Fix Auto San Jose

4.7 (4,364reviews)
94%
250 East Brokaw Road,  San Jose,  CA  95112
Bot
Shop AssistantSparkles

In operation 34 years, 32 years at this location.

Fix Auto San Jose is a family owned and operated body shop that was founded in 1992. We are experts in collision repair and accept all makes and models. Our body shop in San Jose guarantees your cars body repair for life, through our limited-lifetime warranty. Being part of Fix Auto’s network of body shops, we have established a reputation respected by every insurance company. If you reside in San Jose or surrounding communities, call or visit our collision center in San Jose for a free estimate for any accident or auto body repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,364)

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My Experience

My Experience

I had an awesome experience with Fix Auto! I’d been putting off getting my bumper repaired for way too long, but they made the whole process incredibly easy and completely stress-free. They got the repair done in just two days, and the results look fantastic. Fast, friendly, and professional from start to finish. Highly recommend Fix Auto for anyone needing quick, quality auto repair!

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Folks at this location have helped me twice now. They go above and beyond and I can't thank them enough for their care and concern for my car and for their great communication. The office staff are the best and are extremely knowledgeable and nice to talk to. I appreciate that the staff always ensure the repairs are done right and fully

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Folks made sure to address any concerns and issues and were kind and accommodating

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Very good customer service, can't thank everyone enough

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Very disappointed with Fix Auto San Jose. Poor communication, repeated delays, and the repair quality was far below expectations. I would not recommend this location.

Repair Quality

I’m extremely disappointed with the service I received from Fix Auto. What was supposed to be a simple repair turned into a stressful and frustrating experience. Communication was terrible — I constantly had to chase updates, and the staff gave inconsistent information every time I called. My car was returned much later than promised, and the quality of the repair was unacceptable, with several visible flaws left untouched. For a company that advertises professionalism and reliability, this experience was the opposite. I would strongly caution others to think twice before trusting their vehicle here and missing parts.

Customer Service

I’m writing to formally express my dissatisfaction with the service provided by Fix Auto. The repair process was marked by poor communication, multiple delays, and substandard workmanship. Despite being given an estimated completion date, the vehicle was not ready on time, and follow-up calls were met with inconsistent information. Upon inspection, the quality of repairs failed to meet professional standards. This experience has caused unnecessary inconvenience and loss of confidence in Fix Auto’s service. I request that this issue be reviewed and addressed to prevent similar experiences for future customers.

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My Experience

My Experience

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Fix Auto San Jose has a great staff and top notch quality repair. I will definitely recommend this shop to my friends and family .

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My Experience

I took my 2023 Honda civic in for repairs. I I was greeted by Marisa who works in the front . She went above & beyond to help us out. Thank you also to the workers who worked on my car to make it look so pretty again. You all are the Best. Would definitely recommend Fix Auto to friends & family

My Experience

Yes, they were really friendly when I dropped off my truck, as well when I picked it up. They were honest and friendly. I will have to recommend them to any family member or friend if they ever get to an accident or even a just a random person if they get into an accident.lol see the assistant from my Work recommend you guys. So I called. So I took it the next day. That’s when I met your amazing staff. they were honest, friendly, really cool, and the Work looked awesome. If I have another accent, hopefully I don’t, I’ll make an appointment just go with you guys, You know.

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I am completely satisfied with the quality of their work and it was done in a timely manner.

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Very courteous and informative.

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Always come here

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Very nice!

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Delightful