Masters Auto Body Inc.
Masters Auto Body was established in 1982 by Jeffrey Cotten in a small garage off Main Street. Jeff had his new shop built in 1986 which we still use today at 1200 Monticello Road. He instilled in his team a belief that if we can provide the best customer service with the highest quality repair Masters will have a customer for life. It is also the reason Jeff does not advertise and relies on our repeat customer business and the referrals we get from them. We are an ICAR Gold Class facility utilizing education, training and equipment to meet the needs of our ever changing industry. Give us a try so we can prove to you why we strive for the ultimate customer experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 8:00 am - 2:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
100%. Friendly, courteous, professional service from everyone I interacted with.
Repair Quality - 5.0/5.0 -
My car looks showroom new, as it did before the hailstorm hit it.
Customer Service - 5.0/5.0 -
They even threaded the power cord for my dash cam through the headliner for me! Above and beyond!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and thorough and did a great job and fast . Thank you
Customer Service - 5.0/5.0 -
Very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Masters always does a great job! They are up front on their pricing and very easy to work with. They go out of their way to accommodate special requests.
Customer Service - 5.0/5.0 -
They have always had my vehicles ready when they said they would. They take into account special requests.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an excellent job! Looked brand new!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service and auto work are great. Only thing I would say is that it is hard to get in touch with the office
Customer Service - 4.5/5.0 -
Hard to get in touch with office. Otherwise great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Overall good work
Repair Quality - 4.0/5.0 -
Very nice job, very satisfied with the work. Took a long time.
Customer Service - 4.0/5.0 -
Very friendly, polite, professional communication. Had to call twice to get a response a few times.
Returned Clean
Likely to Recommend - 5.0/5.0 -
The best in Charlottesville!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work, kind people, very helpful, and very good work!
Repair Quality - 5.0/5.0 -
Great quality, group was very informative and honest about work done!
Customer Service - 5.0/5.0 -
Great customer service. Everyone was very friendly and helpful. Only concern was I was told once or twice I would get a call from someone else and did not, however group was very kind when I called again with questions.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I love Rooster too
Repair Quality - 5.0/5.0 -
Great service great people
Customer Service - 5.0/5.0 -
Front desk women terrific and the estimator very competent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a hail damage on my car. This was not my first experience with Masters Auto Body. As I was expecting great performance based on my previous experience, I am happy to say that, they have exceeded all my expectations. Knowledgeable mechanics, honest and great job done, the ladies in the office are excellent. I hate to say, but it was such a great experience that I would recommend everyone.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve recommended many times in the past .
Repair Quality - 5.0/5.0 -
I have used them several times. They are great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It was a very good experience
Repair Quality - 5.0/5.0 -
Great job on my car. People are very courteous.
Customer Service - 5.0/5.0 -
Very friendly, kind, professional.
Returned Clean
My Experience - 5.0/5.0 -
Great team effort - thanks!!