Fix Auto Tustin - Pcg

4.9 (183reviews)
99%
15622 Moser Ave,  Tustin,  CA  92780
Bot
Shop AssistantSparkles

In operation 17 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Tustin can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Tustin experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (183)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for exceptional service quality, with repairs frequently described as restoring vehicles to like-new condition. The team demonstrated outstanding professionalism, attention to detail, and genuine care for customers. Communication was a standout strength, with regular text and phone updates keeping customers informed throughout the repair process. Many customers highlighted that their vehicles were completed ahead of schedule, reflecting impressive efficiency. Additional touches such as complimentary car washes and interior cleaning were frequently appreciated. A few customers noted concerns including unexpected cost differences from original estimates, occasional completion date changes affecting transportation planning, and isolated quality control issues, all raised directly in their feedback.
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"... recommend them to a friend or family member. They repaired my vehicle as promised, completed the work on time, and kept me updated throughout the process. The ..." Read more
"Amazing job! Really well done! Appreciate the help and support on getting my car fixed. It was really ..." Read more
"Hello, they did amazing with our truck. We didnt ask them to wash the exterior and they did. They cleaned our ..." Read more
"The body work I asked for looks fantastic, they additionally cleaned the inside of my car and fixed my gas cap ..." Read more
"Impeccable job on my Jeep wrangler! The bumper was installed perfectly. They washed my car, too! Excellent ..." Read more
"... vehicle… Initially, the estimate was 1 to 2 days… The actual repair only required 12 a day, which I very much appreciate :" Read more
"... process and very professional and courteous staff. Repair was done quicker than the anticipated original date and done well." Read more
"Super simple process from beginning to end. Car was completed even earlier than expected! Great communication!"
"... professional. Only constructive criticism was that the completion date sent was changed a couple times which made alternative transportation plans more challenging." Read more
"... updates, so I always knew the status of my vehicle. The communication was excellent, the timeline was accurate, and the overall experience was smooth and professional. ..." Read more
"Yes! Excellent communication throughout the entire process !"
"... worried about how it works. But the repair was done quick & perfect with consistent updates with text messages, easy access of car rental. Im very satisfied with ..." Read more
"very responsive with estimate, constant text comms, completed ahead of schedule, professional insights ..." Read more
"Great communication."

My Experience

The entire team was professional, kind and did an amazing job repairing my car. Thank you so much!

My Experience

Roger picked the car up but said he was so happy with your service and the quality of the work. Thank you!

My Experience

I appreciate that they fixed my car a week earlier than expected, but I received a text message on Tuesday, November 3rd, saying the work would be finished by November 11th and could be picked up. When I filled up the gasoline from the rental car with following a week plan, but Auto Fix texted me next day, November 4th, and told me to pick it up. I was very disappointed with the Auto Fix System notification method. I suffered a lot of financial and time losses due to the car accident, but your incorrect alarm caused even more losses, and my daily plans were disrupted.

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My Experience

Car looks great and washed! Still can’t believe the five little dents were fixed. Great job everybody!! Very happy.

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Good friendly peoples and job well done.

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Returned Clean

My Experience

this company done great job to repair my car. I am very appreciated

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nice service

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very good

Returned Clean

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The staffs were very attentive to customer service and clients’ needs. The job done on my S Model Tesla was wonderful! Thank you very much.

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Returned Clean

My Experience

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My Experience

Great experience. Done ahead of time and great quality of work.

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Returned Clean

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Excellent communication professionalism and customer service

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Excellent very impressed

Returned Clean

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My Experience

Great communication.

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Returned Clean

My Experience

This is the 2nd time I have had my car fixed by Fix Auto Tustin. They are accurate with their estimates, courteous and well organized. And the work is spot on! I would use them again.

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Customer Service