Caliber - Charlottesville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alexandria was amazing!
Returned Clean
My Experience - 5.0/5.0 -
Got regular updates and technician was extremely professional
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Caliber was recommended by my insurance company (State Farm), which led to my decision to use them.
Repair Quality - 4.0/5.0 -
I think for the price of the repair ($8,000), should have painted the entire car and not the front half.
Customer Service - 5.0/5.0 -
No issues at all with the service department.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was great!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I have filed a complaint with GEICO from whom we received the recommendation. There is absolutely no way I would recommend Calibur.
Repair Quality - 0.5/5.0 -
Calibur had the car for more than one month. It set three different times for delivery. The car was not ready at any of the times set. There was no advance notice that the car would not be ready. Twice we phoned on the day of delivery only to be told it wasn't ready. The third time we made the trip to the shop only to be told it wasn't ready.
Customer Service - 1.5/5.0 -
They did deliver the car to our residence after the third failed delivery date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did everything necessary & as scheduled.
Returned Clean
My Experience - 5.0/5.0 -
Good daily updates…job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am completely satisfied with the way both of my vehicles turned out. The staff there were very warm and friendly. I would like to thank my Service Advisor Mr. William Tibbs, he was very knowledgeable and went above and beyond to keep me up to date throughout the whole process. He's an asset to your company and you should be very proud to have him as part of your staff. For as busy as your shop was I am thankful to have gotten my vehicles back so soon. JOB WELL DONE!!!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the regular progress updates, and my car looks like nothing ever happened to it