Fix Auto Tucson Thoroughbred

4.7 (2,825reviews)
94%
5133 E 22nd St,  Tucson,  AZ  85711
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Shop AssistantSparkles

In operation 47 years.

We've been repairing vehicles for more than 46 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Fix Auto Tucson-Thoroughbred, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Tucson area. We continue to invest in the latest and most advanced repair equipment and training to keep pace with the incredibly complex requirements to properly repair today’s modern vehicles. We are now a Tesla Approved Body Shop! Fix Auto Tucson-Thoroughbred is committed to "Putting Your Life Back on the Road Safely!"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram
Tesla

Reviews (2,825)

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Service was great; therefore, I would recommend it.

Repair Quality

I picked up the car on Friday and returned on Monday due to a right signal not working and a sound coming out of the wheel that was damaged.

Customer Service

Jennifer, Ceasar, driver, and the receptionists were courteous and professional.

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Customer Service

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I would warn them of the CC charge, though.

Repair Quality

Great repair work. The CC charge is ridiculous.

Customer Service

Would be a 10, but I got multiple calls with conflicting information and completion timelines.

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My Experience

Everyone was very professional and very helpful throughout the whole process. They were on top of everything and always called me and let me know when parts were getting in when they were being installed and on the vehicle was done I really appreciate the team

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Repair Quality

Great and speedy service. Solved our problem for far less $ than I expected.

Customer Service

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Repair Quality

Excellent work. Friendly staff! 10/10 would go again!

Customer Service

Awesome and friendly people!

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Customer Service

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Absolutely

Repair Quality

Jennifer and Fix Auto were awesome! The repair on my 2018 Jeep was beyond perfect. I can't believe how incredible they were blending the new paint with my existing paint. It was flawless.

Customer Service

As I already stated, Jennifer was beyond awesome and the office support staff was as well.

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Customer Service

Communication could definitely be improved. Only way for updates was to call and find out even though they said they would call with updates.

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Repair Quality

The body work was great but now there are some odd sounds coming from the Tesla battery or mechanical parts. There's also a part that's loose and probably needs glue or something. Update: system reset and order of new part and everything looks and sounds good now.

Customer Service

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Repair Quality

Great looking repair. They made sure to get the right parts even if it took a little longer (I.e. had to send some parts back and have them replaced because they weren’t up to standard)

Customer Service

Good interactions. The process was a little difficult because they were changing management and staff, but they did a good job considering

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My Experience

All good

My Experience

Rich is doing all the right things. Communication is key. The car looks beautiful!