Fix Auto Oxnard North

4.9 (1,155reviews)
98%
260 Lambert Street,  Oxnard,  CA  93036
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Shop AssistantSparkles

In operation 19 years, 16 years at this location.

We specialize in collision repairs on all domestic & foreign vehicles. Here at Superior Collision Center you have the 39 year experience of Gary Hesselbrock & Gary Bisgrove in the auto body industry that expect only perfection and that good enough is just not good enough. Our goal at Superior Collision is to have customers now and forever. This business is family owned & operated with the knowledge, experience & pride so our customers will always get a professional quality repair that they deserve.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Lexus Authorized
Scion
Toyota
Call
Email

Reviews (1,155)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for excellent communication, including regular text updates and proactive status notifications throughout the repair process. Timeliness is frequently highlighted as a strength, with several customers pleasantly surprised by early completions. The friendly, professional, and knowledgeable staff are repeatedly commended for making the repair experience smooth and stress-free. Customers also appreciate the added touch of vehicles being cleaned inside and out upon pickup. A few customers noted areas for improvement, including inconsistent communication requiring them to initiate follow-ups, occasional delays without proactive notification, and minor quality concerns such as incomplete repairs or sensor issues post-service.
AI-Generated from reviews written in the last 12 months
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"... have had the need for body repair quite a few times. I have never found any better than Fix Auto. From the estimate to the final they have been extremely ..." Read more
"I can see that the repair staff value the quality of the work that they do and take pride in everything they do."
"I received exceptional customer service from every single person. I would highly recommend this business to anyone. ..." Read more
"Quality was outstanding! Fixed in a timely fashion. Overall outstanding customer service!"
"Their professionalism and Extremely hard working staff provide customers with the utmost personal and physical services one could expect. ..." Read more
"Yes!, everything was done quick."
"I was pleasantly surprised how quickly everything was taken care of and done expertly well!"
"It was promised that it would be ready at 4 PM on that Friday in my vehicle was ready at 2 PM."
"I was ready a couple days after estimated date. Received text message status alerts throughout the process."
"It was delayed with no direct communication until o called to check"
"I got alerts with text messages with updates and poegress and I found super helpful"
"Really appreciate the communication throughout the process. My car looks perfect. Was pleasantly surprised at ..." Read more
"The team made sure I was constantly informed or any date changes or even the in progress timeline. If changes were made, I was ..." Read more
"I had to initiate the follow ups and was told about being short staffed"
"Daily updates via text"

Likely to Recommend

Repair Quality

Thank you for doing a great job on my truck.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Wouldn’t go anywhere else. They ran across some problems but made sure all was done right.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Work was completed as promised and regular updates were provided

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So far the repair looks great and I liked dealing with the company. Will recommend.

Likely to Recommend

Repair Quality

Great folks to deal with and the repairs look great!

Customer Service

Gary was great.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Professional trusted job well done highly recommended .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Felicia took care of us from the beginning. I felt confident, after speaking with her, that our car was in good hands. It looked amazing upon completion of the repair. This will be our go to repair shop if the need arises again. Everyone there was so welcoming and friendly.

Likely to Recommend

Repair Quality

The staff was wonderful and attentive. The work on the car was amazing!

Customer Service

I felt confident with Felicia’s knowledge and expertise

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The owner is a great person to work with. Gary is straight forward and believes in a honest work ethic. It’s hard now days to get a business to work hard for there customers. Thanks again all

Likely to Recommend

Repair Quality

Great group to work with. Owner is honest, staff was very helpful and took away the hassle from the insurance adjuster and company. Thanks for your great customer service

Customer Service

I had a ton of sanding debris inside truck. Took me 2 hours to clean and a burnt rear light. Was supposed to get call back 2 things were order and still no response

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great service. Done exactly when promised. Excellent staff. Very happy.

Likely to Recommend

Repair Quality

Everything was done amazingly, looks brand new!

Customer Service

Everyone was very helpful! Keep up the good work!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks great!

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They did a nice job with car but overall experience was not good it also seemed that because of delay they rushed because they left tape on my car

Repair Quality

The actual fix on my car was great, but it took way longer than expected and they barely kept me updated. When I was there in August, they told me they were short-staffed, which is why things were backed up. But since then, a sensor light came up on my dash and I haven't been able to get a hold of anyone. It's almost October now, and they are still using the short-staffed excuse and can't get back to me.

Customer Service

Lack of communication I also felt employees where a bit aggressive lady sounded overwhelmed maybe by the la k of staffing and said she was doing everything by herself was also told that again today

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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