Fix Auto Tucson Thoroughbred
In operation 47 years.
We've been repairing vehicles for more than 46 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Fix Auto Tucson-Thoroughbred, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Tucson area. We continue to invest in the latest and most advanced repair equipment and training to keep pace with the incredibly complex requirements to properly repair today’s modern vehicles. We are now a Tesla Approved Body Shop! Fix Auto Tucson-Thoroughbred is committed to "Putting Your Life Back on the Road Safely!"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was informed of repair status and expected completion each step of the way. Completed work is excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication and quality of the repair is fantastic.
Customer Service - 5.0/5.0 -
The service staff are very friendly, respectful, and attentive. The communication exceeded my expectations. Jennifer and the front office staff were all fantastic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks good as new
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The good folks at Fix Auto went out of their way to help me replace a regular part with an upgraded part as part of the fix, and I really appreciate that. Great service and quality workmanship all the way around.
Likely to Recommend - 5.0/5.0 -
I saw them go above and beyond , when they called the insurance to help with the process I was very greatfull.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
Repair itself is fine. Time to complete and communication were awful.
Customer Service - 0.5/5.0 -
Car was in shop for almost nine weeks for a relatively minor repair. Five weeks in I found out it had not even been started yet! I had to call several times before getting return calls on vehicle status through the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Very helpful, explaining everything. Friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and excellent quality work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Hopefully you guys give the customer good customer service and make sure u let them know if they gotta pay or not.
Repair Quality - 0.5/5.0 -
My horn doesn't work and there's a cord sticking out where my pedals are at and my check engine light came on as well. Nothing was wrong with anything until I picked up my car on friday from you guys.
Customer Service - 0.5/5.0 -
No good communication.
Returned Clean
Likely to Recommend - 4.0/5.0 -
Only two shops do Tesla repairs. I am not familiar with the other shop.
Repair Quality - 3.0/5.0 -
Nice people. Slow completion partly caused by slow delivery of Tesla parts.
Customer Service - 5.0/5.0 -
The manager was great. She could not possibly make up for repair delays
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend Fix Auto.
Repair Quality - 5.0/5.0 -
The work on the vehicle was wonderful. The paint color matches perfectly.
Customer Service - 5.0/5.0 -
Very courteous.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
Looked super nice on completion, although I had to go back for some missing studs
Customer Service - 5.0/5.0 -
Angela is an angel. Keep her close. She listened to my frustration with the time it took