Gerber Collision & Glass - Newhall

4.9 (1,390reviews)
98%
23951 Newhall Ave,  Newhall,  CA  91321

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Newhall offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,390)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, looking brand new, and exceeding expectations. The team is widely recognized for its professionalism, friendliness, and genuine care for customers. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process, keeping them fully informed at every stage. Timeliness is another highlight, with many vehicles completed ahead of schedule. A few customers noted areas for improvement, including occasional delays, paint quality concerns, and requests for more consistent delivery estimates, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"... efficient, from the initial estimate to the final product. The repairs were flawless. The communication throughout the process was excellent. Picking up the car at ..." Read more
"... car is running great, and I really appreciate their quality workmanship and attention to detail. Its refreshing to find a shop you can trust. I highly ..." Read more
"My car looks like it just came off the showroom floor! Excellant repair job, I would highly recommend Gerber ..." Read more
"Excellent service and very high quality work"
"... werent there before. Multiple parts of the car have overspray on the black trim, scratched trim around the window, and my paint went from the factory mirror finish ..." Read more
"Returned early"
"I had way too many delays. I actually received my car a week after the first ETA."
"Great work! Expedited with speed and friendliness. Fully professional team!"
"Everyone was so friendly and helpful. Work was done well, and timely."
"It was reasy ahead of schedule. In fact, the communicated with me how long it will take and at what stage I was at in regards to what is happening from waiting ..." Read more
"Gerber communicated with me throughout the repair process so my expectations were realistic to the situation. There ..." Read more
"... Gerber over delivered to ensure our satisfaction. The communication was excellent, the friendly service welcome and the impeccable quality of work greatly appreciated." Read more
"No updates were given to me in the course of 2 weeks. I did call one time and thats the only time I got ..." Read more
"I received text updates as well as phone calls explaining the status."

My Experience

gracias por hacer un buen trabajo y hicieron la reparación muy rapido y muy amables todos

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff was understanding, kept in touch and went above and beyond to help us remove our belongings from the vehicle.

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Repair Quality

Customer Service

When I first called, it was a weekend. The voicemail was full and I couldn't leave a message. 😢

Returned Clean

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Repair Quality

I m satisfied with your work

Customer Service

Good

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Repair Quality

Customer Service

My Experience

Everyone at Gerber was knowledgeable, kind and helpful.

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Natalie at the front desk was very helpful and kind. Carlos was awesome in communicating and very knowledgeable every step of the way in repairing my car. When an issue came up with insurance, GM Robert was honest and understanding. I had a great experience with Gerber.

Repair Quality

Customer Service

Likely to Recommend

I will recommend your shop to everyone I know.

Repair Quality

These guys are amazing! I love my new bumper. They are very friendly and they were very helpful. They even had dog treats for my puppy! Thank you guys for being so helpful professional.

Customer Service

My Experience

Everyone in the shop are well kind and friendly, I appreciate the comments and communication from the workers, gerber collision is my first body shop and it made my experience good!. Overall I appreciate Carlos at most for being so kind!.

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Repair Quality

I like how the employees are very nice to me, especially Carlos!.

Customer Service

I’m very pleasant to the way the employees are treating me

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Repair Quality

Customer Service

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Repair Quality

Gerber was great! Very communicative, easy to work with, and very timely.

Customer Service

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Repair Quality

Excellent service!

Customer Service

Professional and courteous.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

⭐⭐⭐⭐⭐ I can’t say enough about how much I appreciate Robert and Carlos. They were incredibly kind, professional, and genuinely caring throughout the entire repair process. While they weren’t the ones doing the actual body work, they took the time to carefully assess everything and made sure the repairs were being done properly and that nothing was overlooked. What really stood out to me was how much they cared about making sure I was taken care of. They were patient, attentive, and always willing to help or answer any questions. Knowing they were keeping an eye on the details gave me great peace of mind. Thank you, Robert and Carlos, for going above and beyond and for treating me with such kindness and respect. Your professionalism and genuine care made a stressful situation so much easier. I’m truly grateful for everything you did!

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Repair Quality

They were great. It was fine in a timely manner and professionally. The final product looked great. You could not tell anything had been damaged. They answered any questions quickly and professionally. I would highly recommend them.

Customer Service

They were awesome.

My Experience

Fantastic people! 10/10 experience. Thank you so much yall were great

My Experience

They were thorough and completed excellent work on the vehicle bringing it back to where it looks like nothing happened.

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Great shop

Repair Quality

Great work.

Customer Service

Very helpful

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Repair Quality

Gerber Collision and Glass provided excellent service in taking care of my son's car with efficiency and attention to detail. I highly recommend!

Customer Service

Returned Clean

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Repair Quality

They did a wonderul job with coordinating the repair and with the repair itself!~

Customer Service

Returned Clean

My Experience

Thank you for the professionalism and kindness you all treated us with. This was stressful enough but how quickly this whole repair happened and to see our son happy to have his car back… we are grateful.

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Repair Quality

Customer Service

Returned Clean

My Experience

Caring helpful kept me informed

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I have already told a few people how pleased I was.

Repair Quality

Very helpful and seemed caring. Kept me informed about completion time. Even delivered the truck back to me as I wasn’t able to drive yet.

Customer Service

Truck was very dirty with sand etc when I dropped it off. Very clean when it was returned.

My Experience

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Repair Quality

Customer Service

Returned Clean