Gerber Collision & Glass - Simi Valley
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Simi Valley offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleasant to deal with, willing to answer any questions.
Customer Service - 4.5/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Beatriz and Marcus have great customer service service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Upon inspection of the repairs, two components were not repaired (front grill and headlamp). The front grill was pointed out by me when I dropped off the car and it was still missed. I was told that the parts would be ordered and the car repaired again, but I have yet to hear back. Other repairs seem satisfactory.
Customer Service - 3.0/5.0 -
Initially, it was good. The person taking in my car looked it over with me and acknowledged the grill damage when I pointed it out. That same person was also present when I picked up my car and acknowledged that he missed it despite me pointing it out. Again, I have not yet heard back and it has been over a week.
My Experience - 5.0/5.0 -
Very efficient, very nice people. Appreciated that they could get it done expediently. My vehicle looks fabulous also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people that handled the repair and the people that gave me updates on the progress of the repair were great. I would definitely.recommend Gerber to people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
u nice keep it up
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber Collision & Glass did an excellent job replacing the convertible top of my Mini Cooper. Beatriz Rivera kept us updated and well informed on everything. Again thank you Beatriz and Gerber Collision & Glass.
Likely to Recommend - 5.0/5.0 -
Very professional as well as very accommodating.
Repair Quality - 5.0/5.0 -
Gerber kept us well informed on all that was going on with the replacement of my Mini Cooper convertible.
Customer Service - 5.0/5.0 -
Beatriz Rivera was very instrumental in keeping us well informed on the repair/replacement.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even though matching the color of our truck (pearl white) was challenging, Gerber came through and did a beautiful job! They kept us informed of the progress along the way.
Customer Service - 5.0/5.0 -
Everyone was so helpful and kind!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Im so happy with the way my car looks. And, thank you for fixing my trunk latch as well! If I need more repair work. I’ll be back!!
Customer Service - 5.0/5.0 -
Great job! Thank you so much!
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so friendly and helpful! There was a little delay in the repair but that was totally out of Their control and they kept me aware of everything!
Likely to Recommend - 3.5/5.0 -
I might have said an 8 or 9 because of the customer service. But because I had to return to fix the installation, I said 7
Repair Quality - 3.0/5.0 -
Customer service was great. Marcaisse Jacques was very helpful in rectifying the installation of the strip in the window. Original installation did not lay well. He had me come back to try and fix it. Hoping it doesn’t lift up. But he said to come back again if it did
Customer Service - 5.0/5.0 -
Marcaisse Jacques was very helpful.