Caliber - Simi Valley
390a E. Easy Street,
Simi Valley,
CA
93065
USA
In operation 29 years, 14 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
GM Basic
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, professional, and exceeding expectations. Many noted their vehicles were returned looking brand new, with perfect paint matches and thorough attention to detail. Communication was a standout highlight, as customers appreciated frequent text and phone updates throughout the repair process, keeping them informed at every stage. Timeliness was another key strength, with numerous customers noting their vehicles were completed ahead of schedule. Customers also valued the courtesy services such as vehicle delivery, rental car coordination, and interior cleaning. A small number of customers noted areas for improvement, including more proactive communication from the start and ensuring all repair concerns are fully resolved before vehicle return, as mentioned directly in their feedback.
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Service Quality
"... process completely seamless. Perfection in Quality: The craftsmanship is flawless. You cannot even tell where the damage was—the paint match is seamless ..."
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"... the way. The quality of the repair was exceptional—the damage is completely gone, the paint match is flawless, and the car looks like nothing ever happened. What ..."
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"... condition or operation it was in before the accident. I repeatedly raised concerns throughout the repair process and provided opportunities for them to be addressed. ..."
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"... Model 3 after I was no kidding hit by a leaping deer. Work was beautifully done, and they were timely, considerate, and thoroughly professional. Went above and beyond ..."
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"... when he dropped off the finished car at my house! The body work & paint work met or exceeded my expectations. It was PERFECT. Than you so much. If I ever need ..."
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"... and kept me Informed along the way. In fact, I was quoted a 2 week turnaround due to parts availability but the repair was completed in only 1 week. I would ..."
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"... properly aligned and ultimately had to be replaced. The repair process continued for approximately a month and a half before I finally took possession of the vehicle. ..."
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"... definitely be the place. My car looks great! The service was quick; they delivered before the anticipated date. The staff are friendly and accommodating."
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"There was a significant lack of communication from the very beginning. When I dropped the vehicle off, I was under the ..."
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"... friendly, and very transparent about the repair process, keeping me informed every step of the way. The quality of the repair was exceptional—the damage is completely ..."
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"... staff is kind, knowledgeable and worked quickly. I had regular text updates. I will continue to use and refer to Caliber Collision."
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"... start to finish. The repair process was painless, communication was excellent, and the staff was professional, polite, and responsive at every step. I highly recommend ..."
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"I have to say this is the best service I have received from any auto provider."
Dominick
(Subaru owner)
reviewed 11/11/26
My Experience - 5.0/5.0 -
My whole experience with Caliber Collision was AMAZING!! Jose, my service technician was so impressive! He handled everything perfectly and my car was finished in 3 days!!! Thank you so much!! Karen
Likely to Recommend - 5.0/5.0 -
I’ve probably already told 5 of my friends how efficient Caliber Collisions was!
Repair Quality - 5.0/5.0 -
Great experience!
Customer Service - 5.0/5.0 -
Everyone I dealt with was professional and knowledgeable!
Michael
(Ford owner)
reviewed 11/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone from Caliber Collision Jose & Team & AAA Bill & John Insurance was Amazing.Thank you for the professional group of people.
Customer Service - 5.0/5.0 -
Jose & staff
Bonnie
(Tesla owner)
reviewed 11/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Karen
(Toyota owner)
reviewed 11/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anna
(Honda owner)
reviewed 11/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Pierre
(Toyota owner)
reviewed 10/29/26
My Experience - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Asit
(Lexus owner)
reviewed 10/29/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good work
Customer Service - 4.5/5.0 -
Good
Chad
(Jeep owner)
reviewed 10/29/26
My Experience - 5.0/5.0 -
Jose provided service @ 11 out of 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jose = 11
Customer Service - 5.0/5.0
Janice
(Nissan owner)
reviewed 10/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Spoon
(Honda owner)
reviewed 10/26/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Shawn
(Chevrolet owner)
reviewed 10/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick service and looks brand new.
Customer Service - 5.0/5.0
Norman
(Honda owner)
reviewed 10/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jerry kept me informed of the progress every step of the way.
Returned Clean
Kirsten
(Nissan owner)
reviewed 10/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great!
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Joseph
(Nissan owner)
reviewed 10/22/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Saren
(Tesla owner)
reviewed 10/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rosita
(Subaru owner)
reviewed 10/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No complaints so far
Customer Service - 5.0/5.0 -
Having Jose, Leanne makes such a difference. Daniel too for calling the day before my drop off to explain to rules and regulations
Susan
(Honda owner)
reviewed 10/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sara
(Tesla owner)
reviewed 10/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Shelby
(Nissan owner)
reviewed 10/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ryan
(Lexus owner)
reviewed 10/12/26