Conejo Valley Auto Center Inc

5.0 (1,063reviews)
100%
2561 Teller Road,  Thousand Oaks,  CA  91320

In operation 18 years, 9 years at this location.

Conejo Valley Auto Center is a Family owned and operated business, we are a state of the art auto collision repair facility, where customer satisfaction is top priority! We specialize in dealing with your insurance to make the process easy on you. We focus on quality here at Conejo valley auto center, Every car is thoroughly inspected at each phase of the repair process to ensure a perfect final product.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
Jeep
Kia
Ram

Reviews (1,063)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive and transparent communication, including appreciated text and email progress updates that kept customers informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and willingness to go above and beyond - such as assisting with rental car coordination and insurance paperwork - are recurring positive themes. A few customers noted isolated concerns, including an unexpected stain found after pickup, minor overspray, a missing antenna, and one instance of a final bill significantly exceeding the estimate, all of which were mentioned directly in customer feedback.
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"... Everyone was friendly, helpful, and very knowledgeable. The repair work is flawless—my car looks amazing. Its clear they care about their customers and the ..." Read more
"Conejo Valley Auto Center did a very good job on my car. This is the second time they have worked on my vehicle. ..." Read more
"... after CVAC had fixed damaged paint on his Lexis. I am very happy with CVACs work to match the original surface, the paint color and the final costs." Read more
"Great communication, great work, and finished ahead of schedule. Couldnt ask for more!"
"They were absolutely amazing! Communicative and ready a WEEK ahead of schedule - just in time to be back in my convertible in this gorgeous weather! THANK ..." Read more
"... a timeframe of four days to complete the repairs, Conejo Valley Auto Center did the work in three days." Read more
"My car was repaired earlier than expected."
"... they were very good about communicating with us and I would rather they meet all the safety standards and do quality work which they did than be held to an arbitrary ..." Read more
"I really appreciated the progress updates you would send out. Didnt have call at all."
"Incredible communication, professional and workmanship! Best experience ever!"
"They were absolutely amazing! Communicative and ready a WEEK ahead of schedule - just in time to be back ..." Read more
"Exceeding expectations they weee honest answered all my questions and walked me through the entire process"
"Everyone was very kind and helpful. Communication was good except for being given wrong date car would be ready for pickup."

My Experience

My Experience

Likely to Recommend

Repair Quality

Everyone is great.

Customer Service

My Experience

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Repair Quality

repair was done as it should be

Customer Service

answer on phone call is hard to understand

Returned Clean

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Repair Quality

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Repair Quality

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Returned Clean

My Experience

Scott and team were awesome. Pleasant, professional and was very happy with the repair!

Likely to Recommend

Repair Quality

Excellent and professional service!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Absolutely!

Repair Quality

The whole experience was surprisingly great! Everyone was so kind, explained everything to me, answered all questions, made it smooth and easy and I really appreciated it! I felt well taken care of and that’s a big deal! Thank you 😊

Customer Service

All were amazing and helpful!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The whole process was seamless. Pleasant to work with. 5 stars ⭐️ ⭐️⭐️⭐️⭐️

My Experience

Very professional great guys to work with Scott especially

My Experience

Conejo did a great job. It was a pleasure working with Benny and his team.

Likely to Recommend

Repair Quality

Love to support our local companies. Customer service was awesome. Thank you Scott for all your help and was nice meeting your dad.

Customer Service

Love to support our local companies. Customer service was awesome. Thank you Scott for all your help and was nice meeting your dad.

Returned Clean

My Experience

Benito was very professional and gave us the right information of the repairs of the car.

My Experience

Great job and I really appreciated the effort to get the job done early . Always kept in touch. Highly recommend these folks

Likely to Recommend

Repair Quality

They did a great time getting my car done on a week. Much appreciated

Customer Service

Very communicative

Returned Clean

Likely to Recommend

I wish it could be this pleasant all the time. Benny was excellent and when he was on the phone, the person he had deal with me was also excellent.

Repair Quality

Benny has been absolutely amazing. From the moment we met him the whole process has been easy and stress free.

Customer Service

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Repair Quality

Customer Service