CARSTAR City Auto Body

4.9 (1,152reviews)

97%

(805) 581-1671

2150 Agate Court, Simi Valley, CA 93065

97%

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2150 Agate Court
Simi Valley, CA 93065

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About CARSTAR City Auto Body

See Photos

2150 Agate Court
Simi Valley, CA 93065

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 46 years.

At CARSTAR City Auto Body, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Simi Valley, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Honda

I-Car

Nissan

Call

Website

Reviews (1,152)

Sort By:
Newest
Rating

1,097 Customers Rated

5 Stars

86.2% Complete

(993)
4 Stars

6.3% Complete

(73)
3 Stars

1% Complete

(12)
2 Stars

0.5% Complete

(6)
1 Star

0.3% Complete

(4)
< 1 Star

0.8% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and communicative throughout the repair process. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or better than before. Timeliness is generally excellent, with many repairs completed on or ahead of schedule. Customers appreciate the thorough communication via text updates and phone calls, the detailed cleaning and detailing service provided, and the seamless insurance coordination. The shop has built strong customer loyalty with many repeat customers over decades. While there are occasional delays due to parts availability or insurance issues, and a few instances of incomplete work requiring return visits, the overall satisfaction remains very high with customers frequently recommending the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... collision shop of choice for years. This repair was completed to the highest quality standards." Read more

"... excellent job repairing my car, and it looks great. The quality of the work exceeded my expectations. I highly recommend them to anyone looking for honest, ..." Read more

"There work is top notch. There is no way to tell my car was in an accident."

"Great friendly service. Fantastic work. I have been taken my vehicles there for decades. ..." Read more

"Beyond the call of duty, the bodywork was excellent, and the detailing was awesome! Customer Service ..." Read more

"Very early!"

"My vehicle was ready before the promised date."

"Was kept informed and car was ready when promised"

"Finished as promised"

"Always hit their deadlines. They take the time necessary to do a exceptional ..." Read more

"... service. The staff was professional, friendly, and kept me informed throughout the process. They did an excellent job repairing my car, and ..." Read more

"Was kept informed by text or email each day on the progress"

"Weekly text messages letting me know at what stage my car was at."

"... the vehicle to the time you pick it up, there is continuous effective communication from their staff." Read more

"The communication was great and the repairs were phenomenal!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... collision shop of choice for years. This repair was completed to the highest quality standards." Read more

"... excellent job repairing my car, and it looks great. The quality of the work exceeded my expectations. I highly recommend them to anyone looking for honest, ..." Read more

"There work is top notch. There is no way to tell my car was in an accident."

"Great friendly service. Fantastic work. I have been taken my vehicles there for decades. ..." Read more

"Beyond the call of duty, the bodywork was excellent, and the detailing was awesome! Customer Service ..." Read more

"Very early!"

"My vehicle was ready before the promised date."

"Was kept informed and car was ready when promised"

"Finished as promised"

"Always hit their deadlines. They take the time necessary to do a exceptional ..." Read more

"... service. The staff was professional, friendly, and kept me informed throughout the process. They did an excellent job repairing my car, and ..." Read more

"Was kept informed by text or email each day on the progress"

"Weekly text messages letting me know at what stage my car was at."

"... the vehicle to the time you pick it up, there is continuous effective communication from their staff." Read more

"The communication was great and the repairs were phenomenal!"

Sandy (Ford owner) reviewed 7/23/26

Gayla (Honda owner) reviewed 7/23/26

Kevin (Ford owner) reviewed 7/23/26

Great work, clear communication, nice detail job on the whole vehicle

Phil (Honda owner) reviewed 7/20/26

Best repairs and service that I’ve received

Amazing work and service!

Great work!

Vera (Porsche owner) reviewed 7/20/26

I gave you new customers.

They were fast and on time, The work was well done.

Very professional.

Ross (Honda owner) reviewed 7/20/26

Looks like new

I was called when car was done.

Charles (Nissan owner) reviewed 7/20/26

Rafael (Toyota owner) reviewed 7/19/26

Jeffrey (Cadillac owner) reviewed 7/16/26

Very happy with all the work and service

Vanessa (Honda owner) reviewed 7/16/26

Paula (Toyota owner) reviewed 7/16/26

Michael (Hyundai owner) reviewed 7/16/26

Hamid (Ford owner) reviewed 7/14/26

Great work and service, communication, always had a contact that was very responsive, very satisfied with everything.

Very satisfied with the work and service, car was finished on time, I was receiving updates about the progress including photos, front office staff is very friendly, car looks as good as new.

Repair shop was in constant contact with me providing updates and photos, car was done on time with no issues, great job.

Sandy (Hyundai owner) reviewed 7/13/26

Lance was very kind, professional and is very knowledgeable. The man knows what he’s doing

Cheryl (Toyota owner) reviewed 7/13/26

The car looks and smells new!

They were friendly and patient. They answered all of my questions.

Alex (Lincoln owner) reviewed 7/13/26

Great work, staff, timely, professional.

Harvey (Honda owner) reviewed 7/9/26

Very professional and pleasant service agents. They replaced my broken drivers , side mirror and only one day. Just great service

Haylee (Hyundai owner) reviewed 7/8/26

In person was great, trying to have them call you back or update you was awful

Andrew (Porsche owner) reviewed 7/8/26

Christopher (Honda owner) reviewed 7/7/26

I was very happy with the service provided. I received updates by phone and and email. When I got my car back it was nice and clean!. Everything went smoothly.

The staff was friendly.

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

CARSTAR City Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR City Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,152)

1,097 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 2.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -