Fix Auto Tucson Thoroughbred
In operation 47 years.
We've been repairing vehicles for more than 46 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Fix Auto Tucson-Thoroughbred, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Tucson area. We continue to invest in the latest and most advanced repair equipment and training to keep pace with the incredibly complex requirements to properly repair today’s modern vehicles. We are now a Tesla Approved Body Shop! Fix Auto Tucson-Thoroughbred is committed to "Putting Your Life Back on the Road Safely!"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Repairs on my car not complete when I was told my vehicle is ready. The back end work on my bumper/ car not satisfactory and texhnician should have seen that. I still need to make follow up appt to get work completed. In addition to the repairs not being done, my rear door no longer opens up and I am concerned that Fix Auto will not take responsibility even though they know it was functioning prior to them working on it.
Customer Service - 3.5/5.0 -
Jennifer was good with follow up but deadlines were consistently extended. Additionally she did not want to help get passenger back door situation fixed and pushed work off to local dealership if I can get the supplemental work approved.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff was so great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks new and drives great. The inside of my car is so clean....a huge surprise.... did not expect that as part of the service. Thank you.
Customer Service - 5.0/5.0 -
Very patient and helpful. Also very kind.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’d be happy to recommend Fix Auto to my friends.
Repair Quality - 5.0/5.0 -
I can’t tell the repaired areas from the original part of the vehicle.
Customer Service - 5.0/5.0 -
Very professional and attentive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yes bery
Customer Service - 5.0/5.0 -
I was very happy and satisfied with all of the staff. They were so good and keeping me updated and the work and repair was wonderful. I would recommend them to everyone. Very happy.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
I could not in good conscience refer anyone here at this point. We will see after we contact them to finish the work that should’ve been done. They should’ve called and communicated that there was a problem in getting the right part in etc.
Repair Quality - 2.0/5.0 -
The repair is not complete. The car was not ready due to the wrong part being ordered. The panel does not sit quite right and the cameras were not calibrated. There was a rush due to the wrong part being ordered. Nobody really seemed to take responsibility for the situation. It is what it is. We will be bringing the car back to finish the repair when we get back in town.
Customer Service - 2.0/5.0 -
The person I worked with seemed to be out multiple times and seemed to think that was something I should be ok with as if it’s ok to affect the people who are waiting for her to get their car done. I’ve never worked at a business that didn’t still expect things to be taken care of and not affect my clients while I’m out. There was no ownership of why the wrong part was ordered or why she hadn’t communicated or done anything about it other than to blame someone else. Apologies go a long way when inconveniencing someone.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Accommodated a clip redo for rear bumper with an appointment and only 15 minute wait time. Thank you for your kindness and quick repair!
Customer Service - 5.0/5.0 -
Very good