Caliber - Palmdale
40360 Laquinta Ln,
Palmdale,
CA
93551
USA
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
BMW
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, professional, and exceeding expectations - many noting their vehicles looked brand new upon return. Communication was a standout strength, with customers appreciating proactive text and phone updates throughout the repair process, eliminating the need to follow up themselves. Timeliness was another highlight, as numerous customers were pleasantly surprised to receive their vehicles ahead of the promised date. A few customers noted areas for improvement, including inconsistent communication in some cases, minor post-repair issues requiring return visits, and isolated concerns about repair quality details - all reflected directly from customer comments.
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Service Quality
"... much easier. The quality of the work was outstanding—my car looks brand new! You can truly tell they take pride in their craftsmanship and care about their ..."
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"... soul that caliber collision did was excellent work. You cant even tell that it was damaged. They did an outstanding job and I would recommend them to anybody ..."
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"... respectful The new tail gate was repaired on my truck and the paint mated perfectly, the alignment is flawless, and the repair is completely undetectable. I highly ..."
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"Amazing customer service. The work was high quality and fast turnaround. 1000% will recommend to family & friends"
"... had nothing to worry about. From beginning to end, their staff was kind, professional, and not once did I have to call for an update because they texted me ..."
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"The repair was finished 2 weeks ahead of the estimated schedule. I was updated via text of the progress of the repair. ..."
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"... frequently with updates. The biggest surprise was receiving my car back a week sooner than expected! Thank you CC for all your hard work and attention ..."
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"The time my vehicle was in the shop was minimal compared to what I thought it would be which reduced the expenses ..."
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"... the way. I did not have to call and ask questions; they kept me updated on all processes."
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"I was kept up to date with changes, progress and assisted with any and all questions. Related and unrelated; i asked ..."
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"... satisfied. The updates about my vehicle were great. I was always in the loop and never wondered what was going on. Customer service was at the shop was amazing. ..."
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"Wasn't kept updated on repair progress. Had to constantly call to find out updates as the carwise app was constantly ..."
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"The repair was done, but the communication or lack there of was very disappointing. The regional manager did do his best to make things ..."
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Hector
(Honda owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
World Class Service
Customer Service - 5.0/5.0 -
World Class Service
Angelito
(Toyota owner)
reviewed 9/15/26
My Experience - 5.0/5.0 -
Thanks for giving me a good service I appreciate it very much… Thank you
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Cecil
(Hyundai owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Efren
(Nissan owner)
reviewed 9/14/26
My Experience - 5.0/5.0 -
Liked the updates on the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jeremy
(Honda owner)
reviewed 9/14/26
My Experience - 5.0/5.0 -
Everyone has consistently been amazing; excellent customer service, follow up on status and outstanding work ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cristina
(Subaru owner)
reviewed 9/14/26
My Experience - 5.0/5.0 -
Excellent service by Chris B. 🙂
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Denise
(GMC owner)
reviewed 9/14/26
My Experience - 5.0/5.0 -
I love that they kept me updated the whole way through and the work was done excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Brendon
(Honda owner)
reviewed 9/14/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mary
(Toyota owner)
reviewed 9/14/26
My Experience - 5.0/5.0 -
You guys are the best after our catalytic converter was stolen you had us back on the road in 4 days .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Andreena
(Lexus owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Diana
(Jeep owner)
reviewed 9/11/26
My Experience - 5.0/5.0 -
They did a fine job and we were very pleased.
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Nina
(Jeep owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and was very detailed. Had great communication
Customer Service - 5.0/5.0 -
This shop had great customer service.
Paula
(Kia owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mercedes
(Toyota owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0 -
Yes I was very satisfied with the job
Repair Quality - 5.0/5.0 -
I’m very happy with the job , and customer service was excellent
Customer Service - 5.0/5.0 -
Very nice and professional
Amit
(BMW owner)
reviewed 9/7/26
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Eric
(Toyota owner)
reviewed 9/4/26
My Experience - 5.0/5.0 -
Great service from the Caliber Collision team, communicative, professional, and accommodating. Thank you for the positive experience.
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Ileana
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Daniel
(Kia owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Stacey
(Honda owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
I had a very good experience. Everyone was friendly and professional.