Flow GM Collision Center

4.7 (1,607reviews)
91%
2405 S. Stratford Rd,  Winston Salem,  NC  27103

In operation 37 years.

We've been repairing vehicles since 1989. Our collision center is known for its covenant with our customers to be a place that keeps its promises and is worthy of their trust. Here at Flow GM Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,607)

My Experience

Very professional and outstanding work and left my car cleaner than when I brought it and work was superior

Likely to Recommend

Already have recommended you to others

Repair Quality

Excellent work and communication during the process

Customer Service

Anthony was a pleasure to work with. Answered all questions and went the extra mile for customer satisfaction

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Everyone that worked there was a great knew everything that needed to be known. Gave me all the information quick detailed. I love the customer service. I wish more places had it. All three people Anthony and the 2 receptionist ladies were great

Returned Clean

My Experience

While the repair to my car took a little longer than expected, it was because the Flow workers took pride in their work and saw some paint imperfections they weren’t happy with and re-did. I’ve bragged on them several times to friends. When I did get my car, it looked every bit as good as if it were just being driven off the showroom floor.

Likely to Recommend

Depending on the resolution of the current issue

Repair Quality

I brought my 2025 in for repairs. While the staff was polite and completed the work in a timely manner, I am disappointed that the replacement part was not thoroughly inspected before painting. The part now has visible blemishes and the paint appears flat compared to the rest of my vehicle. I was also told this issue has to go back through my insurance, but I do not understand why this cannot be addressed under the shop’s own inspection or parts warranty process. I would like more clarity on their procedures and accountability for the quality of work.

Customer Service

Anthony was professional

Returned Clean

My Experience

Everything was great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The reason its not 10 is there's always room for improvement.

Customer Service

This one though I have to give a 10 to because calls were always returned and I was kept up to date at every step. Great job.

My Experience

My Experience

Excellent service. The entire team was brilliant

Likely to Recommend

Repair Quality

Incredibly professional and friendly. 10/10 service

Customer Service

My Experience

Thank you for working with us. It took extra time. But we are very satisfied. Thank you again

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Gaps were off. Black mark on the floor board on the driver's side

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication with car updates, whether by phone or text. I'm definitely satisfied with the repairs; it looks exactly how I purchased it from the dealer. I'm glad I chose Flow Paint & Body Center to repair my car. Definitely a 10/10!!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am satisfied with your work on my car and I thank you very much

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Quoted a much lower price for repairs than what was actually charged. My car was drivable after accident and I could have continued to drive until repairs were started. They had car for 2 weeks before any repairs were done. I had to pay for a rental car during that time.

My Experience

Thanks for getting me back on the road!!