Caliber - Palmdale - Downtown

4.9 (1,522reviews)

96%

(661) 273-7996

38554 6th St East, Palmdale, CA 93550

96%

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38554 6th St East
Palmdale, CA 93550

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About Caliber - Palmdale - Downtown

See Photos

38554 6th St East
Palmdale, CA 93550

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (1,522)

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Rating

1,245 Customers Rated

5 Stars

73.3% Complete

(1116)
4 Stars

5.1% Complete

(78)
3 Stars

0.8% Complete

(12)
2 Stars

0.9% Complete

(14)
1 Star

0.3% Complete

(5)
< 1 Star

1.3% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with particular emphasis on excellent communication throughout the repair process. Many highlight receiving regular updates via text and phone calls, keeping them informed at every step. The timeliness of repairs frequently exceeds expectations, with numerous customers reporting their vehicles ready days or even a week earlier than promised. Quality of workmanship receives outstanding feedback, with customers describing their cars as looking brand new or better than before the accident. Professional staff members are repeatedly commended for their friendliness, helpfulness, and going above and beyond customer expectations. The seamless coordination with rental car services and thorough vehicle cleaning upon completion add significant value to the customer experience.

Select to learn more

Service Quality
Timeliness
Communication

"... me updated throughout the entire repair process. The quality of their work was outstanding! My car looked brand new when I picked it up, and ..." Read more

"... and kept me updated throughout the entire process. The repair work was outstanding my car looks as good as new! They also handled everything with my insurance, ..." Read more

"An absolute amazing customer service and the work is so perfect, was worried my driver side would look ..." Read more

"ALL WORK ON MY NISSAN 2022, WAS PERFECTION...PROUD TO KNOW THAT WE HAVE A GOOD BUSINESS, THAT ..." Read more

"From beginning to end the process was excellent. I received my car back in excellent condition. Great work Caliber Colision!!!"

"It was 4 days earlier than promised."

"Great service car was done before expected time"

"My Vehicle was ready before"

"Very professional, kept me informed, finished 2 days early and most of all did a great job. Thank you!"

"To my shock over a business week earlier than expected my vehicle was ready"

"The team continually kept me informed about the progress of my car's repair."

"Loved how they communicated throughout the whole process"

"Continuous updates were great"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... me updated throughout the entire repair process. The quality of their work was outstanding! My car looked brand new when I picked it up, and ..." Read more

"... and kept me updated throughout the entire process. The repair work was outstanding my car looks as good as new! They also handled everything with my insurance, ..." Read more

"An absolute amazing customer service and the work is so perfect, was worried my driver side would look ..." Read more

"ALL WORK ON MY NISSAN 2022, WAS PERFECTION...PROUD TO KNOW THAT WE HAVE A GOOD BUSINESS, THAT ..." Read more

"From beginning to end the process was excellent. I received my car back in excellent condition. Great work Caliber Colision!!!"

"It was 4 days earlier than promised."

"Great service car was done before expected time"

"My Vehicle was ready before"

"Very professional, kept me informed, finished 2 days early and most of all did a great job. Thank you!"

"To my shock over a business week earlier than expected my vehicle was ready"

"The team continually kept me informed about the progress of my car's repair."

"Loved how they communicated throughout the whole process"

"Continuous updates were great"

Karen (Toyota owner) reviewed 7/31/26

Job well done thanks

Kareem (Toyota owner) reviewed 7/30/26

Jose (Dodge owner) reviewed 7/27/26

I appreciate all the great work you all do .. from the get go, I had a great feeling about this place … the work done to my vehicle was great .. customer service was great as well .. I m very satisfied! Thank you All .

Dana (Toyota owner) reviewed 7/27/26

Work was great. Took longer than I thought it would.

Everyone was very nice and professional.

Shannon (Nissan owner) reviewed 7/27/26

Excellent communication, repair was done in a timely manner.

Excellent service. Thank you

Excellent communication

Ana (Toyota owner) reviewed 7/24/26

Rosana (Toyota owner) reviewed 7/20/26

Me gustó mucho como me trataron, sobre todo la señorita Claudia

Leslie (Honda owner) reviewed 7/20/26

Marcelino (Mazda owner) reviewed 7/18/26

Elisabeth (Kia owner) reviewed 7/15/26

Good customer service and good service

Nicole (Honda owner) reviewed 7/14/26

Mathieu (Mitsubishi owner) reviewed 7/13/26

Denise (Kia owner) reviewed 7/13/26

John (Chevrolet owner) reviewed 7/13/26

Claudia Natasha and Josh were great The work is immaculate very fast efficient professional and very accommodating I'm from antelope valley Chevrolet we highly recommend caliber for all our auto auto body needs thank you very much for the great experience!

Great service Joshua Natasha and Claudia were great kept me updated on everything My vehicle was done in 2 days on my days off I work at Antelope Valley Chevrolet That's the only body shop we use highly recommend and the work is great there very friendly and get me updated throughout the whole process! Highly recommend them to friends family and customers!

Quennessa (Nissan owner) reviewed 7/10/26

Thank you for an awesome job on my vehicle

Felix (Kia owner) reviewed 7/10/26

Thank for the great job you done fixing my Niro. Looks brand new.

Ron (Ford owner) reviewed 7/9/26

Kenia (Honda owner) reviewed 7/6/26

Gabriel (Honda owner) reviewed 7/6/26

The periodic updates on the status of my car were greatly appreciated and the follow up as soon as possible on status update requests was also appreciated.

The outside damage was repaired really well and am pleased with the result but the touch screen inside the car now phantom touches and after cleaning it will not stop making it impossible to use

Beth (Honda owner) reviewed 7/3/26

Great service and excellent communication. I appreciate all you did for me. My car looks wonderful. Thank you.

I have already recommended this shop.

The work was excellent and the staff were easy to work with; they kept me apprised throughout.

See previous comment

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Caliber - Palmdale - Downtown

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Palmdale - Downtown

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,522)

1,245 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?