Gerber Collision & Glass - Valencia

4.9 (3,066reviews)
97%
26643 Auto Center Dr,  Valencia,  CA  91355

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Valencia offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,066)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted the frequent text and phone updates that kept them informed throughout the repair process. Repairs were often completed ahead of schedule, with vehicles returned clean and in excellent condition. Staff were widely described as friendly, professional, and courteous. A small number of customers noted concerns around delays, incomplete repairs, or communication gaps, reflecting areas customers themselves identified for improvement.
Select to learn more
"... paint job matches the original paint completely. Gerber even cleaned and polished the interior and exterior of the car. I am very impressed with the attention ..." Read more
"... fantastic. Everybody was friendly and professional and the quality of work and the amount of time it took was fantastic. It met it exceeded my expectations. Thank you so ..." Read more
"Staff was professional. When I picked up my car, it looked like it was brand-new. Also, the interior of my car looked like it had been cleaned and vacuumed. I appreciate ..." Read more
"The repairs were completed without any need for rework 👍👍"
"... kept informed on the time frame and the progress. The work was so professional and beautiful. When I received my car the inside and out side was ..." Read more
"Delivered even before the scheduled date. Great service"
"Great work and a timely completion."
"Fantastic experience. They finished my car early and handled everything with my insurance. Car looks brand new. The customer service is unmatched"
"I was told the repair would take about 2 weeks it took almost 4 weeks and still a part was missing which they claim would ..." Read more
"... staff in office. Excellent text message updates. Repairs were completed before original estimation date." Read more
"Would recommend them to all. Great service, transparency and good communication"
"Updates were frequent and accurate. Process was simple and carefree. Repairs were thorough and complete."
"They kept us updating on all of the repairs, through phone calls, and text text messages. They were very thorough ..." Read more
"Communication was not good. There were many delays that we were not informed about. We only found out ..." Read more
"Such a great staff, they really take care to keep me informed and get my vehicle back to me as soon as possible. Theyre just a really ..." Read more

Likely to Recommend

Repair Quality

Great job

Customer Service

Good job

My Experience

They’re polite and friendly. On time what they promise is done. They gave you update every day.

Likely to Recommend

Repair Quality

Thank you for really good service:. definitely I will come back !

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great repair work, professional Stafff, and perfect communication on repair progress.

Customer Service

Perfect communication

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kyle was a true professional and completely understanding and empathetic. Thank you Gerber Collision and Glass!

Likely to Recommend

Repair Quality

Outstanding and thorough service. Empathetic and personable professionals working at Gerber Collision and Glass! Thank you!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very please with their services.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quick turnaround. Friendly staff. The car looks great!

My Experience

Great staff ( personable and professional), and wonderful communication regarding updates.

Likely to Recommend

Repair Quality

Dealt with great staff… personable, knowledgeable and professional. Great communication with car repair updates.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff was excellent anna was great . Keep up the good work

Likely to Recommend

Repair Quality

Customer Service

The staff were very courteous and very accommodating and allowed us to keep the car there for one extra day as we had a schedule glitch that prevented us from picking the car up when it was completed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Gerber is 10 out of 10, texted updates daily, and finished a day earlier than originally promised. My car came out perfect, the staff super friendly 💯 recommend!!!!

Likely to Recommend

Repair Quality

Gerber was very informative of every step in the repair of my vehicle, they even delivered my vehicle a day earlier than promised. The staff were friendly and available to answer any questions concerning my vehicle. My car looks spectacular! Thank you Tina and your extremely informative staff 💯 would recommend Gerber auto body and glass!

Customer Service

Returned Clean

Likely to Recommend

I’m going to have my neighbor go to this repair shop for damages he got in an accident a few weeks ago.

Repair Quality

The repairs were completed and all were done professionally!! Awesome!

Customer Service

The employees and management were very professional and informative 👍👍

My Experience

Ashley and Maria we’re absolutely a pleasure to work with. I was a hit and run in a car that is really special to me and they went above and beyond to explain the issues with my car and just incredible quality customer service. I own a small business here in SCV and Gerber will always be whim I refer thanks to these two girls.

Likely to Recommend

I own a small business here in SCV that serves over 850 people daily. I will absolutely be sending any referrals to Gerber. Thank you

Repair Quality

I can’t say enough about the quality customer service Maria and the girls provided for me. From the moment I walked in there to drop my car off. They had me laughing and explained every aspect of what my car needed. I am so grateful I found Gerber. I own a small business here in SCV and I will be referring everyone I know to this incredible space. Thank you

Customer Service

The girls up front and the lovely estimate I was provided in great detail. They answered Any and all questions.

My Experience

Car looks great. Folks working there are friendly and nice. My wife and I have both used this service and will certainly come back in the unfortunate case that we should ever have another accident.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My daughter’s car was in minor bumper bender. The accessed the damage and recommended to repair the bumper instead of replacing it. I did have to bring the car back to buff out two small pits, which they took care of right away. Overall, good customer service.

Customer Service