Caliber - Valencia

4.9 (6,976reviews)
97%
25238 Anza Dr,  Valencia,  CA  91355

In operation 29 years, 15 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
GM Basic
I-Car
Volkswagen

Reviews (6,976)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, proactive communication, and impressive turnaround times. Many highlight repairs completed ahead of schedule, with vehicles returned looking brand new. Staff are frequently described as friendly, professional, and genuinely caring. Customers appreciate regular status updates throughout the repair process, making stressful situations feel manageable. Repeat customers and strong referral intent reflect high trust in the shop. A few customers noted they had to initiate contact for updates, and isolated cases mentioned minor quality touch-up needs or delays, but these were exceptions to an overwhelmingly positive overall experience.
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"... expected. The receptionist was so sweet and helpful. My estimater was awesome and explained every detail and how everything was going to be. Highly recommend ..." Read more
"Everyone was so helpful - it felt like they took a personal interest in providing excellent service."
"... working with Carlos from beginning to end! He was professional, welcoming, and incredibly supportive throughout the entire process. He took great care of my car, completed the work ..." Read more
"... from start to finish. Checking in was simple and I felt confident from the beginning that my car was in good hands. One of the few times with automotive repair that ..." Read more
"... nicest and friendliest repair shop I've ever been in. They finished the work way before expected. These guys are amazing." Read more
"Got my car back earlier than expected! Was super happy about that!"
"Yes, 5 days instead of 8 days. So thankful for that as we had a family trip was coming up."
"... repair was done very quickly… I was shocked that my vehicle was ready in only 3 days. The repairs were also obviously expertly done. My vehicle looks brand new. If that wasnt enough, ..." Read more
"My vehicle was ready 10 days early than promised."
"Attention to detail was amazing.. communication was constant and accurate. The car was stunning when i got it back"
"... reason the experience went super smooth and easy. He stayed in very well contact with me through the entire process, and kept me very updated throughout the week. Not ..." Read more
"Quick, thorough, and efficient. Excellent communication! The vehicle looks like new! Highly recommend!!"
"Lacked communication, myself and my insurance adjuster made multiple attempts on status"
"They call either every day or every other day and update you on the status of the vehicle. The service has been ..." Read more

Likely to Recommend

Repair Quality

Our car looks great!

Customer Service

James kept us informed and was very communicative

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Repair Quality

Danny Carlos and Jose a were all amazing so was Stephanie. Great team thank you guys!

Customer Service

Returned Clean

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Repair Quality

The person I dealt with at Caliber was amazing…… I mentioned we were leaving for a family vacation and needed my truck and made sure I received my vehicle by the Friday. I would absolutley recommend Caliber !!!!!

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Joe was terrific - outstanding job!

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Great service Great representative

Customer Service

My Experience

Had great experience with Joe. My repair job was not a complicated one, but I appreciated the communication and efficiency.

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Returned Clean

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Customer Service

Jose Aguilera was so helpful in explaining the repair timeline and kept me updated throughout the entire process.

Returned Clean

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Returned Clean

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Repair Quality

My representative was very communicative and friendly. The front office was also always pleasant to speak to whenever I had to call for an appointment. I would highly recommend this location for the quality of work and professional and welcoming employees.

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Repair Quality

My service advisor Jose Aguilera was very helpful and very communicative.

Customer Service

My Experience

What a professional company. Everything they quoted came back exactly like they said and they finished two days early and it looks fantastic. Thank you Joseph Hammond you have done an amazing job. Sincerely, Rick Harris

My Experience

This is the second time I've used caliber collision in Santa Clarita. They have never disappointed us. Very professional, excellent workmanship and prompt completion. I will recommend this business to everyone i know.

Likely to Recommend

I already have several times

Repair Quality

Always professional and courteous. Their workmanship is impeccable

Customer Service

Nice people

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I have been here personally 3 times cause you guys are the best at everything

Repair Quality

Incredible service. I have been here 3 times and its the incredible service that brings me back.

Customer Service

Incredible service. It's the reason I keep coming back. You guys are the best

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Returned Clean

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Bad communication

Customer Service

Work not complete it’s been a month