Fix Auto San Jose

4.7 (4,362reviews)
94%
250 East Brokaw Road,  San Jose,  CA  95112
Bot
Shop AssistantSparkles

In operation 34 years, 32 years at this location.

Fix Auto San Jose is a family owned and operated body shop that was founded in 1992. We are experts in collision repair and accept all makes and models. Our body shop in San Jose guarantees your cars body repair for life, through our limited-lifetime warranty. Being part of Fix Auto’s network of body shops, we have established a reputation respected by every insurance company. If you reside in San Jose or surrounding communities, call or visit our collision center in San Jose for a free estimate for any accident or auto body repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,362)

My Experience

Everyone was very nice and my car looks great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very professional. Very high quality. Reasonable price. Very fast estimate. Shorter time for repairs than I expected. FINAL PRICE WAS 500 DOLARS LESS THAN ESTIMATE. Fix Auto definitely won my business for the future.

Customer Service

Very professional. Very high quality. Reasonable price. Very fast estimate. Shorter time for repairs than I expected. FINAL PRICE WAS 500 DOLARS LESS THAN ESTIMATE. Fix Auto definitely won my business for the future.

Returned Clean

My Experience

I’ve used numerous times and I’m always impressed with the professional atmosphere, courteous treatment of clients, honesty with assessment and meeting deadlines for completion… it’s refreshing to be serviced by a company that has integrity and cares about providing high quality work too

Likely to Recommend

Repair Quality

I’ve been to this establishment three times in the past five years and they’ve always provided high quality body work, while meeting the promised completion date. The front office treats every customer with respect and there is a clear line of communication. They truly epitomize integrity in dealing with the customer…

Customer Service

See earlier comment

Returned Clean

My Experience

Thank you for going above and beyond to make sure I was taken care of.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

We were very happy with how quick the repair was done. We thought it was going to take a week but ended up getting our car back in 3 days. Very surprised how fast it was all done. Very happy with the quality of work as well.

Likely to Recommend

Repair Quality

Very quick repair. Satisfied with the customer service and high quality of work.

Customer Service

My Experience

A bit expensive but very professional service

My Experience

Pick up date was moved 5 times. Showed up on promised date to pick up the vehicle only to find out it was not ready and there was NO Communication whatsoever. Was told it would take 5 days for the repair ended up 3 weeks. 😔

Likely to Recommend

They were good last time I used them can’t say the same this time.

Repair Quality

Not satisfaction at all. The vehicle was more than 2 weeks late and the door panel was not installed back correctly since the passenger side window doesn’t operate and can not lock/unlock from the inside. You were better last time.

Customer Service

No communication. Been to the shop 4 times tried to pickup the vehicle only to find out it wasn’t ready. No call form the prep even after I asked Chris to call me if the car wasn’t ready.

Returned Clean

My Experience

Fix Auto provided professional repairs for the minor collision. They also collaborate with GEICO, so communication between the insurance company and the repair shop was smooth.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very clean, great work

My Experience

Awesome job. Very friendly staff. Also to have it washed and clean was a surprise bonus. Second time coming here and will recommend the shop to everyone.

My Experience

Very good service since you guys are always planning things out and making life easier for the customer.

My Experience

Great work

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole experience was great from beginning to end. Happy the work was completed so fast. Having the rental car brought to location and being able to leave it there when picking up your own car is extremely convenient. 5 stars 🌟

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service