Caliber - Charlottesville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
From start to (early!) finish Caliber went above and beyond to work with my schedule. They kept me incredibly well informed and the work is beautiful. Plus, they’re the nicest people!
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Completely satisfied. The whole process was smooth as silk. Your staff was friendly and efficient. Our estimator, William Tibbs did a great job! It all went exactly like he said it would, and he kept us informed throughout the process. We're very happy with the repair itself. We will definitely recommend Caliber to our friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All around excellent service and results
My Experience - 5.0/5.0 -
Very professional and got the work done before the expected date and looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alexandria did a great job when I brought the car in for repairs. When we picked it up, we made sure to examine the repair before we accepted the car. It still Needed buffing and a few spots cleaned up. The GM dealt with us on pickup and gladly did the extra to get the car taken care of. Thanks
Likely to Recommend - 4.0/5.0 -
I don’t know until it’s all done correctly
Repair Quality - 2.5/5.0 -
Our doors were repaired on the outside but now our windows and lock buttons don’t work on the inside of the door
Customer Service - 4.5/5.0 -
Issue not resolved but on entry it was great as well as pickup- it’s just the door windows don’t operate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would choose Caliber Collision for all my car needs.
Customer Service - 5.0/5.0 -
Caliber Collision took care of things for me to ease the stress
Returned Clean
My Experience - 5.0/5.0 -
The staff was professional and caring, and the work was excellent. Completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second time I’ve had my car fixed by Caliber Collision. They do an exceptional job with getting the car back to pre-accident condition and have wonderful service and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pete and the gang were right on point this being my second trip in for repairs. Thanks again for professionalism and expediency.
Customer Service - 5.0/5.0 -
All good once again
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mr. Tibbs made me feel confident in the process of getting my vehicle repaired. He kept me up to date through the whole process. I am very happy with the work that was done and how quickly it was completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alexandria was incredible throughout the entire process. She was great with communicating & answered any questions I had. Made the experience as great as it could have been. Will definitely refer anyone i know to Caliber in large part because of her. The work done on the car was great as well