Caliber - Lancaster - Trevor Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Very communicative with updates, always welcoming and pleasure to do business with.
My Experience - 5.0/5.0 -
Loved the service being provided
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional work and timely completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was extremely friendly, knowledgeable and professional. The whole process was very easy to navigate. I appreciate the extra care the took care of my vehicle. Will definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
10 – Very likely. I would absolutely recommend Caliber Collision to my friends and family. The customer service was outstanding, the communication was excellent, my vehicle was completed on time, and the repair quality exceeded my expectations.
Repair Quality - 5.0/5.0 -
I had an excellent experience with Caliber Collision and would definitely give them a 10/10! My service representative was amazing professional, reassuring, and kept me informed throughout the process. He made what could have been a stressful experience much easier, and I truly appreciate all of his help. Thank you for the outstanding customer service!
Customer Service - 5.0/5.0 -
I had an excellent experience with Caliber Collision and would definitely give them a 10/10! My service representative was amazing—professional, reassuring, and kept me informed throughout the process. He made what could have been a stressful experience much easier, and I truly appreciate all of his help. Thank you for the outstanding customer service!
Returned Clean
My Experience - 0.0/5.0 -
The repair of the quarter panel dent and paint job was super nice, except for a small drip of paint on the exterior that could have been sanded down or buffed off. The major disappointment was the rear hatch, there was absolutely NO problem with the hatch before and now it doesn’t operate properly, it has a grinding sound when opening and it has to be opened manually- the sound is loud and awful. Jose offered to give me a deal to have them to fix the problem (that they created). After discussing that the problem wasn’t an issue before the quarter panel dent repair. He then told me that he would fix it free of charge. I’m disappointed in the fact that someone thought it was okay to give me back my car in this condition. If the problem existed when I submitted my car, someone should have called me or reached out to make me aware of the condition to possibly add it to the necessary repairs. They didn’t because it was not a problem. Irresponsible on the repair technician team- insult to injury! -Debra Santos *** *** ****
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied , very professional , Jose explained everything well, service was very fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely! Quick and efficient service would recommend
Repair Quality - 5.0/5.0 -
Amazing repairs! Fast and friendly service
Customer Service - 5.0/5.0 -
Amazing service ! Answered all our questions and concerns patiently and efficiently
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team did an amazing job and kept my posted every step of the way.
Likely to Recommend - 5.0/5.0 -
Jose and all the staff were amazing will definitely recommend
Repair Quality - 5.0/5.0 -
Great service,very transparent and delivered right on time
Customer Service - 5.0/5.0 -
Amazing service and delivered right on time will definitely recommend to everyone.
My Experience - 5.0/5.0 -
Jose has always taken such good care of me each time i have went it! excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Todo bien gracias
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service and the fast response was awesome.
Likely to Recommend - 5.0/5.0 -
I wouldn't have a problem recommending this company to my friends and family.
Repair Quality - 5.0/5.0 -
The repairs and customer service was excellent.
Customer Service - 5.0/5.0 -
Excellent.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and good service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am super happy with the service
Repair Quality - 5.0/5.0 -
Jose was great he listened to my concerns about timing and went above and beyond to get me my car back on time. Everyone i interacted with was super professional and customer service was outstanding including the person at the front desk, Diana.
Customer Service - 5.0/5.0 -
Jose was great