Fix Auto San Jose
In operation 34 years, 32 years at this location.
Fix Auto San Jose is a family owned and operated body shop that was founded in 1992. We are experts in collision repair and accept all makes and models. Our body shop in San Jose guarantees your cars body repair for life, through our limited-lifetime warranty. Being part of Fix Auto’s network of body shops, we have established a reputation respected by every insurance company. If you reside in San Jose or surrounding communities, call or visit our collision center in San Jose for a free estimate for any accident or auto body repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car looks beautiful!! Fix Auto San Jose did a quick and efficient job repairing my Toyota Venza. Especially love Missy and Victoria. Everyone was so customer service oriented!! When you have an incident with your vehicle you need experts that can make the experience effortless. I highly suggest using Fix Auto for all your auto body needs.
My Experience - 5.0/5.0 -
Amazing customer service and feeling you're in proper hands. Front bumper looks brand new! Highly recommend this shop!
Likely to Recommend - 0.5/5.0 -
I cannot recommend Fix to anyone. Will not be a return customer.
Repair Quality - 1.5/5.0 -
The work was done beautifully.
Customer Service - 1.5/5.0 -
Dealing with office personnel was difficult and frustrating. Information provided was incorrect and easily proven to be untrue. The situation was so ridiculous I contacted State Farm on 5/14 for assistance. State Farm involvement finally got the repair started. 5/5 car taken to Fix for estimate, 5/6, received written estimate (after two calls requesting) 5/6, State Farm assigned the repair to Fix. 5/6 made repair appointment for Monday 5/11 with the agreement the parts would be ordered as soon as State Farm made the assignment. 5/11 dropped off car and was informed parts had not been ordered. 5/13 parts were supposedly on way but there was no tracking or idea when they would arrive. At that point I doubted they had even been ordered. This repair should have taken a day and half but ended up taking five days.
Returned Clean
My Experience - 5.0/5.0 -
Fix Auto San Jose did a great job with the car! They were very kind and fixed my car within a few days. It was a very easy process and I would definitely recommend this place to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very nice and transparent. They finished fixing my car in a few days.
Customer Service - 5.0/5.0 -
They were very kind and answered any questions I had
My Experience - 5.0/5.0 -
Very excellent and professional, fast service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The staff was very friendly and helpful. Auto rental was also very smooth. My only small complaint would be about the time taken to finish the repairs.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Hello ， It seems the seat belt buckle may not have been reinstalled after the repair work. Could you please take a look and put it back? When I go home I found no rear seat buckle
My Experience - 5.0/5.0 -
Well done guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good customer experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very professional and my vehicle was finished ahead of schedule. I received regular updates.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The up to date communication was good. Also, lifetime warranty is good too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Progress updates and lifetime warranty are good.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the quality customer service and clear communication. Thanks for your help
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Good job with the bodywork
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The customer service, communication and timeline was amazing. Unfortunately the bumper side panel is not aligned flush and there is a gap. We should bring it back in to make sure it’s aligned correctly. In addition, it would’ve been ideal for you to let us know that you wouldn’t be able to program the tire sensor before so we could’ve planned to take it to the dealership. Thank you.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Process smooth. As soon as you check in, they explain everything. They help you get your rental car. I found it really important that they send you notifications with any updates on vehicles. They did fantastic work with my truck.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was handled with care. I was treated kindly and respectfully.