Caliber - Palmdale

4.9 (4,848reviews)
97%
40360 Laquinta Ln,  Palmdale,  CA  93551

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car

Reviews (4,848)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and knowledgeable staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. The timeliness of repairs frequently exceeds expectations, with many vehicles completed ahead of schedule. Customers are impressed by the quality of workmanship, often noting their vehicles look brand new after repairs. The friendly, accommodating staff and clean facilities contribute to positive experiences. While most feedback is overwhelmingly positive, some customers mentioned minor communication gaps and occasional need for follow-up visits for small adjustments.
Select to learn more
"... questions, and made a stressful situation so much easier. The quality of the work was outstanding—my car looks brand new! You can truly tell they take pride in their craftsmanship ..." Read more
"I am absolutely 100% satisfied with the work you guys went above and beyond. You even detail the inside of my car I love it. You ..." Read more
"... weeks, over a week and a half ahead of schedule. My car looks new again and they even detailed it before returning it back to me. They were extremely communicative, patient as I asked ..." Read more
"I am 150% happy with Caliber Collision repair quality and the work they did on my car. My car looks and feels brand new!"
"The team at Caliber Collision was perfect. They had my car completed in less than two weeks, over a week and a half ahead of schedule. My car looks new again and they even detailed it ..." Read more
"Days earlier than promised. Its nice to have a company that under-promises & over-delivers!"
"My vehicle was ready a week before the completion date."
"The repair was finished 2 weeks ahead of the estimated schedule. I was updated via text of the progress of the repair. ..." Read more
"Vehicle was done a week ahead of schedule"
"... even detailed it before returning it back to me. They were extremely communicative, patient as I asked many questions, and helpful throughout the entire process, including ..." Read more
"Communication was excellent throughout the process. This created some ease along the way. I did not have to call and ask questions; they kept ..." Read more
"Kept me up-to-date with all repairs excellent"
"I was notified daily on the progress of my vehicle."
"Thank you for the frequent updates via text!"

My Experience

Extremely satisfied. The updates about my vehicle were great. I was always in the loop and never wondered what was going on. Customer service was at the shop was amazing. Everyone friendly and felt very welcomed.

My Experience

The repair time and communication between the shop and I were stellar. I will definitely be coming back for any work I need done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gordon did s great job keeping me updated on my car and was always available when I called with questions. Repairs look fantastic.

My Experience

Steve and everyone involved were very professional, attentive, and personable. I will highly recommend. I had not stress through the entire process and the craftsmanship is impeccable.

Likely to Recommend

Excellent customer service, knowledgeable, courtesy, helpful, and honest.

Repair Quality

Excellent work.

Customer Service

Excellent customer service from Gordan and Paula

Returned Clean

My Experience

I’m very satisfy and quick on the repairs.

Likely to Recommend

Repair Quality

My car looks like new.

Customer Service

Good customer service

My Experience

Keep the good customer service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work

Customer Service

Likely to Recommend

Repair Quality

Great work as always

Customer Service

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Prompt delivery and first class workmanship.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I'd like to bring it back in to have a technician, look at it. I have questions about the work.

Customer Service

Overall, great service. Great work. But I would like to have them, check it out one more time, as I have questions

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was great. Got it done two days sooner than it was supposed to.