Conejo Valley Auto Center Inc

5.0 (1,095reviews)
100%
2561 Teller Road,  Thousand Oaks,  CA  91320

In operation 18 years, 9 years at this location.

Conejo Valley Auto Center is a Family owned and operated business, we are a state of the art auto collision repair facility, where customer satisfaction is top priority! We specialize in dealing with your insurance to make the process easy on you. We focus on quality here at Conejo valley auto center, Every car is thoroughly inspected at each phase of the repair process to ensure a perfect final product.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
Jeep
Kia
Ram

Reviews (1,095)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The team receives high marks for proactive and transparent communication, including helpful text and email updates that kept customers informed throughout the repair process without needing to call. Timeliness is a recurring highlight, with numerous vehicles completed ahead of schedule. The staff is widely described as friendly, professional, and knowledgeable, making stressful insurance and repair situations feel seamless and easy. A few customers noted areas for improvement directly from their experiences, including an unexpected stain found on a seat after pickup, overspray on interior items, a missing antenna upon vehicle return, and a final bill significantly exceeding the original estimate. One customer also mentioned leftover protective materials inside the vehicle. Overall, the vast majority of feedback reflects a highly positive experience, with customers expressing strong willingness to return and recommend the shop to others.
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"... Everyone was friendly, helpful, and very knowledgeable. The repair work is flawless—my car looks amazing. Its clear they care about their customers and the ..." Read more
"Amazing repair results and repairs times! My truck looked better than it did before the anccident! Excellent and friendly ..." Read more
"... paint and the final layer of protective gloss coat. There is no visible difference between the unaffected original paint and the newly painted surface." Read more
"... easy, efficient, and communicated well along the way. My car looks perfect and I am very happy with the services." Read more
"The exceptional quality of the work done to my car is only surpassed by the incredible customer service."
"They were absolutely amazing! Communicative and ready a WEEK ahead of schedule - just in time to be back in my convertible in this ..." Read more
"Great communication, great work, and finished ahead of schedule. Couldnt ask for more!"
"... a timeframe of four days to complete the repairs, Conejo Valley Auto Center did the work in three days." Read more
"... Everything was clearly and honestly communicated, and they were spot on with the estimated completion date. I would definitely use their services again if needed ..." Read more
"... about each step in the process of repairing my car. Car was ready ahead of estimated time and looked better than when I bought it from the dealership! Would recommend ..." Read more
"I really appreciated the progress updates you would send out. Didnt have call at all."
"Communication is stellar, email Text updates keeping you informed"
"... when compared to any service business out there. The communication has been automated so you receive clear estimates and updates with the progress being made on the repairs. ..." Read more
"... were top notch with all aspects of your business! Quality of work, communication, customer service, friendliness. I knew I picked the right place to have my car repaired ..." Read more
"... it was a pleasure dealing with Scott and his team. Everything was clearly and honestly communicated, and they were spot on with the estimated completion ..." Read more

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Returned Clean

My Experience

Ray was great. Car looks great do far.

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Ray was great!

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Returned Clean

My Experience

The service was great and we would recommend them to 200 percent .

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The service was great .

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My Experience

The best!

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Returned Clean

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My Camry had a lot of damage to it and they did a beautiful, amazing job at a fair price. The staff was very friendly and made the process as painless as possible.

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Highly recommend this shop!

Repair Quality

Awesome customer service. Amazing paint job.

Customer Service

Awesome Customer service. Went the extra mile!

Returned Clean

My Experience

Ray was very nice and helpful! Cool guy. Thanks!

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My Experience

The truck came out great! Thanks guys for making it such a smooth process. Fantastic.

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The staff is very professional and helpful.

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Returned Clean

My Experience

Wonderful communication and quick install of the replacement trim.

My Experience

My Experience

Appreciate all of your team. The repairs and your timely communication were great! Thank you

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Great work and communication regarding repairs. Thank you.

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Returned Clean

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Conejo did a fabulous repair on my car, and it was a pleasure dealing with Scott and his team. Everything was clearly and honestly communicated, and they were spot on with the estimated completion date. I would definitely use their services again if needed (hopefully not anytime soon, but accidents are more likely than not in SoCal!)

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Returned Clean

My Experience

Awesome!

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My Experience

Thank you for making this process seamless and efficient! My car looks great and you were such a pleasure to work with! Will def be back if needed!

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Returned Clean

My Experience

Scott and the entire staff took great care of me and my vehicle!

Likely to Recommend

Repair Quality

Scott and the guys took great care of my vehicle!

Customer Service

Returned Clean