Caliber - Lancaster - Trevor Ave

5.0 (1,750reviews)
99%
44603 Trevor Ave,  Lancaster,  CA  93534

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,750)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professional staff, and exceptional repair work that often left vehicles looking better than before accidents. Communication was a standout strength, with customers appreciating daily text and phone updates throughout the repair process. Timeliness was another highlight, as vehicles were frequently completed ahead of schedule. Customers noted the team went above and beyond, including cleaning and detailing vehicles. A few customers mentioned minor concerns such as parts fit, paint inconsistencies, or post-repair issues, reflecting areas customers felt could be refined further.
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"Repair exceeded my expectations, car looks brand new."
"The service exceeded my expectations !"
"... early obviously not guaranteed for every client and the repairs exceeded my expectations. It looked so good that upon receiving the vehicle, I had to check the ..." Read more
"I'm greatly impressed with the quality of workmanship on the repairs."
"... made sure all expectations were clearly set and met. The quality of the repair work speaks for itself, my vehicle looks great, and the attention to detail ..." Read more
"I loved how much communication there was I wasnt worried when or if they were working on it pretty ..." Read more
"... exceptional updates throughout the entire process. Their detailed explanations ensured I was informed every step of the way. The final outcome has left my truck looking ..." Read more
"Great customer service..I love how they kept me informed of all the process step by step.. I totally recommend Caliber Collision..Thank ..." Read more

Likely to Recommend

100% recommend

Repair Quality

Beautiful work!

Customer Service

Absolute top notch customer care by Jose

Returned Clean

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They were extremely helpful and quick through the entire process.

Repair Quality

My truck looks great.

Customer Service

They did everything they could to make me happy. Great job team!

Returned Clean

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Repair Quality

Jose and team were so helpful went above and beyond

Customer Service

Returned Clean

My Experience

Buffed the headlights so they look like brand new. Detailed the car inside and out! Did the job in three days. Staff was friendly and kept us informed.

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Friendly

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Returned Clean

My Experience

Johnnie and his entire team were excellent. By far the best bodyshop experience I’ve had

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great communication and service

Repair Quality

Customer Service

excellent customer service

My Experience

That you guys finish my car in a timely manner and did a wonderful job.

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Repair Quality

I am real satisfied with my car you finish it in a timely manner and you did a great job

Customer Service

They did a wonderful job

My Experience

Very professional, car looks like new! Would highly recommended

Likely to Recommend

Repair Quality

You did an excellent work on my vehicle

Customer Service

Perfect job and I was informed on the development of the process

Returned Clean

My Experience

The entire staff were fantastic!

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Repair Quality

Customer Service

Jose was very polite and answered all our questions.

Returned Clean

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Repair Quality

Great job

Customer Service

My Experience

Wonderful job and great service.

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Will certainly recommend Caliber Collision.

Repair Quality

Wonderful job and great service.

Customer Service

Jose was very articulate and professional.

Likely to Recommend

Great work! Very professional!

Repair Quality

Car looks amazing, like new!!!

Customer Service

Everyone was so kind and helpful. Great communication. Let me know everything that was happening before they even did it.

Likely to Recommend

I would recommend them 100%

Repair Quality

Great service from all the staff

Customer Service

Excellent Service from Caliber Collision I had an excellent experience with Caliber Collision, and I truly appreciate the professionalism and care shown by the entire team throughout the repair process. Diane, the receptionist, was my first point of contact. She was very friendly and took the time to explain the entire process in great detail, making sure I understood what needed to be done before my car went in for repairs. When I arrived, Jose was assigned to inspect my vehicle. He immediately reassured me that everything that needed to be repaired would be taken care of. Throughout the entire process, Jose kept me informed and communicated with me at every stage of the repairs. Just as he promised, my vehicle was repaired 100%. The team even polished my headlights, which made my car look even better than it did when I brought it in! The General Manager, Johnny was also extremely friendly and helpful. He took the time to address my concerns and made sure I was comfortable with the progress of the repairs. My car was completed sooner than I expected, and when I needed to return with my wife to pick it up, he kindly allowed me to leave my car in the parking lot until we could come back. I would highly recommend Caliber Collision to anyone looking for a professional, trustworthy, and caring team to repair their vehicle. They truly went above and beyond to take care of both me and my car. Thank you, Caliber Collision, for making what could have been a stressful experience such a smooth and positive process. I greatly appreciate the outstanding service!

Returned Clean