Fix Auto Lancaster

4.9 (2,336reviews)
98%
420 West Ave I,  Lancaster,  CA  93534
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Shop AssistantSparkles

In operation 8 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/lancaster.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (2,336)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Lancaster for exceptional service quality, with vehicles often looking brand new or better than before the accident. The shop excels in communication, providing regular text and phone updates throughout the repair process, keeping customers well-informed at every step. Timeliness is a major strength, with many repairs completed ahead of schedule and vehicles ready when promised. Staff professionalism and friendliness create a welcoming environment, with customers feeling valued and comfortable. The facility maintains high cleanliness standards, often returning vehicles cleaner than when dropped off, including complimentary detailing services. Quality workmanship consistently meets or exceeds expectations, with flawless repairs that make damage virtually undetectable.
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"... delivered exactly when promised. Most importantly, the repair work was flawless — my car looks perfect again, like the accident never even happened. The ..." Read more
"... quickly, kept us updated throughout the process, and the quality of the work was outstanding. The truck looks better than ever. Honest, professional, ..." Read more
"They always fix my car perfectly looks great when its done theyre always done when they say theyre ..." Read more
"They did a fantastic job restoring my car back to new car status in only 4 days!! Absolutely outstanding ..." Read more
"My car was ready 2 days early before expected date!"
"Early, they finished it 3 days earlier than promised!"
"Earlier than expected"
"Faster than expected"
"I love how I received texts updates, emails and phone calls letting me know everything. If there was any problem ..." Read more
"I appreciated the professional way that your Customer Service employees reached out to me and kept me informed ..." Read more
"Every step was outlined and updated"
"Consistent and timely updates provided a long the way. I appreciate the texts and personal phone calls. ..." Read more
"... they always do a great and clean job on our cars. I also appreciate the text updates—its so convenient not having to answer calls during the day." Read more

My Experience

Great experience. Professional and they finished my car before expected! Lobby was clean and comfortable when I had to wait, and they offered me water, etc. Just really nice people!

My Experience

Angie, Esteban, and Andrew were excellent and I’m grateful for the communication. The car looks great and couldn’t be happier

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

For sure

Repair Quality

Great job

Customer Service

Great job

Returned Clean

My Experience

The experience was VERY good. I have two small issues with the final product. Color matching and missing two under carriage protective panels. I have a short video of the issues.

My Experience

Un trabajo. Muy profesional excelente servicio gracias

Likely to Recommend

Repair Quality

Muy buen servicio

Customer Service

Excelente

My Experience

Thanks for the quick coordination and getting it fixed within two weeks from the accident. Only complaint would be the paint match between the bumper and left quarter panel. Since its not blended on that side it’s more noticeable between the tint of the paint. I come from an Auto Body family so I understand it wont be perfect. Thanks!

Likely to Recommend

Repair Quality

Paint match was off and car smelled like body odor. Left side is visible that it doesnt match the bumper. I’ll live with it but it could have been better

Customer Service

Likely to Recommend

Repair Quality

Fix Auto gas great customer service, they do great work and in a timely manner. Always my first choice

Customer Service

Fix Auto gas great customer service, they do great work and in a timely manner. Always my first choice

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Great services always a pleasure to speak with them about any issue they always help!!

Customer Service

My Experience

The work was done extremely fast, my car looks brand new! I’m extremely satisfied and happy with the work. The staff was extremely helpful, extremely nice and very professional, especially Esteban and Angie. They helped me through the whole process. Thanks again.

Likely to Recommend

Esteban was very professional.

Repair Quality

The staff is awesome! They did the work on my vehicle extremely fast.

Customer Service

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Repair Quality

Esteban is incredible. He kept me updated on the status of my vehicle. Angie at the front desk is kind and professional. A++++

Customer Service

Excellent

Returned Clean

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Repair Quality

Thank you very much for everything. My car body work is good

Customer Service

They are very friendly

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Repair Quality

Customer Service

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Highly recommended!

Repair Quality

You did perfect job. Thank you!

Customer Service

Customer service experience was excellent!

My Experience

I would like to say ‘THANK YOU’ to Estaban, Angie, and all who had a part it repairing my car. You all made this very easy, and stress free process. You made a promise, kept that promise, and exceeding my expectations. You all courteous, helpful, and have great customer service. Excellent job!

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Repair Quality

Customer Service

My Experience

The entire team was friendly and helpful. They communicated clearly and put all of my worries at ease while I was already navigating a stressful situation after I was rear-ended. I would definitely recommend this company to everyone I know.

Likely to Recommend

All my future projects will be here.

Repair Quality

Everyone was so friendly. My concerns were heard and I felt good about the whole process. They communicated well and made sure I was informed throughout the whole process. I felt like they really cared about my experience.

Customer Service

Everyone was so friendly. Esteban was the first person I met and left a great impression. I knew my car was going to be ok.

My Experience

I'm pleased with the friendly and understanding customer service I received from the staff members. They kept me informed with clear explanations of the necessary repairs. staff was friendly and very helpful.

My Experience

Likely to Recommend

Repair Quality

Very professional, great and outstanding service.

Customer Service

Very customer friendly and professional.

Returned Clean