Gerber Collision & Glass - Valencia

4.9 (3,015reviews)
97%
26643 Auto Center Dr,  Valencia,  CA  91355

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Valencia offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,015)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. The shop consistently delivers repairs on time or even ahead of schedule, with many customers noting their vehicles were completed days earlier than promised. The quality of repairs receives outstanding feedback, with customers frequently mentioning their cars look like new or better than before the accident. Additional touches like thorough cleaning, washing, and detailing are greatly appreciated. Many customers specifically commend the transparency, professionalism, and the shops ability to work seamlessly with insurance companies.
Select to learn more
"Excellent custom service!"
"Great service and great people!"
"... everything with my insurance. Car looks brand new. The customer service is unmatched" Read more
"Gerber is the best in SCV! The staff is great! They are patient with customers and make sure that everything is understood! They do great work and ..." Read more
"Early they finish it earliest"
"Delivered even before the scheduled date. Great service"
"It was ready before the estimated completion time by a few hours and I was updated as soon as the technicians ..." Read more
"Completed before promised date"
"A day early."
"Very good, good communication and done in a timely manner."
"Would recommend them to all. Great service, transparency and good communication"
"They kept us updating on all of the repairs, through phone calls, and text text messages. They were very ..." Read more
"Great communication!"

Likely to Recommend

Repair Quality

Customer Service

Great customer service. Ana and the other team members provided me fast and information updates on my repairs

My Experience

Gerber did an amazing job with the repairs and painting. The car looks factory-new. The repaired panels feel very smooth and no trace of past damage. The paint job matches the original paint completely. Gerber even cleaned and polished the interior and exterior of the car. I am very impressed with the attention to detail and quality of the work. Moreover, the car was completed in record time. I am very grateful to Gerber for a job well done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I would like to thank Anna and Tina for making the entire repair process smooth and stress-free. They were incredibly helpful in coordinating my estimate, drop-off, and pick-up, and kept me informed every step of the way. I also appreciated that Gerber provided photos documenting the collision repairs as they were being completed, which gave me confidence in the quality of the work. Best of all, my car was returned looking spotless! Thank you to the entire Gerber team for your professionalism, excellent communication, and exemplary customer service. I truly appreciate the outstanding experience!

Customer Service

I would like to thank Anna and Tina for making the entire repair process smooth and stress-free. They were incredibly helpful in coordinating my estimate, drop-off, and pick-up, and kept me informed every step of the way.

Returned Clean

My Experience

Professional Personable Work done quickly Kept well informed throughout process

Likely to Recommend

No reservations

Repair Quality

Estimate close Kept very well informed Finished product looks. Good

Customer Service

Same. As previously noted on previous question

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I’ve chosen this Gerber Collision and Glass because it’s the closest to me. Hanna, Anna, Kyle are very kind and professional. Kyle kept me informed during this whole process. I’m very grateful of the wonderful work they did on my car. I told Kyle when I picked up my car that it looks new. Thank you Gerber on Auto Center for the work well done

Likely to Recommend

I’m informed of any problem encountered and progress of the entire process

Repair Quality

I’m grateful and very satisfied of the service. Staffs are very professional. You’re highly recommended. Thank you

Customer Service

My Experience

Gerber was very efficient. Allstate, not so much.

Likely to Recommend

Repair Quality

Gerber handled my repair in a professional manner and repaired my vehicle above and beyond, and special thanks to Anna for her help with my vehicle. If I ever need my autos(3) repaired, Gerber will get my business

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wonderful service!!!! They arranged the car rental to pick me up and did a GREAT and speedy job!!!! Ana and Hannah were awesome!

Customer Service

Wonderful service!!!! They arranged the car rental to pick me up and did a GREAT and speedy job!!!! Ana and Hannah were awesome!

Returned Clean

My Experience

Everyone is friendly and knowledgeable about every part and procedures.

Likely to Recommend

Repair Quality

Thank you to Ana and Hanna for handle everything in a promptly matter. Excellent customer service!

Customer Service

Girls were friendly, knowledgeable about everything. Excellent customer service!

Likely to Recommend

Repair Quality

10 very good experience

Customer Service

My Experience

Likely to Recommend

Repair Quality

Tina and the crew did a fantastic job! Couldn’t be happier. Thank you!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Such a great experience! Great communication on when the car would be repaired. And great repair and turn around with the car

Customer Service

Returned Clean

My Experience

⭐⭐⭐⭐⭐ I was extremely impressed with the quality of work Gerber Collision & Glass did on my Mercedes. The repairs were flawless, and my car looks absolutely amazing. Everyone on the team was friendly, professional, and incredibly helpful throughout the entire process. They kept me informed every step of the way, and the customer service was excellent from start to finish. I truly appreciate their attention to detail and would highly recommend Gerber Collision & Glass to anyone in need of quality repairs!

Likely to Recommend

Repair Quality

Mike did an excellent job explaining every detail to me

Customer Service

The best overall communication I’ve ever received

My Experience

Ana and the rest of the employees were so informative. And polite!!! Thank you

My Experience

Updates were frequent and accurate. Process was simple and carefree. Repairs were thorough and complete.

Likely to Recommend

We have only used Gerber for all our repairs.

Repair Quality

The repair looks great. The attention to detail is appreciated.

Customer Service

The drop off was easy. The paperwork was minimal. The updates were frequent. The pick up was just as easy.

My Experience

Works well with AAA insurance. Seamless drop off and pick up of vehicle. Communication was outstanding!!

Likely to Recommend

Repair Quality

Great communication throughout. Quick repair. Worked well with insurance company.

Customer Service