Fix Auto Palm Desert - South

4.8 (221reviews)
97%
74869 JONI DRIVE,  Palm Desert,  CA  92260
Bot
Shop AssistantSparkles

Fix Auto Palm Desert South is an expert in car body repair and collision repair for all types of vehicles. Our body shop in Palm Desert guarantees your cars body repair for life. Being part of Fix Auto's international network of body shops, we have established a reputation respected by many insurers. If you are from Palm Desert or elsewhere, call or visit our collision center in Palm Desert for a free estimate on any accident repair or auto body repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (221)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional repairs, and excellent communication throughout the repair process. Many highlight the beautiful, like-new results of the bodywork, with several noting that damage was completely undetectable after repairs. Customers frequently commend the team for keeping them informed at every stage, providing timely updates via calls and text messages. Timeliness is also a strong point, with numerous customers noting their vehicles were ready on time or even ahead of schedule. The friendly, courteous, and knowledgeable staff receive repeated recognition for making stressful situations feel easy and manageable. A few customers noted areas for improvement directly in their feedback, including more accurate completion time estimates, ensuring all repair items are fully completed before vehicle return, and greater transparency around parts and charges.
Select to learn more
"... They were wonderful and professional to work with. They repaired my car beautifully and in a timely manner. I highly recommend this business!" Read more
"I had a wonderful experience at Fix. They went above and beyond and did a fabulous job. Customer Seevice is excellent. I highly recommend ..." Read more
"All work was done in a timely and efficient manner. The car came back looking perfect and operating that ..." Read more
"Very professional, good communication, Attention to detail, excellent work. I would highly recommend them."
"... professional ,courteous ,and totally informative. With the end product being 2nd to absolutely none. Words cannot express how Extremely satisfied we are. ..." Read more
"People were helpful and efficient. Car was ready at the date and time promised. Car looks like it was never damaged."
"Ready early"
"Vehicle was ready on the day it was promised."
"It was done before promised date!"
"It took longer than they said, however they did a great job."
"The communication I received was terrific. They kept me updated on the progress and completion ..." Read more
"They were very thorough with the repairs to my car. They totally kept me up to date with the progress on my car. The whole process was made very easy for ..." Read more
"Everything went smoothly. Communication was great and the repair looks perfect"
"Excellent serviceeffucienttimelycommunicative. A+++++"
"Yes, I received text updates throughout the repair process, very professional!"

My Experience

They did what they promised and they know what they’re doing. They’re definitely Xperts in their field!

Likely to Recommend

Repair Quality

Very knowledgeable very good at what they do on time and delivered what they promised!

Customer Service

Returned Clean

My Experience

It’s a funny thing to say, I am a little disappointed that my car got FIX’d so quickly! Isaac and Destiny are so good at what they do! I enjoyed laughing with them while they explained everything I needed. to know. They updated me regularly by text and called me when we needed a conversation . The car was even finished early! It’s a shame that I would need to have another accident to talk with them again! My car looks great!! It was a pleasure working with your company!

Likely to Recommend

great customer service and excellent workmanship

Repair Quality

I think I already sent this to you. I hate that my car needed your help but I had a great time working with Isaac and I think h is Destiny. They communicate so well and kept me informed by text or texted me that we needed to talk. It is a pleasure to work with your company. Oh and my car looks great! Thanks so much

Customer Service

See previous comments.

Returned Clean

My Experience

Destiny was absolutely wonderful she ensured my needs were met - and I was fully aware of the entire process. Everyone there had a positive attitude! Definitely will be returning if we run into any issues/ sharing the company’s name to family and friends!

My Experience

Thank you Destiny & Izask for making this such an easy process. I got updates through out getting my car fixed & they answered any questions I had. 10/10 recommend coming here if you ever need any repairs. Couldn’t be happier 😊

Likely to Recommend

Repair Quality

Customer Service

My Experience

Wow, I was completely satisfied with the service. They kept me informed as the status of the car changed. Everything was done in a timely manner, and I was completely satisfied. Would definitely use them again and the car when I picked it up looked brand new. They had done a detail on the car, which I completely appreciate appreciated. Great place to go thanks again for superb service!!!!!!.

My Experience

Destiny was the face on the company for us, and she was great. But the people who did the work on the car must’ve been great too. They were efficient; they did excellent work, and they stayed in touch about the progress they were making. We were very pleased.

My Experience

The staff is so nice, very knowledgeable and informative. I'd say they go out of their way to be helpful and to make sure you know what's going on. If I ever need repair work done again I would choose them for sure!

Likely to Recommend

Repair Quality

Great service, great people

Customer Service

Returned Clean

My Experience

Excellent service/effucient/timely/communicative. A+++++

Likely to Recommend

I have referred friends who were very happy

Repair Quality

A+++

Customer Service

A+++

Likely to Recommend

Repair Quality

Superior Customer Service, felt very well informed on the car, and, taken care of very promptly and well .

Customer Service

Returned Clean

My Experience

Some problems arose but they took care of them completely. The staff is excellent and they did a great job. Would recommend them poor judgment

Likely to Recommend

You have excellet customer service

Repair Quality

Some problems happened but Izak & Destiny were great and everything was taken care of. Would definitely recommend you.

Customer Service

Izak and Stephanie are top notch!

Returned Clean

My Experience

Likely to Recommend

Best in the desert as far as l'm concerned.

Repair Quality

Extremely professional ,courteous ,and totally informative. With the end product being 2nd to absolutely none. Words cannot express how Extremely satisfied we are. Thank you.

Customer Service

Returned Clean

My Experience

Destiny was kind and efficient. The vehicle repair was done perfectly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From start to finish, even with many, many complications with the insurance company, Isaac, Destiny, and everyone associated with this wonderful body shop with above and beyond what I could have anticipated or expected in terms of their wonderful customer service! I will always and highly recommend Fix Palm Desert!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

Isaac and Destiny were great. They kept me updated and made this experience very easy. My car was repaired in two days. I appreciate all staff members at Fix Auto, everyone exceeded my expectations and will keep them in mind for any repairs I need in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I totally positive experience

Repair Quality

Israel was very polite efficient. My car was fixed in a timely manner. Very sat

Customer Service

Excellent service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were very thorough with the repairs to my car. They totally kept me up to date with the progress on my car. The whole process was made very easy for me. Very pleasant people to deal with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciate how quickly and beautifully the team at fix worked on my car and how they finished with in my timeline

Likely to Recommend

Repair Quality

Well done work and wonderful customer service

Customer Service

Great, on time, accurate, polite

Returned Clean