Flow Collision Center of Charlottesville
In operation 66 years, 6 years at this location.
At FLOW Collision of Charlottesville, we specialize in servicing Audi, Volkswagen, and Mazda, but repair all major brands in the Charlottesville area. We work directly with a large number of insurance companies and can handle your claim from drop off to pick up. We have a crew of certified technicians and have the specialized equipment for all the new high tech vehicles including aluminum repair and panel replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
the door window doesn’t always shut when i operate the window closure switch on the drivers side door
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
Repair looks great. Took longer than expected to do. Since the truck was completed, it hasn’t run correctly. No check engine light but something is very wrong with the way it drives now. Been in the shop for another 2 weeks trying to fix.
Customer Service - 2.0/5.0 -
Text updates were rare and infrequent.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They work probational
Repair Quality - 4.0/5.0 -
The work is very good and satisfied,but the time was long
Customer Service - 5.0/5.0 -
Very good people
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I am very happy with the work and the people but if you have to use a rental while the car is in the shop , and it takes longer because parts weren’t ordered then that is a problem for people.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good job! Thank you, Amanda!
Customer Service - 4.5/5.0 -
Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job done quickly and looks great. Car was cleaned and looked new.
Customer Service - 5.0/5.0 -
Very courteous and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Absolutely a Great experience! They did an excellent job and kept me informed until the very end! Thank you so much!
My Experience - 5.0/5.0 -
A Positive experience from start to finish. We were kept informed the while time and the result was flawless. . Many thanks.
My Experience - 5.0/5.0 -
Thank you for the great service and for keeping me updated throughout the body work process. I really appreciated. Amanda was fantastic to work with!
My Experience - 5.0/5.0 -
I am satisfied to have the repair done and over with at Flo's. There were a few hiccups to start with. When I drop the truck over to them. They were in the middle of a move from pantops to 29 South.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There was a lack of communication.
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
The job(s) and insurance situation(s) were difficult on all fronts, so the work has not been finished. So far- Flow’s communication has been stellar as we figure out the issues, and once everything is finished there’s no reason I would give a rating less than 9 or 10. The gentleman that helped me yesterday (Ken had just left so it was someone I had never met) was very helpful and assured me that the issue would be quickly because the confusion was due to two files in your system becoming switched around and it made me feel like I was in good hands and would not be responsible for the mixup.
Customer Service - 4.5/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
Jason was great to work with