Caliber - Simi Valley

4.9 (5,324reviews)
99%
390a E. Easy Street,  Simi Valley,  CA  93065

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,324)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process, keeping them well-informed at every step. The shop excels in timeliness, frequently completing repairs ahead of schedule and delivering vehicles earlier than promised. Quality workmanship is consistently noted, with repairs described as flawless and vehicles looking brand new after completion. Additional services like vehicle delivery, rental car coordination, and thorough cleaning add significant value to the customer experience.
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"... process completely seamless. ​Perfection in Quality: The craftsmanship is flawless. You cannot even tell where the damage was—the paint match is seamless ..." Read more
"... process, keeping me informed every step of the way. The quality of the repair was exceptional—the damage is completely gone, the paint match is flawless, ..." Read more
"... detail and kept me updated every step of the way. The quality of the work was exceptional — my car looks brand new! You'd never know it had been in ..." Read more
"Vehicle was ready early, much to my delight."
"... What truly impressed me was the turnaround time. I had my Tesla back within a week, which is incredible given the level of workmanship. Caliber ..." Read more
"My vehicle was ready 3 days earlier than it has estimated which was great!"
"Ready on time and repair done well"

Likely to Recommend

Repair Quality

No complaints.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Although the repair was minor, they paid close attention to detail and made sure it looked good as new.

Customer Service

Everyone from the front office receptionist to the account manager, everyone was extremely helpful and attentive.

My Experience

I very much appreciate the work you guys did on my car. Among other things, thank you for keeping me updated every step of the way during the repairs, from the moment I dropped off the car to when you guys returned it to me.. Thanks Jose for all the communication and answering all my questions. I am very satisfied with the job your business did for me.

Likely to Recommend

Repair Quality

You guys did a great job! Thanks for taking care of my car. Jose was very professional keeping me informed at every step of the repairs. Thank You!

Customer Service

Jose did a great job handling my case. I appreciated his professionalism and keeping me informed during the repairs.

Likely to Recommend

Repair Quality

I was totally impressed with the staff from front staff and to from the timely manner that the work was completed And my specia thanks to Alvaro Grijalva Rodrigues for always keeping me informed on the progress of job, very professional. He is a great asset to your company. Thank you for making my repair job very easy. MARILEE 603 387 2851

Customer Service

Returned Clean

My Experience

Repairsxdone in timely fashion, excellent customer service (Gerry)

Likely to Recommend

Repair Quality

Work done right in timely fashion.

Customer Service

Gerry great

Returned Clean

My Experience

I can't even begin to say how grateful I am for the work Jerry did on my car. I'm from out of state and was rear ended and everyone at Caliber was so helpful in getting my car fixed quickly. They were able to order and pick up parts quickly and did an excellent job with the paint job and part replacement. Jerry went above and beyond to get my car back to me. It was also really easy to work with them and enterprise for my car rental

Likely to Recommend

Repair Quality

Everyone I dealt with was simply perfection

Customer Service

Likely to Recommend

Repair Quality

Efficient and professional service. Jose was excellent in addressing my vehicle concerns and with the delivery of my vehicle.

Customer Service

From the inital phone call to the delivery of my vehicle, staff, in particular Jose was professional and knowledgeable in this aspect.

My Experience

Almost each day staffs provided the status of repair and did amazing service. Cannot be more happier than this.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Excellent work. Good communication. Friendly staff!

Customer Service

Great communication

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent and timely service. Great customer service. Thank you Caliber !

Customer Service

Likely to Recommend

Repair Quality

Great job. Better paint than from the factory.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Everyone was so friendly. The process was incredibly simple. And my car looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Gerardo, was great. Efficient and good customer service. Overall, great employees.

Likely to Recommend

Repair Quality

Customer Service

Muy amables atentos a toda nuestras preguntas

My Experience

Jerry was very helpful and responsive