Gerber Collision & Glass - Newhall

4.8 (1,343reviews)
97%
23951 Newhall Ave,  Newhall,  CA  91321

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Newhall offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,343)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, perfect, and like new. The team earned high marks for professionalism, friendliness, and going above and beyond to ensure customer satisfaction. Communication was a standout strength, with customers appreciating daily text and phone updates that kept them informed throughout the repair process. Timeliness was also well-regarded, with many vehicles completed on or ahead of schedule. A few customers noted minor concerns such as occasional delays, alignment issues, or paint quality inconsistencies, but these were largely isolated and often acknowledged as understandable given the nature of repairs. Overall, the vast majority of customers expressed strong satisfaction and a high likelihood to recommend the shop to friends and family.
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"... efficient, from the initial estimate to the final product. The repairs were flawless. The communication throughout the process was excellent. Picking up the car at the end was simplified by Gerber's ..." Read more
"... werent there before. Multiple parts of the car have overspray on the black trim, scratched trim around the window, and my paint went from the factory mirror finish ..." Read more
"... than it was from the car accident, literally left massive amounts of clear coat dripping down front right, rear right door and right front panel. Tried to get corrected 4 different ..." Read more
"My car looks like it just came off the showroom floor! Excellant repair job, I would highly recommend Gerber ..." Read more
"... car is running great, and I really appreciate their quality workmanship and attention to detail. Its refreshing to find a shop you can trust. I highly recommend them to anyone looking for reliable ..." Read more
"Great customer service communication. Got the job done in timeframe promised. Overall, very nice folks to do business with!"
"Kept me accurately updated,and delivered on time."
"My car was ready in three days, very easy and fast process everything went smoothly."
"Everyone was so friendly and helpful. Work was done well, and timely."
"It was reasy ahead of schedule. In fact, the communicated with me how long it will take and at what stage I was at in regards to what is happening from waiting for ..." Read more
"Gerber communicated with me throughout the repair process so my expectations were realistic to the situation. ..." Read more
"The staff and management all worked as a team to do top quality work with great communication. The result was that my almost new car looks almost ..." Read more
"No updates were given to me in the course of 2 weeks. I did call one time and thats the only time I got ..." Read more
"... Gerber over delivered to ensure our satisfaction. The communication was excellent, the friendly service welcome and the impeccable quality of work greatly appreciated." Read more

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole team was great! Natalie was such a warm welcome to the shop and I appreciated Carlos keeping me updated. I apologize as I don’t remember his name, but the manager was great too and you can tell the team is strong.

My Experience

Thank you to Robert Salinas, Carlos, Natalie and their team for a professional job on my front fender. Delivered earlier than promised Excellent job!

My Experience

Work performed is to the highest standards. I’m very happy with work done, the shop kept me informed of the progress and delivered on time.

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work performed in my car was top notch! Carlos and Robert are great and kept me updated during all the process. As an insurance agente, I would definitely recommend this shop to my friends and clients. Thank you!

Customer Service

Carlos and Robert were both great! Amazing customer service!

Likely to Recommend

Repair Quality

The staff was very courteous and addressed the issue as quickly as possible; the quality of work looks excellent

Customer Service

The Customer service was fantastic, and they kept us updated daily.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you , Natalie, Carlos Robert, for being a service. You guys keep me informed in my questions. Thank you again.

Likely to Recommend

Yes I would refer Friends and Family

Repair Quality

Customer Service is exceptional. Workmanship without standing. We’ll definitely refer Friends and Family.

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Great work! Expedited with speed and friendliness. Fully professional team!

Customer Service

Returned Clean

My Experience

Carlos and Natalie were both very helpful and friendly! My car looks great and the extra care they gave my car shows :) I appreciate all their help and patience with me!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very nice staff and quality work done by the team

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had an excellent experience with this auto repair shop. The staff was friendly, professional, and honest throughout the entire process. They took the time to explain what repairs were needed. My car is running great, and I really appreciate their quality workmanship and attention to detail. It’s refreshing to find a shop you can trust. I highly recommend them to anyone looking for reliable and honest auto repair services!

My Experience

The process was clearly explained to me and they regularly updated me. The car itself looks great and I appreciated the cleanliness of their work.

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Oh 100% be willing to send family& friends The work they did was 100% accurate. The car was clean upon receiving it. it felt like they really took care of my car the way I would want it to be taken care of.

Repair Quality

Everyone was super nice and helpful when it came to answering questions. I got constant updates on my vehicles work progress and and ETA as to when my vehicle should be ready.

Customer Service

Everyone was friendly and polite

My Experience

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Returned Clean

My Experience

Always a pleasure, very professional but always courteous and personable, respectful, good work as always. Natalie was very helpful also.

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Returned Clean

My Experience

Perfect

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Repair Quality

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Returned Clean