Flagstaff Collision Center
In operation 22 years, 6 years at this location.
Flagstaff Collision Center is a family owned auto repair business that has been serving the Flagstaff community since 2020. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We have owned body shops in NV and AZ for the past 20 years. Look forward to working with you in Northern Arizona in the near future. -Michael Whittemore
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job on my car and got it done in a timely fashion. I was very pleased with the service overall.. I only wish they could’ve touched up the other scratches on the paint job that were not part of this exact Repair
Customer Service - 5.0/5.0 -
They did a wonderful job on my car and got it done in a timely fashion. I was very pleased with the service overall.. and Q was very helpful thru out. I only wish they could’ve touched up the other scratches on the paint job that were not part of this collision Repair.
My Experience - 5.0/5.0 -
Freedom did a great job of managing the repairs and keeping us informed. We chose your shop because of its strong reputation and the fact that it’s a Certified Subaru collision center. You did not disappoint.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks thorough and correctly done. I noticed no anomalies or flaws.
Customer Service - 4.5/5.0 -
Freedom was very helpful and stayed in good communication with us about progress.
Returned Clean
My Experience - 5.0/5.0 -
It’s never a good thing to be involved in an accident that results in major damage to your car, and even more so when traveling out of state. Luckily for me, I found Flagstaff Collision center. From my first interaction with Trish (professional, compassionate and an overall delight) to our rep Dean, it could not have been a more pleasant experience. Communication was excellent and the car was delivered a day early. I only inspected the car via FaceTime but from what I saw everything was top notch. Can’t wait to get it back in my hands. Thank you for making a bad experience palatable!
My Experience - 5.0/5.0 -
Everything was perfect.
My Experience - 5.0/5.0 -
The entire experience was excellent from Trish at the front desk, to your estimators and your body shop guys. Communication was timely and clear. I would highly recommend FLAGSTAFF Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dealing with Flagstaff Collision has been night and day since I took my first vehicle there for repairs. I hope My business is limited with them, but if I ever need vehicle repairs Flagstaff Collision is my go to. Professional, was kept updated, and the customer service is top shelf!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The work was done very well. Communication was excellent . It would have been a 10 if you cleaned the inside of the car. I think as a customer service you should detail the car better.
My Experience - 5.0/5.0 -
Very good work. The repairs were taken care of very quickly and on schedule.
My Experience - 5.0/5.0 -
Thank you to Freedom and the technician that worked on my daughter’s Nissan. Your communication was excellent throughout the repair process. We were very happy with the work done. Definitely enjoyed working with your team. Very professional. Also wanted to praise Trisha on her excellent phone etiquette when answering and transferring calls. Thank you to all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just left a Yelp Review! You guys are awesome :)
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Freedom is the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank, you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Trish was very helpful and friendly. Dean was great. He explained everything in detail, potential costs for optional work and kept me updated daily by email.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dean and Trish were great