Caliber - Palmdale

4.9 (4,848reviews)

97%

(661) 274-0400

40360 Laquinta Ln, Palmdale, CA 93551

97%

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40360 Laquinta Ln
Palmdale, CA 93551

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

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About Caliber - Palmdale

See Photos

40360 Laquinta Ln
Palmdale, CA 93551

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

BMW

Ford

I-Car

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Website

Reviews (4,848)

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Rating

4,019 Customers Rated

5 Stars

73.9% Complete

(3582)
4 Stars

5.6% Complete

(272)
3 Stars

1.5% Complete

(74)
2 Stars

0.6% Complete

(31)
1 Star

0.3% Complete

(13)
< 1 Star

1% Complete

(47)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new and undetectable from pre-accident condition. The team received high marks for proactive and transparent communication, with customers appreciating frequent text and phone updates throughout the repair process, eliminating the need to follow up. Timeliness was a standout highlight, as numerous customers noted their vehicles were completed ahead of the promised date, which was a pleasant and recurring surprise. A few customers did mention areas for improvement directly in their feedback, including isolated concerns around communication gaps, minor paint or panel issues upon pickup, and occasional delays. Overall, the vast majority of customers expressed strong satisfaction and a high likelihood to recommend the shop to family and friends.

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Service Quality
Timeliness
Communication

"... and made a stressful situation so much easier. The quality of the work was outstanding—my car looks brand new! You can truly tell they take pride in their craftsmanship ..." Read more

"... soul that caliber collision did was excellent work. You cant even tell that it was damaged. They did an outstanding job and I would recommend them to anybody that needed ..." Read more

"... was super helpful and straight to the point! The customer service was excellent and the turn around time was faster than I expected. Scheduling an appointment was super ..." Read more

"... had nothing to worry about. From beginning to end, their staff was kind, professional, and not once did I have to call for an update because they texted me frequently ..." Read more

"... The new tail gate was repaired on my truck and the paint mated perfectly, the alignment is flawless, and the repair is completely undetectable. I highly recommend them." Read more

"The repair was finished 2 weeks ahead of the estimated schedule. I was updated via text of the progress of the repair. ..." Read more

"... frequently with updates. The biggest surprise was receiving my car back a week sooner than expected! Thank you CC for all your hard work and attention ..." Read more

"Thank you for getting my car done a week early. Truly grateful!!"

"Was quoted 3 weeks and got back in 2"

"... the way. I did not have to call and ask questions; they kept me updated on all processes." Read more

"The repair time and communication between the shop and I were stellar. I will definitely be coming back for any work I ..." Read more

"Excellent work communication is excellent they kept me knowing what was going on with the work. I recommend anybody anybody. to caliber ..." Read more

"... fantastic work. It was a breath of fresh air to be frequently updated on my cars progress for the duration my car was with you. Reception was kind and courteous as ..." Read more

"Very poor communication"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication