Caliber - Palmdale - Downtown

4.9 (1,524reviews)

96%

(661) 273-7996

38554 6th St East, Palmdale, CA 93550

96%

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38554 6th St East
Palmdale, CA 93550

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About Caliber - Palmdale - Downtown

See Photos

38554 6th St East
Palmdale, CA 93550

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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I-Car

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Website

Reviews (1,524)

Sort By:
Newest
Rating

1,248 Customers Rated

5 Stars

73.4% Complete

(1118)
4 Stars

5.2% Complete

(79)
3 Stars

0.8% Complete

(12)
2 Stars

0.9% Complete

(14)
1 Star

0.3% Complete

(5)
< 1 Star

1.3% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many highlighting that their vehicles were returned looking brand new. The repair work was frequently described as exceptional, with particular appreciation for attention to detail and color matching. Communication stood out as a major strength, with customers valuing regular text and phone call updates throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the promised date. A few customers mentioned areas for improvement, including occasional misalignment of parts, cleanliness of engine compartments post-repair, and isolated instances of unclear communication regarding pickup timing. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... me updated throughout the entire repair process. The quality of their work was outstanding! My car looked brand new when I picked it up, and the repairs were done faster ..." Read more

"An absolute amazing customer service and the work is so perfect, was worried my driver side would look different compared to the rest of the car but I was so amazed ..." Read more

"Front bumper is not aligned correctly, under carriage where the plastic skid plate is at is missing bolt and screws. The ..." Read more

"... and kept me updated throughout the entire process. The repair work was outstanding my car looks as good as new! They also handled everything with my insurance, ..." Read more

"The outside damage was repaired really well and am pleased with the result but the touch screen inside the car now phantom touches ..." Read more

"Great service car was done before expected time"

"Everything looks great. Looks brand new. Unfortunately took a little longer than expected due to a part being on back order. But overall, completely satisfied with the completed ..." Read more

"To my shock over a business week earlier than expected my vehicle was ready"

"... the repair is amazing. I appreciate the fact that you guys would call me every single day to give me an update on the repair and the time was less than the time ..." Read more

"The team continually kept me informed about the progress of my car's repair."

"Loved how they communicated throughout the whole process"

"... Everyone was courteous, friendly and professional! Great communication and great customer service that I have experienced in a long time! Thank you!!" Read more

"Did not tell me was lifetime warranty small print days 60 days on p as pereira confusing could not get straight answer ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... me updated throughout the entire repair process. The quality of their work was outstanding! My car looked brand new when I picked it up, and the repairs were done faster ..." Read more

"An absolute amazing customer service and the work is so perfect, was worried my driver side would look different compared to the rest of the car but I was so amazed ..." Read more

"Front bumper is not aligned correctly, under carriage where the plastic skid plate is at is missing bolt and screws. The ..." Read more

"... and kept me updated throughout the entire process. The repair work was outstanding my car looks as good as new! They also handled everything with my insurance, ..." Read more

"The outside damage was repaired really well and am pleased with the result but the touch screen inside the car now phantom touches ..." Read more

"Great service car was done before expected time"

"Everything looks great. Looks brand new. Unfortunately took a little longer than expected due to a part being on back order. But overall, completely satisfied with the completed ..." Read more

"To my shock over a business week earlier than expected my vehicle was ready"

"... the repair is amazing. I appreciate the fact that you guys would call me every single day to give me an update on the repair and the time was less than the time ..." Read more

"The team continually kept me informed about the progress of my car's repair."

"Loved how they communicated throughout the whole process"

"... Everyone was courteous, friendly and professional! Great communication and great customer service that I have experienced in a long time! Thank you!!" Read more

"Did not tell me was lifetime warranty small print days 60 days on p as pereira confusing could not get straight answer ..." Read more

Karen (Toyota owner) reviewed 8/3/26

Job well done thanks

Ebony (Nissan owner) reviewed 8/3/26

Mario (Honda owner) reviewed 8/3/26

Kareem (Toyota owner) reviewed 7/30/26

Jose (Dodge owner) reviewed 7/27/26

I appreciate all the great work you all do .. from the get go, I had a great feeling about this place … the work done to my vehicle was great .. customer service was great as well .. I m very satisfied! Thank you All .

Dana (Toyota owner) reviewed 7/27/26

Work was great. Took longer than I thought it would.

Everyone was very nice and professional.

Shannon (Nissan owner) reviewed 7/27/26

Excellent communication, repair was done in a timely manner.

Excellent service. Thank you

Excellent communication

Ana (Toyota owner) reviewed 7/24/26

Rosana (Toyota owner) reviewed 7/20/26

Me gustó mucho como me trataron, sobre todo la señorita Claudia

Leslie (Honda owner) reviewed 7/20/26

Marcelino (Mazda owner) reviewed 7/18/26

Elisabeth (Kia owner) reviewed 7/15/26

Good customer service and good service

Nicole (Honda owner) reviewed 7/14/26

Mathieu (Mitsubishi owner) reviewed 7/13/26

Denise (Kia owner) reviewed 7/13/26

John (Chevrolet owner) reviewed 7/13/26

Claudia Natasha and Josh were great The work is immaculate very fast efficient professional and very accommodating I'm from antelope valley Chevrolet we highly recommend caliber for all our auto auto body needs thank you very much for the great experience!

Great service Joshua Natasha and Claudia were great kept me updated on everything My vehicle was done in 2 days on my days off I work at Antelope Valley Chevrolet That's the only body shop we use highly recommend and the work is great there very friendly and get me updated throughout the whole process! Highly recommend them to friends family and customers!

Quennessa (Nissan owner) reviewed 7/10/26

Thank you for an awesome job on my vehicle

Felix (Kia owner) reviewed 7/10/26

Thank for the great job you done fixing my Niro. Looks brand new.

Ron (Ford owner) reviewed 7/9/26

Kenia (Honda owner) reviewed 7/6/26

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Caliber - Palmdale - Downtown

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Palmdale - Downtown

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,524)

1,248 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0