Fix Auto San Marcos

4.7 (561reviews)
94%
917 Rancheros Drive,  San Marcos,  CA  92069
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Shop AssistantSparkles

In operation 17 years, 12 years at this location.

FIX AUTO SAN MARCOS Is a Family-owned business with over 20 Years of experience. Our goal is providing top of the line customer service while at the same time maintain great quality for all of the vehicle repairs that we perform. Fix Auto San Marcos proves this by continuously providing up to date training to our office staff and repair team while continuing to try and improve our skills daily.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (561)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, professional staff, and excellent communication throughout the repair process. Many highlight that vehicles were returned looking brand new, with paint matching perfectly and exceptional craftsmanship. Timely updates via text and phone calls were frequently appreciated, and several customers noted their cars were completed ahead of schedule. The team's friendliness, professionalism, and willingness to accommodate individual needs received strong commendation. A few customers noted areas for improvement, including occasional delays in parts availability, isolated communication gaps, and minor finish issues, all mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Exceptional craftsmanship went into the car repairs. You can't tell that the car was in an accident. They ..." Read more
"Car looked like nothing happened to it! Paint blended perfectly!"
"... was a great job from every person that work on it, my car looks like new, I am so happy with the job and the service they provide to me as a customer, ..." Read more
"... reliable service. Your whole team did a great job. Body work and paint are as good as new. Thank you to the whole team" Read more
"Very helpful team and reasonably priced services"
"... the Pilot was great and done in a timely manner and I love how I was updated via text messages as each phase of the repair was started on completed and staff ..." Read more
"Beyond expectations. Every day I received a message telling me exactly what happened with my car that day."
"... during the repair process at Fix Auto San Marcos. Communication was excellent from start to finish, and the customer service was truly excellent. Most ..." Read more
"The communication was clear and thorough and I understood what was going on in the process of my car repair ..." Read more
"... conversation ended, I received an immediate text and after that the communication was clear." Read more

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Returned Clean

My Experience

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My Experience

Fix Auto was fantastic. From dropping off the car to getting the estimate, help with the rental car and keeping me updated on the repairs they were excellent. Quality workmanship and very professional. If you have a choice of repair shops, pick Fix Auto.

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Returned Clean

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Not the best communication and delayed repair time

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My Experience

Great customer service.

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Returned Clean

My Experience

Appreciate the updates and quality of work. Thank you!! 10/10

My Experience

Car was repaired very well and cleaned . Very professional would recommend 100%.

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Small pin holes in the clear coat

Customer Service

Donna in the front office was the only one that communicated with me.

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Repair Quality

Donna and Marco were great! They kept me informed throughout the process and promptly answered my questions. Their work at Fix Auto is outstanding!!

Customer Service

Customer service was excellent!

Returned Clean

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Repair Quality

Donna has been great to work with. I got my truck back and unfortunately behind the grill we are missing parts. The grill itself is attached in three areas. One area is not so the grill is loose. I didn’t want to take it back until they were able to locate the missing rubber piece that goes below the radiator they seem not to be able to locate it or order it so still waiting.

Customer Service

I already did this in a text, but Donna’s been great to work with. I’m still waiting for a part for my truck. I received it with a rubber piece behind the grill missing and the grill is still not fully attached.

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Repair Quality

Very clean work. Also, great people to deal with. Very happy with their efforts.

Customer Service

They kept me informed thu out the process.

Returned Clean

My Experience

Your front desk manager Donna did a great job keeping me updated on scheduling... From beginning to end and am very pleased with the finished product

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Actually an 11!

Repair Quality

Was just a small repair needed in and out in less than 30 minutes

Customer Service

Super helpful staff, the whole process was great. Second time to use this location. Hopefully the last 😉

Returned Clean

My Experience

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My Experience

Excellent service and care! They made it so easy and convenient for us!! We will continue to use fix auto in San Marcos

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