CARSTAR Camarillo Auto Body

5.0 (2,097reviews)
98%
695 VIA ALONDRA,  Camarillo,  CA  93012
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Shop AssistantSparkles

In operation 45 years.

We are a family owned auto collision repair shop. We have been in business since 1981 in camarillo. Are goal is to high quality repair work to all are customer and to insurance companys.We keep customer updated on all process of work performed by e-mail or text. We are proud of are work that we do for are customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,097)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff is widely described as friendly, professional, and knowledgeable. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including more proactive status updates during repairs, occasional parts availability delays, and clearer upfront communication regarding fees and policies, as noted directly in their feedback.
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"... accidents that were not my fault. They have been absolutely amazing with their service as well as estimating the time it will take for repairs to be done. They ..." Read more
"We were so impressed with the speed, quality of work and professionalism of Carstar! We will definitely use them again and ..." Read more
"... pleased with the work done on my 2017 Acura RDX and you would never know there had ever been any damages to my two passenger doors. You kept me informed on ..." Read more
"Absolutely fantastic!! Went above and beyond to fix my car. It looks brand new!"
"... satisfied with our experience with Carstar. They did a fantastic job fixing our car and kept us updated every couple days as to the progress and expected ..." Read more
"Truck was done fast a week ahead of schedule"
"Communicative, polite, completed five days ahead of estimated time and the work looks great. Would recommend!"
"Our vehicle was finished earlier than expected. We were given updates along the way."
"... Camarillo Auto. I got job progress update often. I got my car back 2 days before the target day my car will be ready. Awesome!" Read more
"It was originally going to be done on the 22nd, got an update that it would be the 24th. I called on the 24th and was told it ..." Read more
"Staff was warm,friendly and professional communication was excellent,my vehicle looked as if it never even gotten a scratch would recommend everyone to ..." Read more
"Communication is excellent."
"Lots of text messages with updates regarding status, completion time, and cost."
"A little more communication along the way as to what phase the car was in would have been helpful. We felt out of the ..." Read more
"Great job, excellent customer service, loved the text notifications of status. Happy with results 😁"

My Experience

Carstar was amazing they finished my car repairs quick and easy! Benny went above and beyond ! He maid sure I was ok and assured me everything was going to be alright. I really appreciate his kind words!!

My Experience

Benny & company were awesome! Benny was very professional, responsive & attentive to our needs. Keep up the great job Carstar Camarillo! Thx for your help.

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My Experience

I liked that you kept me updated with the progress of the your work. Thank you so much! Kay

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Repair Quality

Thank you so much! Great job on replacing rear bumper and keeping me notified and helpful with returning rental car ! Keep up the good work! Kay

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Fast, and made the car look PERFECT!

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So kind!

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My Experience

Benny was great throughout the entire experience from start to finish. I appreciated how helpful, knowledgeable and communicative he was while my car was at your shop. The car looks great too. Thank you.

Likely to Recommend

I’ve used your shop four times now. Ty our work is top notch. Thank you.

Repair Quality

Great work!

Customer Service

Benny was my primary contact. He was professional, friendly and communicative throughout the whole process.

My Experience

The service is very professional and you feel listened to. My Lexus turned out as beautifully repaired! You can trust the quality and experience of the team!

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I don’t know if there will be a chance for a closing comment I was so happy!!!!! My agent at Allstate recommended this place because he was so satisfied with the work they had done on his car. From the first time I entered the building, I knew this place was for me From the receptionist that greets you , who is Polite, smart, kind And in the know about things, to meeting Bobby. Bobby is such a vibrant and reassuring person-THE BEST!!!!!!!!!!!!!!!!! It was as if I was ordering a cappacino From the barista, easy questions, easy answers-boom the car is ready. So uncomplicated I would highly recommend this place to each and everyone I Know. I told my friends in LA come here if your in an accident situation. Pleasant to deal with, perfectly done and a really nice location Thank you again for putting me back on the road and looking fantastic !!! 💕 x 1000000000

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My Experience

Great service and work. Thank you all!

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Repair Quality

Great service

Customer Service

Returned Clean

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Repair Quality

Very professional and informative thorough out the whole process. I’m the type of customer that can’t be on the phone during the day. My insurance provider has an online portal for claims which Carstar was able to communicate their estimate and quotes to relate the repair process. Bobby handled the return of my vehicle to Enterprise so I could pick up my car and be on my way. Great customer service . would highly recommend I was rear ended and my bumper needed to be repaired , the process took 2 days. Thanks Robert Herrera and Staff at Carstar

Customer Service

receptionist was friendly and courteous.

My Experience

Buen servicio.. buen trabajo.. buen trato con costumer

Likely to Recommend

Recomendable

Repair Quality

Hacen buen trabajo… buen trato al cliente

Customer Service

Buen trato

My Experience

Great communication and updates on my vehicle. Robert (Bobby) has been updating on the process of my vehicle, Great customer service.

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My Experience

Friendly, efficient staff Kept us informed throughout the process Happy with the results

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Repair Quality

Excellent restoration. Efficient and friendly staff. Kept us informed throughout the process

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Returned Clean

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Great Service

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