Caliber - Lancaster

4.9 (4,317reviews)

97%

(661) 945-6551

146 East Avenue K4, Lancaster, CA 93535

97%

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146 East Avenue K4
Lancaster, CA 93535

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About Caliber - Lancaster

See Photos

146 East Avenue K4
Lancaster, CA 93535

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

GM Basic

I-Car

Call

Website

Reviews (4,317)

Sort By:
Newest
Rating

3,608 Customers Rated

5 Stars

73.6% Complete

(3177)
4 Stars

6.3% Complete

(274)
3 Stars

1.3% Complete

(56)
2 Stars

0.9% Complete

(37)
1 Star

0.3% Complete

(11)
< 1 Star

1.2% Complete

(53)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for professionalism, friendliness, and a welcoming atmosphere. A standout highlight across reviews is the proactive and frequent communication, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another strong point, as numerous customers noted their vehicles were completed ahead of schedule. Customers also valued extra touches such as interior cleaning and car washes. A few customers noted areas for improvement, including occasional follow-up gaps, minor quality concerns on specific repairs, and parts-matching issues, reflecting direct customer observations rather than systemic issues.

Select to learn more

Service Quality
Timeliness
Communication

"100% satisfied with all repairs done to my vehicle, very professional work completed on vehicle and ..." Read more

"Scratch left on right side, parts don't fit together visible seams. Broken Bumper left in trunk of car. ..." Read more

"Repair associate was AWESOME‼️ Repairs were scheduled and completed on schedule and I was informed from start to finish! I would ..." Read more

"... they were on finishing it. They did a great job on my car and it looks like new. I would definitely recommend the to anyone needing a body shop Thank you" Read more

"... fender that looks like they sanded it a little bit my bumper was left with creases in the paint and they just paint over the imperfections and made ..." Read more

"Great communication with my repair specialists. My vehicle was ready early!"

"Before then expected I got my car which was even better."

"... helpful and friendly people who work there and the repairs were completely in an extremely timely manner!" Read more

"No as one of the parts ordered was not good and had to order another one"

"I loved that i was kept informed will the progress of my car repairs."

"Courteous, competent, and efficient service. I was kept informed as to the progress of the repairs throughout the process . I felt valued as a customer ..." Read more

"Two instances where a service rep said they would call or email me something did not occur as promised. In both instances person was simply ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"100% satisfied with all repairs done to my vehicle, very professional work completed on vehicle and ..." Read more

"Scratch left on right side, parts don't fit together visible seams. Broken Bumper left in trunk of car. ..." Read more

"Repair associate was AWESOME‼️ Repairs were scheduled and completed on schedule and I was informed from start to finish! I would ..." Read more

"... they were on finishing it. They did a great job on my car and it looks like new. I would definitely recommend the to anyone needing a body shop Thank you" Read more

"... fender that looks like they sanded it a little bit my bumper was left with creases in the paint and they just paint over the imperfections and made ..." Read more

"Great communication with my repair specialists. My vehicle was ready early!"

"Before then expected I got my car which was even better."

"... helpful and friendly people who work there and the repairs were completely in an extremely timely manner!" Read more

"No as one of the parts ordered was not good and had to order another one"

"I loved that i was kept informed will the progress of my car repairs."

"Courteous, competent, and efficient service. I was kept informed as to the progress of the repairs throughout the process . I felt valued as a customer ..." Read more

"Two instances where a service rep said they would call or email me something did not occur as promised. In both instances person was simply ..." Read more

Farina (Toyota owner) reviewed 11/5/26

Alisa (Ford owner) reviewed 11/5/26

Great service great great customer service great people good accommodations

Jonathan (RAM owner) reviewed 11/5/26

Overall is great experience

Great experience

Very busy shop and they take the time to explain things to you thoroughly

Karen (Chevrolet owner) reviewed 11/2/26

Everyone was excellent

They were wonderful keep me advised every couple of days

Josh and everyone are excellent

Alison (Infiniti owner) reviewed 11/2/26

Dalit (Honda owner) reviewed 11/2/26

You have a great team! Everyone from Ms. Tania to Hugo and the team behind the scenes were amazing. I can’t thank you enough for making this experience smooth and stress free. Thank you!

Kisha (Nissan owner) reviewed 11/1/26

They are very professional, quick turnaround and they did a great job.

Nathan (Subaru owner) reviewed 10/29/26

They were quick and professional and got me back on the road after my rear end.

Justin (Toyota owner) reviewed 10/28/26

The service was great, the car looks brand new.

Lisa (Ford owner) reviewed 10/26/26

Josh was a very pleasant and helpful person

Hector (Nissan owner) reviewed 10/26/26

Great customer service. I was very satisfied with the quality of the work.

Liscette Rodriguez (Chevrolet owner) reviewed 10/23/26

Lucia (Ford owner) reviewed 10/23/26

They did a great job on my car,they treated me with respect,they explained it and did not take to long I love what they did, thank you to all the employees working there….

Yolanda (Honda owner) reviewed 10/22/26

Yes I'm very satisfied and happy that you and your team did a terrific job every body very professional my car looks like brand new I can't thank you enough and most of all the gentle man who took care of me thank him

Jessie (Cadillac owner) reviewed 10/22/26

Satisfied

Roberto (Acura owner) reviewed 10/22/26

Melissa (RAM owner) reviewed 10/22/26

Destiny (Honda owner) reviewed 10/19/26

Rafael (Nissan owner) reviewed 10/19/26

Carolynn (Kia owner) reviewed 10/19/26

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Caliber - Lancaster

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Lancaster

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,317)

3,608 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0