attention ..." Read more
"... later I was very impressed by the work they did. I couldnt even tell that my car was involved in an accident!! No dents, dings or scratches anywhere on that side. ..." Read more
"Had my baby in for a repair and she came out immaculate!"
"Superb professional job. Completed as per estimate and timeline. I will definitely recommend to others."
"The whole experience was great! My car was done earlier than expected and that shows that the business wants to get customers their vehicle ..." Read more
"They did a fantastic job restoring my car back to new car status in only 4 days!! Absolutely outstanding service."
"The team at Fix Auto Lancaster were amazing. My vehicle was done a day before expected and cleaned inside and out. They are professional, ..." Read more
"It was ready before the promised date"
"The team was so professional, helpful and prompt. The car was done when they stated itd be done and they sent updates throughout the process. My ..." Read more
"I love how I received texts updates, emails and phone calls letting me know everything. If there was any problem they would call me and explain ..." Read more
"... that was to no control of Fix , like I stated before they called and updated me on everything, from good to the bad ." Read more
"... transparent throughout the whole repair process & kept me updated with everything. Their customer service was excellent, the sweetest staff. Really appreciate you guys. ..." Read more
"... documents, and kept the process straightforward. Communication was clear throughout. My car was completed in under a week, which exceeded ..." Read more
"car looks great. great service and great communication"

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair was ahead of schedule which is always appreciated. It wasn’t perfect when we arrived but they were very happy, courteous and quick to make it perfect! Front office and workmanship are both truly top tier.

Customer Service

Both employees that we dealt with were very friendly and courtesy. They created a pleasant experience in the midst of a bad day.

My Experience

The staff was very professional, informative, and helpful. They made the process easy. My car looks amazing

Likely to Recommend

Repair Quality

The staff was very professional, informative, and understanding. They did a really good job on my car, so good you wouldn’t be able to notice it was in an accident. I will recommend your shop to other people.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The paint job was really good and the repair don’t get me wrong but the door is uneven to the back door. I wanted to see if I can get that fixed because it is not even.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole experience was great! My car was done earlier than expected and that shows that the business wants to get customers their vehicle as soon as possible, which is appreciated. Everyone I worked with were very friendly and helpful. I would recommend Fix Auto to anyone.

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Repair Quality

Customer Service

Likely to Recommend

The complete staff we’re letting me about the wound be finished by the damage were visible to give me an expected time it may take.

Repair Quality

The customer personal are professional and polite to the customers

Customer Service

The staff are easy to work with.

Returned Clean

Likely to Recommend

Repair Quality

Amazing service. Always kept me updated.

Customer Service

Returned Clean

My Experience

The paint came out horrible

Likely to Recommend

The quality of the work was not good at all

Repair Quality

Paint work was horrible

Customer Service

Treated well just wish they would of quality checked the work so I didn’t have to loose my truck again for corrections

Returned Clean

My Experience

Andrew and team were helpful and professional. They are very knowledgeable and were able to diagnose the issue quickly.

Likely to Recommend

Highly recommend to my friends and family. A gem with great customer service and quality work.

Repair Quality

Highly satisfied. Great service and great quality of work.

Customer Service

Returned Clean

My Experience

The experience was VERY good. I have two small issues with the final product. Color matching and missing two under carriage protective panels. I have a short video of the issues.

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Customer Service

Likely to Recommend

I’m sending everyone I know .

Repair Quality

The entire team handled my car with the best care , they updated me every step of the way with phone calls and emails , kind understanding and very communicative!! I really do appreciate the time and way the handled my Tesla ! I definitely will be only recommending them everyone !! Thank you Esteban for everything you’ve out done your self ! And thank you to Angie as well .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were great to work with. I received a text every morning with updates on my vehicle. My car looked new again after they completed the work and everything is Tesla certified. They even washed it before I picked it up. 😊 I would absolutely go to Fix auto for any issues I have in the future.

Likely to Recommend

Repair Quality

Amazing quick service!

Customer Service

Returned Clean

My Experience

Good job very kind good service 👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did great work on my repair. Makes it feel like the accident never happened.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent service 👏

Customer Service

Very helpful

Returned Clean