Taylors Auto Body Shop Inc

5.0 (147reviews)
100%
495 Brookway Dr,  Charlottesville,  VA  22901

In operation 40 years.

Family-owned since 1986, Taylor’s Auto Body has built a reputation for quality, integrity, and precision in every repair. Our motto, “Highest Standard of Excellence from the Appraisal to Completed Repairs,” reflects our commitment is to customer service and craftsmanship not to the insurance company. As an I-CAR Gold Class and OEM Certified facility for Acura, Chrysler, Dodge, Fiat, Honda, Hyundai, Infiniti, Jeep, Kia, Nissan, Ram, Tesla and Volvo, we meet strict manufacturer standards for training, equipment, and repair procedures. Our technicians use OEM-approved tools, perform factory calibration, and install genuine parts to restore vehicles to pre-accident safety and performance. Unlike others, we don’t buy reviews, our work speaks for itself. Serving Charlottesville and surrounding areas for nearly 40 years, Taylor’s Auto Body continues to lead the industry with advanced technology, factory training, and a dedication to repairing every vehicle the right way, the OEM way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Genesis
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla
Volvo

Reviews (147)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff described as friendly, professional, and welcoming. The quality of repairs receives outstanding feedback, with many noting their vehicles look like new after service. Communication is highlighted as excellent, with regular updates throughout the repair process. Timeliness exceeds expectations, with numerous repairs completed ahead of schedule. Customers appreciate the thoroughness of work, attention to detail, and extra touches like vehicle cleaning. The shop demonstrates professionalism in handling unexpected delays and complications with transparent communication.
Select to learn more
"... excellent. They answered any questions that I had. They made my car look band new. It looked like they buffed my paint to make my car shine. They got the ..." Read more
"The repair work was so well done that my car looks new"
"... They kept us informed throughout the process, and they did a beautiful job with the repairs." Read more
"Top notch body repair and paint shop! High quality work and extremely easy to work with throughout the ..." Read more
"The team and work performed exceeded my expectations by a long shot, THANK YOU!"
"It was ready a week early"
"My car was ready several days early"
"Ready 2 business days ahead of schedule"
"at least 10days before the promised date."
"It was finished four days early."
"Excellent communication and service"
"Great communication"
"Communication was incredible throughout, and everyone was friendly and professional"
"Clear & timely communications. Also, they showed seamless coordination with our insurance company."
"They supplied timely, honest and straight forward information even when unexpected delays were unfolding. ..." Read more

Likely to Recommend

Best shop ever!!

Repair Quality

They did an amazing job!!!!!

Customer Service

Everyone is very nice.

Likely to Recommend

Repair Quality

Customer Service

There should be a number greater than 10. It's been years since I've experienced customer service at such an exemplary level. I had forgotten it was possible to be treated like your business is actually valued.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I do it all the time. This is the only place I tell people to bring their vehicles.

Repair Quality

This is one of the best body shops in town. They’re doing incredible work. I only go to them. Services impeccable and their technicians are amazing.

Customer Service

Customer services incredible amazing keep up the great work

Likely to Recommend

Taylor's is the best body shop in town: highest quality work, most ethical and honest, most friendly staff.

Repair Quality

The work done on my car is first-rate and the adjuster at Taylor's advocated for my best interests with the insurance company to get the best parts and most thorough repair. Everyone at the front desk is very friendly and very competent.

Customer Service

Above and beyond customer service from start to finish.

Likely to Recommend

Repair Quality

My car was ready within 2 days of the original planned completion (delayed due to insurance company). It was clean and the shop manager discussed what they did and how to take care of my car. Somehow they forgot to mention that the work wasn’t tree-proof, so after the microburst from a week ago, I’ll be seeing you again Wednesday.

Customer Service

Likely to Recommend

Repair Quality

Great to work with. Took a while to get fixed but there was a lot of damage and a very good job was done e.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I highly recommended Taylo’s Body shop.

Repair Quality

I brought my Tesla from New York, and I chose Taylor’s Body Shop because I had heard they were the best. After experiencing their work firsthand, I can honestly say they exceeded my expectations. They replaced the damaged parts, matched the paint perfectly, and returned my car in a timely fashion. Marcie and Jeff kept the entire process smooth and stress-free. If I could give Taylor’s Body Shop more than 10 stars, I absolutely would. I highly recommend them to anyone looking for honest, skilled, and reliable auto body repairs. Thank you for an outstanding

Customer Service

The best and we are very happy

Likely to Recommend

Repair Quality

Friendly, polite, explained everything well and car was done earlier than they expected

Customer Service

Likely to Recommend

I already have

Repair Quality

Fabulous service

Customer Service

Likely to Recommend

Repair Quality

Great job, easy to deal with.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome work and they were able to get my car done and back to me before my move! 10/10 recommended!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent communication and service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Always do great work

Repair Quality

Everything done/repaired is excellent. Would be a 10 BUT one part I’m not completely satisfied with. Might go back not sure if it’s worth the trouble yet.

Customer Service

Everybody is so friendly and helpful.