Flow Collision Center of Charlottesville
In operation 66 years, 6 years at this location.
At FLOW Collision of Charlottesville, we specialize in servicing Audi, Volkswagen, and Mazda, but repair all major brands in the Charlottesville area. We work directly with a large number of insurance companies and can handle your claim from drop off to pick up. We have a crew of certified technicians and have the specialized equipment for all the new high tech vehicles including aluminum repair and panel replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
i missed more accurate information about when the repair was supposed to be completed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything is very professional.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
1. It took too long, from May 2 till June 27th, and I'm OK with taking this long. However, every time when I checked in, I was told, "tomorrow or Monday will be ready..." for at least 5 times. 2. There is still an error sign on my dashboard and an unexcepted scratch appeared on my hood, which I already scheduled an appointment to check it.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
With caution.
Repair Quality - 4.5/5.0 -
The repair itself was perfect, but I had expected some of the other scratches to be polished over as the estimator had led us to believe.
Customer Service - 4.0/5.0 -
the staff was always friendly and tried to be helpful, but they can be better at managing expectations. For a 3 day estimated job, it took 16 days and I had to call to find out the status rather than be called to be informed of any progress or problems.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repairs were completed as promised. The staff was very helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 5.0/5.0 -
Helpful, returned calls. Good communication, kind
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
3 might be a little high
Repair Quality - 1.5/5.0 -
No one called us during the 2 months it was in the shop. Not even once.
Customer Service - 1.5/5.0 -
All that was repaired was a front bumper.
Returned Clean
My Experience - 5.0/5.0 -
Completed the work in a timely way. Professional. Thank you. Appreciate the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Because you have done a amazing job and q
Repair Quality - 5.0/5.0 -
You guys did a fantastic job 👏. Thank you 😊