Fix Auto Maple Valley

4.9 (1,807reviews)
97%
23765 SE 264th St,  Maple Valley,  WA  98038
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Shop AssistantSparkles

In operation 38 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Maple Valley can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Maple Valley claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,807)

Likely to Recommend

I might change my opinion once I see how the car comes back the second time, but I have no idea when that will be

Repair Quality

received conflicting messages from both the Shop, and apparently an automated system on when the car would be ready. When the car was ready, there was poor alignment between the bumper and the fenders. The grill was not properly seated, and the overall quality of repair was lousy, horrible. I find it hard to believe you let that out out of your shop that way. We have returned the car to fix Auto and anticipate it being done correctly the second time.

Customer Service

The staff is friendly and courteous, but it really doesn’t seem like the left-hand knows what the right hand is doing

Returned Clean

Likely to Recommend

Great service and wonderful job.

Repair Quality

Did a great job and was done ahead of schedule.

Customer Service

Nikki did all to make sure I was completely satisfied. Would use them again.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Meagen and her team were just marvy. ahead of schedule and below est. highly recommend Fix-it they know what to do by showing a detailed work order and the showing you what the cost vs est per iline item, well managed and very curtious.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Pretty good work and fast, but the color doesn't really match.

Customer Service

Returned Clean

My Experience

My Experience

Communication was great. Got it in fast and fixed it fast. Thank you!!

Likely to Recommend

Repair Quality

Got the car in fast, had great communication, and finished fast. Thank you!

Customer Service

Updated us every step of the way

Returned Clean

My Experience

Larenzo did a fantastic job! My car looks so good, thanks to him!! Very honest and friendly! I’ll be sure to recommend him and this place in the future

My Experience

Dinged up my vehicle and they 100% restored it back to what it was. The repair was completed on time and as promised, communicated with with throughout the entire process. They did all the legwork with insurance, which made the whole experience smooth as silk. This is the 2nd time I've had brought a vehicle here, and I will come back, again.

Likely to Recommend

Again, see previous comments.

Repair Quality

My car went in all messed up and came out like nothing had ever happened.

Customer Service

Very impressed with these folks and how they communicated with me, every step of the repair. Not the first time I've taken a vehicle to them, and HOPEFULLY won't have to take another there again, but if I need collision repairs, I'll be here!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My wife suggested to bring her Bronco here. She had brought her transit here a couple times for repairs. Once her being rear ended and another time. Both times work was done to perfection. This time was no different. And the vehicle was done sooner than expected.

My Experience

The lady I dealt with on the phone was wonderful

Likely to Recommend

Repair Quality

Customer Service

My Experience

Better than the rest of the car, 10 days ahead of schedule!

Likely to Recommend

Best shop I've been to.

Repair Quality

Quick. Trustworthy. Better than before.

Customer Service

All aspects of how they treated me, and my car, were extremely professional. Ended up better than before!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

No actual repair was conducted, since the truck was deemed a total loss. I appreciate the help I got removing all my personal items before it was transferred to USAA.

My Experience

Everyone there was knowledgeable and very nice. Mandy was the one that we dealt with the most & she was incredible! Of course Edgar was our favorite....who couldn't fall in love with him at first sight!! Woof!

Likely to Recommend

Repair Quality

We would highly recommend this business for any auto repairs!!

Customer Service

Mandy in the office made everything so easy & answered all questions we had!

Returned Clean

My Experience

Everyone was so nice and welcoming ! 10/10 experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Appreciate that you kept us updated on repair time line. Very professional and the car looks great! Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean