Fix Auto South City

4.9 (540reviews)
97%
448 VICTORY AVE.,  South San Francisco,  CA  94080
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Shop AssistantSparkles

In operation 21 years.

Welcome to Fix Auto South City formerly Precision Auto body. We are a family owned and operated business serving the Peninsula and San Francisco Bay Area. Our skilled team has been through numerous OEM manufacture training and ICAR, the industry standard for collision repairs. With over 30 years of combined experience, there isn't a job too big or too small that we can’t handle! Even with our extensive knowledge we are constantly continuing our education in regards to the latest in automotive collision and refinishing technology. We understand the burden involved after an accident can be stressful and emotional. Let our trained staff assist you with the repair process. We want you to feel comfortable coming to us and knowing that you will always receive the utmost service and best value available. Let our family take care of yours!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (540)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, clear communication, and timely repairs. Many highlight the thorough explanations provided during the repair process, with customers feeling confident and well-informed throughout. The shop receives high marks for professionalism, with numerous reviews noting that vehicles were returned cleaner than expected, often with interiors detailed and exteriors washed. Customers frequently commend the seamless coordination with insurance companies, reducing stress during what can be a difficult experience. Daily or frequent text updates are a standout feature appreciated across many reviews. Several customers note repairs completed ahead of schedule. Recurring themes include a welcoming atmosphere, honest evaluations, and high-quality paint and bodywork. A few customers, based on their own comments, noted areas for improvement such as interior cleanliness upon return, low EV battery charge at pickup, and occasional fitment concerns on replaced parts.
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"Outstanding service, quality, and integrity! Very happy with the outcome of my experience and ..." Read more
"... knowledge and explanation. The drop off was simple and the repair was beautifully completed within the estimated time frame. The front office staff were friendly and helpful ..." Read more
"The fit and finish was even better than what Tesla shipped."
"Excellent service and they finished 2 days early!"
"... car to Tesla and it took over 2 weeks last time. Fix Auto did new repairs in a week! So nice and the daily updates are appreciated." Read more
"Car deliver on time and I was kept informed during the whole process of the repair."
"Customer services was great. They finished before actual due date."
"There was a more complex problem so it delayed it by one day."
"Great communication, everything was clearly explained, and frequent status updated were provided. The finished product was very ..." Read more
"... attention to details, thorough with the repair and kept up to date with status. will use again." Read more
"I never had to wonder what the status was, and the text system saved me time thank you"

Likely to Recommend

Repair Quality

Some parts alignment issues.

Customer Service

Shop worked with me to achieve repair despite not having a key fob.

Returned Clean

My Experience

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Repair Quality

Change one of my headlights and never advise to change both of them. I’m willing to pay what it cost for one. Now my headlight is different.0ne is brand new and the other one is old not look the same now.

Customer Service

Quick response

Returned Clean

Likely to Recommend

Repair Quality

Customer service 10/10 - thank you David for your help. Service 10/10 - amazing job on the repair . Thank you all so much !

Customer Service

Returned Clean

My Experience

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Customer Service

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Customer Service

Returned Clean

My Experience

David did a great job staying in communication with me throughout the whole experience.

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Repair Quality

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Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

Very good communication and quick service. The car looks great!

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

You guys did a great job! Car was not only repaired but also clean, which Inreally appreciate. And I was able to get back on the road with Lyft the same day! Thanks for the hard work!

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Repair Quality

Customer Service

Returned Clean

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My Experience

Excellent and good communication.

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Customer Service

Excellent communication for car service.

Returned Clean

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My Experience

Tommy was wonderful. He saved my car from being totaled by my insurance company!! Everyone was so professional .they texted me to let me know what's going on with my repair. I highly recommend fix Auto .

My Experience

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Repair Quality

Car looks amazing and drives great. Thanks.

Customer Service

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Repair Quality

Customer Service

My Experience

The team at Fix is excellent. Tommy did my estimate and he was superb. He explained everything that needed to be done with my car and even offered me to leave my car right then and there. He ordered the new door for my car right away. Caroline runs the office and she was also so kind and caring about me understanding everything that was going on with the insurance claim and she answered all my questions. I would not hesitate to have any future repairs done at Fix. I would not hesitate to send family and friends there if they needed a repair. They worked with my insurance seamlessly.

Likely to Recommend

I would recommend Fix to everybody I know. I had complete confidence I their ability to fix my car.

Repair Quality

Fantastic service provided.

Customer Service

Excellent. Caroline in the office is wonderful . So caring and yet completely competent in her duties.

Returned Clean

My Experience

David, Caroline and Tommy made the whole repair process easy and stress-free which I greatly appreciated, especially because I had to bring my 7 month old baby for the estimate, drop-off and pickup. Thank you for your kindness!

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Repair Quality

Customer Service

Returned Clean