Fix Auto San Marcos

4.8 (537reviews)
95%
917 Rancheros Drive,  San Marcos,  CA  92069
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Shop AssistantSparkles

In operation 17 years, 12 years at this location.

FIX AUTO SAN MARCOS Is a Family-owned business with over 20 Years of experience. Our goal is providing top of the line customer service while at the same time maintain great quality for all of the vehicle repairs that we perform. Fix Auto San Marcos proves this by continuously providing up to date training to our office staff and repair team while continuing to try and improve our skills daily.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz Elite
Mercedes-Benz Sprinter

Reviews (537)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto San Marcos for exceptional service quality, with many highlighting the professional and accommodating staff who provide thorough, efficient repairs. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. The shop demonstrates strong commitment to timeliness, often completing work ahead of schedule and keeping customers well-informed about any delays. Many customers specifically mention the clean, organized facility and detailed vehicle cleaning upon completion. The quality of workmanship receives high praise, with customers noting perfect paint matching and repairs that make vehicles look like new. Several customers express strong satisfaction with the overall experience and indicate they would recommend the shop to others.
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"Thorough and efficient. Great work and kind reps. Couldnt have asked for a better experience."
"... by getting me scheduled, quoted and fixed quickly! The repairs came out looking perfect!" Read more
"Exceptional craftsmanship went into the car repairs. You can't tell that the car was in an accident. They ..." Read more
"... very professional service , quality job! awesome ! My car seems never had the accident! Perfect paint match! 100% I recommend Fix Auto SAN Marcos" Read more
"Car looked like nothing happened to it! Paint blended perfectly!"
"Ready before promised"
"Job was finished one day early..They kept me posted on the progress throughout the ..." Read more
"Two days before the day it was promised very happy"
"My car was done a day before it was scheduled to be done."
"It was completed early."
"... during the repair process at Fix Auto San Marcos. Communication was excellent from start to finish, and the customer service was truly excellent. Most ..." Read more
"Calls and texts to keep me informed. I appreciate the communication"
"Beyond expectations. Every day I received a message telling me exactly what happened with my car that day."
"I like the explanation and they keep me informed of the work in progress from start to finish to finished"
"They kept me informed from the time the claim had been made till the day of my car being delivered"

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Returned Clean

My Experience

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Thank you guys so much!! The back hatch repair looks amazing!!! I hope you guys are blessed with everything you need in life and more :)

Customer Service

Super attentive. Thank you!

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Repair Quality

Car looks great, no problems

Customer Service

Both my mechanic and the receptionist were great! The receptionist (can't remember her name!) was very friendly and a pleasure to talk to.

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Repair Quality

Very helpful team and reasonably priced services

Customer Service

They picked up my car and dropped it off at my house as I couldn’t drive due to the surgery. They were very customer friendly and very helpful

Returned Clean

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They did a great job

Repair Quality

Finished on time and with awesome results.

Customer Service

Everyone was helpful and always frriendly

Returned Clean

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You guys forgot the clear shiny coat on top of my bumper, so it’s Matt and doesn’t go with the rest of the car and also my Mercedes symbol that goes in the front is damaged.

Customer Service

My Experience

The team is professional and did the job quick and good quality

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My Experience

Great communication and beautiful outcome

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This was my 2nd time getting body repairs at Fix Auto. Both were good experiences. They work was great, people helpful and professional and overall an easy experience.

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Returned Clean

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Car looked like nothing happened to it! Paint blended perfectly!

Customer Service

Communication was timely and honest!

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Highly recommed the body shop.

Repair Quality

Good workmanship and fast turn around.

Customer Service

Great communication and customer service.

Returned Clean

My Experience

The staff was amazing at Fix Auto, Especially Juan! He kept me updated the whole time they had my car, they did a great job on my vehicle I was very happy with there work! 10/10 service for sure

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Had an amazing experience at Fix Auto, Juan was very nice and kept me updated every step of the way while they were working on my car! Great Customer Service

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Everything was well done, as I knew it took time to get the needed parts. That said, I know that you hadn't got the "RIVIAN " letters that go on the back of the trunk. That said, as I previously told you that I am leaving on vacation today, and will be gone for 2 weeks. I will call you when I return, and set up the time for attaching RIVIAN letters on the back of the trunk.

Customer Service

I recently had the final work done on my Rivian, and would say that the repairs that were done was very well! Thanks, Don Bullock

Returned Clean

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