Fix Auto Santa Maria

4.8 (1,673reviews)
97%
211 East Mill Street,  Santa Maria,  CA  93454
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Shop AssistantSparkles

In operation 17 years.

Fix Auto Santa Maria operated by Premiere Auto Body.. Premier Auto Body is a family owned business serving our community since 2009. Our goal is to provide excellent customer service along with top notch quality repairs on a timely basis. We provide our technicians all the latest and greatest tools to ensure all the repairs are done to factory specs. We provide a high level of customer communication throughout the repair process including text and email messaging with our customers. We are the people that meet our customers by accident!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,673)

My Experience

What I didn't like was that they used aftermarket parts

My Experience

Super satisfied with the work done. Thanks to the entire team at Fix Auto for a great experience, very friendly. Also great communication every step of the way.

Likely to Recommend

Yes I would definitely look into working with FIX AUTO again if needed definitely recommend to friends and family

Repair Quality

Very thankful for the great work and good communication from FIX AUTO. Not to mention how fast my car repairs were finish.

Customer Service

Very thankful for the great work and good communication from FIX AUTO. Not to mention how fast my car repairs were finish.

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Repair Quality

Customer Service

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Repair Quality

Awesome job thank you for the time and attention to detail this looks amazing

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

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Repair Quality

They were able to fit me into their schedule sooner than expected! 10/10!

Customer Service

My Experience

Great job on my truck fast turn around and communication was excellent best shop in Santa Maria.

Likely to Recommend

Most definitely will recommend

Repair Quality

My truck came out perfect and the service was excellent and great customer service. Keeping me informed on the status of my truck was the best!

Customer Service

Definitely will tell anyone that needs bodywork or paint

Returned Clean

Likely to Recommend

Muy recomendable

Repair Quality

Excelente servicio

Customer Service

Muy profesionales

Returned Clean

Likely to Recommend

The quality of work is not professional and there doesn't seem to be any quality assurance inspection because the hitch receiver still didn't mount properly, there are dust particles embedded throughout the paint work and even a large (thumb sized) paint run.

Repair Quality

1. Bumper reinforcement still does not mount properly due to a ridge/high spot. 2. Wrinkles in the panel not straightened. 3. Particles scattered in the finish. 4. Paint run in the finish. I returned my car to get issue #1, #3, and #4 corrected and accepted discount for issue #2. Issues 1, 3, and 4 were not corrected. You bolted hitch receiver and reinforcement resulting in paint chip at the high/rub spot. High spot still present at the paint chip. Hitch receiver rolls on the high spot/doesn't fit flat. Mounting hitch receiver either flexes hitch receiver or pulls rear panel straight but either material springs back when removed. This is not an acceptable repair. After disappointed twice, I'm not interested in 3rd attempt. Only looking for full refund to find another shop to do it right.

Customer Service

Service representative was very curtious. I just wish there was either better communication between service rep and the technician(s) doing the repair or the service representative needs to communicate up front what is feasible or not. I felt disappointed both times when picking up my car because the results did not match the expectations that was communicated. My car should not have gone to paint without a phone call letting me know that body work fell short of what was communicated.

Returned Clean

My Experience

The people who work here are great, very professional and understanding, which is hard to come by in today’s world climate.

Likely to Recommend

I’m very satisfied with every aspect of my service and repair.

Repair Quality

I’m very grateful that this company goes above and beyond for their customers. Thank you very much for your help.

Customer Service

Top notch

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Repair Quality

Great service, wonderful place!

Customer Service

The car is working perfectly!

Returned Clean

My Experience

Great service.

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Repair Quality

Customer Service

Alfonso is a great person.

My Experience

I was very pleased that they did awesome job on my vehicle plus they detailed it...all the employees where very helpful..I would recommend them to family and friends..thanks again

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

El servicio es excelente, el trabajo muy bien hecho, estoy muy satisfecha con la reparación de mi auto. Y agradecida especialmente con el señor Alfonso por su servicio, atención y amabilidad al cliente. Muchas gracias

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Repair Quality

Customer Service

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Repair Quality

Work was done fast and correct. Looks fantastic. Thanks for helping with musty smell. Better now. Highly recommend

Customer Service

Returned Clean