Flow GM Collision Center

4.7 (1,602reviews)
91%
2405 S. Stratford Rd,  Winston Salem,  NC  27103

In operation 37 years.

We've been repairing vehicles since 1989. Our collision center is known for its covenant with our customers to be a place that keeps its promises and is worthy of their trust. Here at Flow GM Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,602)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Looks great and trunk opens as it should. Thanks!

Customer Service

Excellent! I appreciated the updates.

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Very helpful and so nice to deal.with

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Judy and Anthony provided EXCELLENT customer care. I felt that I was being well taken care of because of the initial phone call, the on-site contact, and the follow-up phone calls. They were friendly yet professional.

Returned Clean

My Experience

They communicated with me during the entire process. Super friendly and easy to work with. Very considerate regarding the amount of time i was able to keep the rental insurance cover. Highly recommend. Very pleased with the work and customer service

My Experience

Great service in all areas.

My Experience

Staff are awesome they made me feel at home.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did a quality job.

Customer Service

Very on point at all times.

Returned Clean

My Experience

My Experience

Outstanding

My Experience

Very professional and outstanding work and left my car cleaner than when I brought it and work was superior

Likely to Recommend

Already have recommended you to others

Repair Quality

Excellent work and communication during the process

Customer Service

Anthony was a pleasure to work with. Answered all questions and went the extra mile for customer satisfaction

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Everyone that worked there was a great knew everything that needed to be known. Gave me all the information quick detailed. I love the customer service. I wish more places had it. All three people Anthony and the 2 receptionist ladies were great

Returned Clean

My Experience

While the repair to my car took a little longer than expected, it was because the Flow workers took pride in their work and saw some paint imperfections they weren’t happy with and re-did. I’ve bragged on them several times to friends. When I did get my car, it looked every bit as good as if it were just being driven off the showroom floor.

Likely to Recommend

Depending on the resolution of the current issue

Repair Quality

I brought my 2025 in for repairs. While the staff was polite and completed the work in a timely manner, I am disappointed that the replacement part was not thoroughly inspected before painting. The part now has visible blemishes and the paint appears flat compared to the rest of my vehicle. I was also told this issue has to go back through my insurance, but I do not understand why this cannot be addressed under the shop’s own inspection or parts warranty process. I would like more clarity on their procedures and accountability for the quality of work.

Customer Service

Anthony was professional

Returned Clean

My Experience

Everything was great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean