Gerber Collision & Glass - Simi Valley

4.9 (1,069reviews)
97%
1856 Los Angeles Ave,  Simi Valley,  CA  93065

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Simi Valley offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,069)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent customer service, with staff being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look like new or better than before. Communication stands out as a major strength, with customers appreciating regular text updates and progress reports throughout the repair process. Timeliness is generally positive, with many repairs completed on schedule or even early, though some experienced delays due to parts availability. The shop demonstrates strong attention to detail and willingness to go above and beyond for customer satisfaction. Areas for improvement mentioned by customers include ensuring consistent communication updates and addressing minor quality issues on first attempt.
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"The repair work to my front bumper was done at a satisfactory level. It took three separate attempts ..." Read more
"Very professional organization. Wow were, friends and service oriented. An absolute pleasure to. work ..." Read more
"Excellent work and excellent communication throughout the repair process"
"Reliable, great repair work, excellent communication."
"Gerber Collision did an excellent job on my vehicle. I will recommend you to all my friends and family. ..." Read more
"Took an extra day"
"The vehicle was done on time, ready when it was scheduled!"
"The car was ready when promised"
"Fast and was done before the time that was expected"
"They finished a day earlier than was projected."
"I received Tex messages with information about the status."
"Good communication throughout the repair process"
"Great work, very good communication, and timely to boot!"
"Clear communication during every phase of the process"
"perfect communication"

My Experience

Professional courteous service. Excellent communication and end result.

Likely to Recommend

Repair Quality

Professional swift friendly service. Highly satisfied with the work thank you.

Customer Service

They did a great job and they were very friendly and supportive

My Experience

It’s very welcoming and feels so safe, the people understand and they treat others like they’re humans love it.

My Experience

Likely to Recommend

Yes I would

Repair Quality

Really well done

Customer Service

Everyone was fantastic.

Likely to Recommend

Repair Quality

Marcus was professional and so nice to talk to. Now I just have to wash my car lol

Customer Service

Marcus was great

Returned Clean

My Experience

Beatrice was absolutely wonderful to work with. Her communication and people skills are outstanding. Thank you for all the team did too for making my new car look like my new car again.

Likely to Recommend

I would recommend to all friends and family.

Repair Quality

My car looks great!

Customer Service

I received excellent repair work, excellent communication, and excellent staff!

Likely to Recommend

Repair Quality

Customer Service

I really appreciated the ride offers.

Returned Clean

My Experience

VERY VERY HAPPY DID GREAT WORK,KEPT ME UPDATE AND FINISH CAR ONE DAY AHEAD OF TIME,VERY NICE PEOPLE

Likely to Recommend

Repair Quality

HAD A GREAT EXPERIENCE WOULD COME BACK AND TELL MY FRIENDS ABOUT STORE IN SIMI VALLEY,CA

Customer Service

The kinda short black guy was awesome so frindly and funny and got my car back to me a day earlier and I got e-mails daily with status

My Experience

They were great!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Absolutely!!

Repair Quality

The team at Gerber handled my situation perfectly considering the stressful circumstances of a stolen catalytic converter. Beatrice was amazing to deal with and everything was handled quickly with no issues. Thank you very much!!!

Customer Service

Beatrice was amazing! She explained everything and her communication was great!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I'm thankful that yalls were able to find a way to save me money when my deductible was so high. It didn't have to be done, but the customer service definitely solidified me returning for repairs in the future.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Ten minutes to fix! Thank you.

My Experience

Really good customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean