Fix Auto Las Vegas - Spring Mountain

4.9 (626reviews)
97%
5240 W Spring Mountain Rd,  Las Vegas,  NV  89146
Bot
Shop AssistantSparkles

In operation 7 years.

State of the art automotive collision repair facility, centrally located in Las Vegas. We repair anything from minor dent/s scratches to heavy collision and frame damaes.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (626)

My Experience

Everyone was pleasant, and accessible. They answered any questions, I had. My car looks beautiful. Job well done.

Likely to Recommend

Repair Quality

Work was done beautifully. And the Employees were helpful, and pleasant.

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

When my car was returned to me from the autoshop, via tow truck, the battery was dead. I called to inform the shop, they said it was because the car had not been driven in several days. This was odd, considering I previously had refrained from using it for similar amounts of time and never had a problem. After having it jumped I noticed the blinker on the left continually blinks. An entirely new occurrence. This is the same side of the car which the auto shop repaired. In removing my bumper to complete the original repair they did not reconnect the blinker lights properly which is why it know blinks continuously. This consequently causes the battery to die. Instead of admitting the error and fixing the issue, they refused to take accountability for the situation. Understandably, I extremely disappointed in the work completed by the shop.

Customer Service

The auto shop was rude when I informed them of the complaint.

Returned Clean

My Experience

Good customer service. Jennifer was very efficient and helpful. Kept me updated on the progress of the repair and it was done on time and the workmanship seems very good. When I picked the car up, it was cleaned inside and out, unexpected and appreciated. I would definitely recommend fix auto.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Perfect job ♡

Likely to Recommend

Repair Quality

FIX AUTO made sure I was happy with every detail regarding the work I had done.

Customer Service

They kept me informed every step of the way.

Returned Clean

My Experience

All staff I interacted with were very friendly and helpful throughout the process

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer service was great. Original body shop was not helpful with my ability to drop off my vehicle in the afternoon. After talking to the claim adjuster and picking a new shop from the time of the call to the shop to the pickup of my vehicle they made the ease of use seamless and helpful with updates thorough my repair!

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer service excellent. My car looks great. Thanks y’all.

Customer Service

Great.

Returned Clean

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Repair Quality

Customer Service

My Experience

The repair was so quick and everyone was so nice. Excellent customer service my repair was done quicker than expected too.

Likely to Recommend

Repair Quality

Customer Service

Corina was outstanding.

Returned Clean

My Experience

Amazing work, the car looks great. The texts are unreliable.

Likely to Recommend

It would be a 10 if the front office employees worked on their customer service skills.

Repair Quality

The vehicle turned out great! Beautiful work. The ladies in the front office were not easy to work with and were rude at times.

Customer Service

The front office employees lack customer service skills.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great team of people who care about getting my vehicle done. Carina.worked hard on getting it going as did Jennifer. I would go back again if the need arises

Likely to Recommend

They were great in all aspects of fixing my SUV

Repair Quality

they were very quick and professional in repairing my SUV. Great front office staff that were knowledgeable and efficient.

Customer Service

Great people to work with

Returned Clean