Fix Auto Tucson Thoroughbred
In operation 47 years.
We've been repairing vehicles for more than 46 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Fix Auto Tucson-Thoroughbred, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Tucson area. We continue to invest in the latest and most advanced repair equipment and training to keep pace with the incredibly complex requirements to properly repair today’s modern vehicles. We are now a Tesla Approved Body Shop! Fix Auto Tucson-Thoroughbred is committed to "Putting Your Life Back on the Road Safely!"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Good work.
Customer Service - 3.5/5.0 -
Took longer than expected. No returned call on 2 occasions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Getting the estimate, dropping off the car, and the actual repair work was excellent. At the pickup it seemed that it was short staffed of experieced help and while it was quickly taken care of a badge had not been installed.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing! Nice people. Great communication. Great work. Reasonable prices
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Many delays due to turnover and incorrect parts being ordered. You could have easily upsold me on painting the passenger side bumper cap to match the rest of the replaced bumper. Cesar did call and apologize which is much appreciated. The two ladies that checked me out were very helpful/nice. This is my second time working with FIX. The first time was seamless but this time has been clunky at best. Aside from the bumper cap not getting painted, which I realize was not part of the wreck, the truck looks great!!
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
My car was in the shop for over 2 months due to employee turnover, ordering of wrong parts, and lack of communication. It wasn't u til Leslie showed up that I felt any kind of posative outcome was possible.
Customer Service - 3.0/5.0 -
Communicatiin was terrible for 2 months.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terrific job. The car looks new again.
Customer Service - 5.0/5.0 -
Good communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work! Friendly people
Likely to Recommend - 4.0/5.0 -
The quality of work is very satisfying. If they work on their customer communication, others would be very satisfied with having their repairs done.
Repair Quality - 5.0/5.0 -
My car looks great and is running really well, especially with the alignment.
Customer Service - 4.0/5.0 -
Lots of delays and lack of communication to me from Fix It.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job!
Customer Service - 5.0/5.0 -
Good people
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
This is my second time at FIX. I also recommended FIX to other Tesla owners.
Repair Quality - 4.5/5.0 -
Outstanding repair of damage. Color match and paint uniformity was perfect. The only issue was poor communications with me on status. Unclear messages and not nearly enough. Pick up date/time was incorrect so I wasted a trip to pick up the car before it was ready. Excellent staff at the front desk.
Customer Service - 4.5/5.0 -
Front desk personnel = 10; but communications on status was not good.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The repair was excellent. It just took a little over 3weeks.
My Experience - 0.0/5.0 -
We are very happy with the body work and the repairs but extremely disappointed that the error messages from the sensors/modules received in the accident were not addressed. This was pointed out to us by the estimator when we dropped off the vehicle, so are confused as to why this was not corrected. We now have to take it to a GMC dealership to have it completed. We are also very disapppointed in the lack of communication regarding the repairs and the misinformation we received on several occassions regarding what was left to be done. We advised that we were in need of the vehicle by Friday, February 6th but when we arrived to pick it up it was not completed and now due to the error codes we cannot pull our 5th wheel until they are corrected, We had advised the shop that we were towing a 5th wheel and gave them plenty of time to have everything completed on schedule. The truck arrived in the shop on December 8th and our insurance approved the repairs on December 29th.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and friendly service. Fourth service here. All were great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
With pleasure. Whole team went above and beyond - especially Tanya. Thanks to all for your courtesy and professionalism.