Telesis Collision Center, Inc.

4.8 (3,144reviews)
97%
636 East Rancho Vista Blvd,  Palmdale,  CA  93550
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In operation 31 years.

One call is all it takes. Telesis makes the auto body repair experience easy on you. Personalized service provided by your neighborhood experts. Free computerized auto body repair estimates. Claim assistance from start to finish. Your satisfaction is our top priority. We deliver exceptional value by combining superior workmanship with reduced repair times. Our technicians and customer care agents have helped to establish our reputation as The Collision Care Experts - providing quality auto body repairs and service at competitive prices.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (3,144)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text and phone updates at every stage. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of the promised date. A few customers, based on their own comments, pointed out areas for improvement such as minor alignment issues, incomplete repairs, and requests for more detailed status updates rather than vague communication.
AI-Generated from reviews written in the last 12 months
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"... — responsive, transparent, and professional. The repairs were completed quickly without sacrificing quality, and my vehicle looks flawless. Highly recommend ..." Read more
"Telesis did a great job of repairing my vehicle. Exceptional communication, and professionalism. I appreciate ..." Read more
"... excellent. They were kind, professional, and their workmanship was exceptional. Id highly recommend Telesis collision repair to anyone needing repair work on ..." Read more
"... surefire solutions. The service was excellent and the workmanship is par excellence. The repair of the cars rear damage was completed sooner than expected." Read more
"Quality of repair is superb. Did not expect the outcome of repair because they made the car look brand new. ..." Read more
"The vehicle was ready before the date promised. It was done lightning fast."
"... a good team work to put the pieces back together. The work is excellent. The details are precise. The timing was great! I'm very grateful." Read more
"Ready a week early, very happy with the speed of the repair"
"The vehicle was ready 3 days before the promised date. Great work!"
"Perfect job! Its like it never happened.And it was done four days ahead of schedule."
"Communication through text message let me know each step of the repairs"
"... provided was 100 percent amazing. i appreciate you guys keeping me updated and posted every step of the way. Im definitely a satisfied customer. :" Read more
"I really appreciated the daily emails with current status."
"... get frequent updates over the phone by the admin, I had no idea why it was taking so long. I should've just asked but I didn't. I just think that when being ..." Read more
"... repair issues because we are extremely satisfied! The best customer service especially in terms of communication and transparency and phenomenal quality of work on ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent work and communication was outstanding through the entire process.

My Experience

The staff was friendly, i liked getting the emails that informed me of what was going on. The back bumper was done so good you couldnt even tell i had been hit. I would recommend Telesis for anyone who needs repairs.

Likely to Recommend

I liked there work

Repair Quality

The staff was friendly and i like the way they sent text messages to update you on your vechile. I would recommend Telsis to anyone who needed repairs done..

Customer Service

Very friendly and i thought the little gift was very nice and appreciated.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Everyone is so kind and their fast with repairs! Also not crazy expensive for repairs plus loving the lifetime warranty.

Customer Service

Everyone I spoke with is so kind and friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My truck looks brand new! I’m very pleased! Excellent work!

Likely to Recommend

Repair Quality

My truck look’s brand new!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work done on the car exceeded my expectations and I am happy with the results. I also appreciated the cleaning that was done on the car inside and out. It was unexpected and appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service was amazing! They got my car looking brand new! It looks like I got my car right from the dealership. The associates here really love their jobs and it clearly shows with the quality of their work and how eager they are to help you. They go above and beyond for repairing your vehicle. I hope my insurance providers in the future all are partnered with telesis because everyone there is amazing and the service is out of this world

Likely to Recommend

I’d recommend them to everyone. The service and quality of work is amazing

Repair Quality

Customer Service

Service was excellent and associates were excited to help me out

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very friendly, and they fixed my vehicle two days earlier than they had said—thanks!

Likely to Recommend

Of course, I wouldn't recommend it to family and friends.

Repair Quality

Very satisfied with the excellent work—thank you!!!

Customer Service

Everyone was very friendly and professional.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Where are happy whit tha customer service They Do a good job on my car

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you the car looks great. I appreciate the professionalism from everyone and the timely completion

My Experience

Everyone that I met there was extremely nice. And the paint work was done to a very good standard. Thank you very much for everything.

My Experience

Mike Townley and his crew really took care of me. Beautiful work and in record time the front office was excellent also.

Likely to Recommend

Repair Quality

Everything looked amazing, I just need help putting my tire emblem back in. It was located in the door when I picked it up.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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